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Business Operations Head Resume

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Charlotte, NC

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SUMMARY

Strong leader with diverse technical and managerial expertise across multiple industries

Experience in managing e-commerce applications for large fortune 500 companies – United Health Group, Mattel, Lowes and Time Warner Cable. Solid development and architecture background – technically sound in various languages – Java/C++ and technologies – mobile, web, e-security and databases. Experience in vendor management, budgets (over 10 million), matrix teams and staff management (over 25 reports)

EDUCATION

Masters in Business Administration.

EXPERIENCE

Confidential, Charlotte, NC

Audience Measurement – Business Operations Head Dec 2009- Present
  • Involves collection and assimilation of customer data used by Media Sales and Marketing

Confidential, Multiple locations

Technical Director, Application Technology Services February 2005-Dec 2009
  • Lowe’s: Management of e-commerce applications.
  • United Health Group: Managed Ovations and Definity health portal integration and transition.
  • Netregulus Inc.: Oversaw Design and implementation of Clinical Trial Management Software.
  • Mattel Inc.: Improved performance of systems by introducing tuning processes by 55%.

Confidential, Charlotte, North Carolina

Platform Architect, CRM/ERP July 2002-January 2005
  • Integrate ERP and CRM systems while facilitating future expansion.

Confidential, Charlotte, North Carolina

Senior Applications DeveloperJuly 2001-June 2002
  • Led development of a framework to integrate data from varied data sources, including legacy systems.

Confidential, Chennai, India

Senior Electronic Security Engineer, Public Key Technologies June 1999-January 2001
    • Designed security architecture for Citibank client authentication system

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