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Technical Representative Resume

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Secaucus New, JerseY

SUMMARY

Dynamic leader in print production and design with over 20 years of experience as the driving force behind development and delivery of high-end printed marketing and communications solutions. Demonstrated track record of establishing viable processes supporting quality and standardization in color and print production management. Proven knowledge of color and color theory, with a strong aesthetic sense focused on producing top quality printed materials. Strong project leader able to guide production and design team members through all stages of the project lifecycle. Adept at cooperating with customers to facilitate solutions delivery and achieve specifications for production.

Print Production Management · Creative Services Development & Delivery · Graphics Production · Premedia
Operations Management · Team Building & Leadership · Project Management · Color & Color Theory
Supplier Sourcing · Vendor Relations · Process Improvements · Cost Control · Problem Solving
Customer Relationship Management · Marketing Collateral · Solutions Design · Procurement

PROFESSIONAL EXPERIENCE

Confidential,Oakland, New Jersey · 2002-2011
$1.4 billion worldwide leader in marketing communications management and solutions.

Account Executive
Drove sales of premedia products and services, direct mail products, and large format printing products, including sales of on-site managed facilities at customer locations. Coordinated facility installations with the goal of improving efficiencies and cost control. Acted as primary point of contact with both the customer and operations, facilitating definition and achievement of color and quality standards. Communicated with customers to review and approve color against standards. Conducted on-press color approvals for printed jobs.

Selected Achievements:

  • Cut costs and improved efficiencies for clients by developing new workflows. Conducted workflow audits to identify deficiencies and introduce corrective changes.

Confidential,Weehawken, New Jersey · 1996-2002
Developers and suppliers of premiere branded merchandise in the home fashions, apparel, and gift markets.

Director of Print Production & Creative Services
Led catalog development and production for high-end company brands. Sourced and procured materials and services, including paper and premedia. Ensured catalog formats complied with postal regulations. Established color standards and reviewed color against said standards, including conducting on-press color approvals for printed collateral. Maintained a pool of photographers, vendors, suppliers, and printers. Obtained and reviewed photo samples. Collaborated across the marketing, merchandising, and creative departments on design, layout, color, and theme. Managed a team of 4 production / creative personnel.

Selected Achievements:

  • Eliminated $600,000 in costs within 1 year and significantly shortened catalog production cycle time by transitioning creative processes from an agency to in-house. Accomplished this launch of one of the first closed-loop digital photography studios in the country.
  • Drove adoption of digital photography among merchants and creative personnel by building consensus behind the effectiveness of the technology.

Confidential,Secaucus, New Jersey · 1993-1996
Industry-first supplier of designed papers and customizable communications solutions for businesses.

Print Production / Quality Assurance Specialist
Spearheaded supply and service sourcing for paper, premedia, printing, and finishing within the entire printed product range. Established and maintained consistent, quality-oriented color standards for marketing catalogs, materials, and printed products. Performed press evaluations and approvals. Cooperated with marketing and creative teams to identify viable color / printing standards.

Selected Achievements:

  • Boosted product and color quality for hundreds of products by defining color and quality standards.
  • Saved on expenses through cost-effective vendor sourcing, internal and external efficiencies, and development of standards.

ADDITIONAL ROLES:

  • Technical Service Representative, James River Corporation: Addressed and resolved on-press technical issues for paper products. Communicated with customers to identify product problems. Liaised with printers to uncover the root of the problem.
  • Quality Lab Technician, Eastman Kodak Company, Package Manufacturing Division: Instrumental in launch of the sheet-fed lithography and flexography quality lab. Implemented inspection and certification procedures for incoming raw materials. Introduced new standards for colorimetric and densitometric for corporate trade dress colors. Provided densitometry and fountain solution testing training for press operators. Performed equipment calibrations, press trials, and research.
  • Quality Control Technician, Case-Hoyt Corporation: Managed quality control for inks, paper, and press chemistry for raw materials. Leveraged densitometry and spectrophotometry to perform color measurements, gathering data for later analysis.

FORMAL EDUCATION

Bachelor of Science, Printing Systems & Engineering

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