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Technical Assistant Resume

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NewyorK

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OBJECTIVE
I am seeking a position with a technology company that will allow me to apply and enhance my skills as an information systems technician and network engineer. I am eager to contribute my creativity, hard work and dedication towards the success and growth of this rapidly developing field.

EXPERIENCE_& QUALIFICATIONS
Confidential,New York
Computer Lab Paraprofessional and Technical Assistant September 2009 – Present

  • Assist students from grades K through 5 with various computer tasks and projects
  • Instruct class sessions training students to use hardware, a variety of educational and production software, facilitating techniques and to perform internet tasks and research
  • Provide technical support to school faculty, staff and administrators
  • New York State Certified Teacher Assistant

Confidential,Lake Success, New York
Project, Client, and Network Support January 2002 – April 2006

  • Conducted paper and film document conversions and indexing for client computer information systems
  • Performed system and software maintenance, client and user support, quality control of data and processes
  • Produced project and billing reports, queries and tracking data via Microsoft Access and other database systems

Confidential,New York, New York
Project Lead/ Jr. Network Administrator April 2001 – September 2001

  • Initialized and led team document conversion project for the organization’s intranet and for its client information systems; scanned, indexed and warehoused hundreds of contracts and other documents per day
  • Performed network administration, system backups, software and hardware support and implementation
  • Researched musician and contract data via AS400 system, internet, intranet and other internal resources

Confidential,New York
Operations Supervisor/Project Manager May 1998 – April 2001

  • Managed and completed electronic document conversion projects, both onsite and offsite, for a variety of clients’ film and paper archives to well over 1 million electronic documents with corresponding data records used for custom business information systems
  • Coordinated team, administrative, client and offshore communications
  • Designed and implemented detailed tracking systems to monitor projects from acquisition to delivery and data backups; performed detail-oriented quality assurance of data and materials
  • Conducted data transfers and uploads via FTP, e-mail and various internet/network hardware and software systems
  • Met scheduled and daily delivery quotas and fulfilled rush requests for clients
  • Supervised network users, customer and staff technical support of hardware and software, system backups
  • Produced project and billing reports, queries and tracking data via Microsoft Access and other database systems

EDUCATION, TRAINING_AND CERTIFICATION

BBA in Information Technology
AAS in Electrical Engineering Technology

Cisco Certified Network Professional (CCNP – Routing & Switching)

Cisco Certified Network Associate: Security (CCNA Security)

Cisco Certified Network Associate (CCNA)
New York State Civil Service
New York State Certified Teacher Assistant
August 2009

CompTIA Network+
December 2007

CompTIA A+
August 1998

Microsoft Certified Professional (MCP)
September 1998

Skills:

  • Windows 7, Vista, XP, 9x, 2000, NT Server/Workstation; Mac OS, Palm OS
  • Microsoft Office Professional: Word, Excel, Access, Outlook, FrontPage
  • IOS 12.3 – 12.4 for Cisco switches and routers, EIGRP, OSPF, RIP, VTP, STP, RSTP, WAN/LAN software and protocols
  • Cisco Firewall, IPS, IDS, VPN, IPsec
  • Macromedia Dreamweaver MX; Macromedia Flash MX; Corel Graphics Suite; Adobe Acrobat
  • WS_FTP Pro, Joomla CMS, Wordpress CMS, SEO, PHP, Lightbox, AJAX, CSS, HTML, CPanel
  • New York State Licensed Master Barber (Since 1998)

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