SUMMARY:

• Earned a Class A Commercial Driver’s License. The highest license responsibility granted by Federal law.
• Took responsibility for millions of dollars - worth of product and safely delivered it, across 10 or more states.
• Completed a “bucket list” life goal, met people from across the USA and rediscovered my country.

CORE SKILLS/EXPERIENCE

Systems Eng/DevOps

• Office 365/Azure: cloud and hybrid migrations, E3/E5, Exchange thru 2016, EOL, MSOL
• Windows Server and Desktop Operating Systems thru 2012 R2 and 8.1
• Domains: ADDS, GPO, Patch & App Mgmt, WSUS, SCM
• Storage: RAID, NAS, SAN, SMB, CIFS, DFS; NTFS ACL/ACEs
• Desktop: OEM master & deploy; Microsoft MDT, WDS, DISM, WAIK, ADK+SDK, DaRT
• Database: Provisioning, SQLCMD, AppCmd, SSMS, queries, WSUS repair
• Automation (Scripting): PowerShell, BATCH, VBA, XML, Tasks, 3rd Party
• DevOps: IBM UrbanCode Deploy, AGILE, Jira, Splunk Queries

Network Engineering

• Cisco ASDM, ASA, Nexus; SonicWALL TZ, NSA Series, Watchguard, OpenWRT
• TCP/IP, Subnets, Routing, NAT/Forwarding, Firewall Tables, DHCP, DNS
• Switching: LACP, Spanning Tree, VLAN, PoE, Stacking, HA, F5 Applance
• Wireless: APs, Encryption, Segmenting/Segregation, Site Survey, Public Access, Captive Portals
• Linux-based: Firmware/OS, iptables, netfilter, NX-OS, SonicOS, Custom Appliances

Infrastructure/Disaster Recovery

• Virtualization: Microsoft Hyper-V Gen 1+2, VMware ESX/ESXi
• Continuity: Acronis Backup, Datto, BackupExec, Offsite Backup, DR Drills
• High Availability: F5, Single Points of Failure, Load Balancing, Multi-WAN
• Mitigation: Monitoring of hardware thresholds, network nodes, user activity, etc

Regulatory, MSP

• HIPAA, PCI-DSS
• Labtech, GFI Max, Kayako, JIRA, ConnectWise, PRTG

PROFESSIONAL EXPERIENCE:

Confidential

Long Haul/Over The Road Truck Driver

• Earned a Class A Commercial Driver’s License. The highest license responsibility granted by Federal law.
• Took responsibility for millions of dollars-worth of product and safely delivered it, across 10 or more states.
• Completed a “bucket list” life goal, met people from across the USA and rediscovered my country.

Confidential

DevOps Deployment Engineer

• Automated deployment of HP ALM SonarQube in one process to multiple, differing environments using IBM uDeploy variables and custom scripts. Powershell, BASH, etc
• Received Ops escalations on production Linux servers due to experience. Adjusted logging levels, installed agents, adjusted configs
• Valuable large-enterprise DevOps experience. Diverse architectures, requirements and applications.

Project Engineer

• Completed two successful Office 365 migrations from on-premises Exchange 2007; 100+ users
• Exchange Online E1, E3/E5
• Azure AD Connect, SMTP Relay Methods
• Office 2016 Click-To-Run Deployment and Management via GPO
• Wrote time-saving PowerShell profile and functions/modules to automate many tasks
• Office 365 and Exchange Online PShell Session “Quick Connect” Modules
• Introduced and maintained a BASH-like PowerShell profile for managed servers
• Go-to for scripting, automation, log parsing, root cause analysis; brought Linux aptitude to the team
• Connectwise project management, time entry

Network Engineer

• Security consulting; Firewall Auditing, Logging, IDS, Filtering, RDP reduction, IPSec/SSL VPN
• Developed cloud-based storage front-end based on pydio for clients
• Linux/PHP/Apache; SMB/CIFS compatible
• Created custom deployment, imaging and repair tool based on WinPE
• Bootable; Multipurpose: MDT task sequences, DaRT 2015, Acronis Bootable Media
• Default task sequence deploys branded, updated Win 7 UEFI image using “zero touch” method
• Scripted BitLocker unlock support into Acronis bootable tool
• Developed relationships and secured support contracts with vendors (MS, Cisco, Dell, Sage) to ensure timely resolution of proprietary systems issues.

Systems Engineer

• Oversaw network maintenance and project management for clients of varying size.
• 50% drop in help desk calls after 6 months.
• Migrated several organizations from Windows/Exchange 2003/2007 to 2012R2/2013.
• Leveraged Hyper-V and core installs to reduce TCO.
• Developed OpenWRT-based appliance with security services for very small offices.
• Contracted as Network Admin; Hired full time as Systems Engineer after 7 months.

Network Operations

• Several of my ideas for improvement of processes were adopted:Shift Turnover Emails to Increase Continuity;Whiteboards for Daily Messages;Browser Refresh Plugins for Faster, Real-Time Monitoring.
• Automated Reports in Excel using VBA. Runtime reduced from 5min to 5sec each.

Network Engineer

• Tracked tickets & responded to user issues for over 10 law firms. Recommended and implemented upgrades & maintenance schedules. Helped standardize maintenance and documentation procedures. 2 YRS LAW FIRM EXPERIENCE
• Performed 2003-2008 SBS swing migration as sole project member for 8 user firm. Performed 2011 SBS full network install, with Win 7 desktop image creation and deployment, as sole project member for 10 user firm.

Owner/Operator

• Consulting, upgrades, general troubleshooting, malware removal, etc. for home users and small businesses.

Network Technician

• Supported hundreds of users daily with desktop and mid-level network issues; tracked and prioritized tickets and work-orders.
• Worked on a team of four to maintain day-to-day IT functionality for the entire hospital.