Transportations Security Officer Resume Kansas City, MO - Hire IT People

SUMMARY:

I have worked in various purchasing and sourcing departments in positions from Purchasing Clerk to a Purchasing Manager.
I changed careers in 2001 to Software QA Analyst.
I have worked as a QA Analyst for a yearly updated and enhanced program while working also working as a Business Analyst, QA Project Lead and Subject Matter Expert on various large dollar projects.
I am currently working to finish a IS Management bachelors degree at Park University.
I have management experience as well as hands on experience and knowledge to work with a team as well as lead a team in an efficient and productive manner.

PROFESSIONAL EXPERIENCE:

Transportations Security Officer

Confidential, Kansas City, MO

Responsibilities:

Certified to meet or exceed TSA practices in the screening of passengers and baggage, to allow for commercial air travel to both domestic and international travel destinations.
Promoted to Lead TSO after 6 months and currently oversee a staff ranging from 12 to 28 on any given day.

QA Analyst

Confidential, Kansas City, MO

Responsibilities:

Test and review tax programs for various company platforms.
Write and implement test case scenarios for software as assigned to assure functionality and accuracy of calculations.
Review tax law changes and adapt test cases accordingly.
Provide phone support to field associates explaining the tax law and how it works with the program.
Work closely with the development team to clarify and correct know issues in the program and provide an easier program for the end user.
Worked on special projects as a Business Analyst to write program requirements and created a management reporting program for tracking program quality.
I was assigned as a lead analyst and subject matter expert to a major project which was to document and rewrite an integrated program between a web based do - it-yourself program and the proprietary software used by the retail division.
I worked closely with Project Managers, Business Analyst, and Product Managers to give insight from both the online user view and the retail office employee’s view as well writing test plans and executing plans to fulfill requirements of the project.
Since being part of a corporate reorganization, I have continued on with my group as a seasonal QA Analyst for periods on an annual basis and splitting my time as a Master Tax Advisor below.

Master Tax Advisor

Confidential, Kansas City, MO

Responsibilities:

Complete individual and business tax returns. Provide clients with superior customer service and advise to lower their tax liabilities legally as expressed in the IRS Tax Code.
Provide advice to minimize client’s financial obligations to all taxing agencies.
I have managed office staff and client service for the third largest office in the district.
As an office supervisor I handled client complaints and issues with their filed tax return, office staff and company policies to satisfy their objections or concerns.

Tax Instructor

Confidential, Kansas City, MO

Responsibilities:

I have lead classes to teach and train new Tax Professionals and the general public.
Overall, I have used my ability to build a strong cliental that not only return to H&R Block every year, but rely and respect my advice when it comes to tax matters.
I have instilled that into my students that have started their own careers as Tax Professionals.

Purchasing Agent

Confidential, Kansas City, MO

Responsibilities:

I was responsible for the sourcing, pricing, and procurement of specialized replacement parts for MAC manufactured components and other manufacturer’s customized parts that were used on their handling systems.
Supported company ran production line of material handling equipment through strategic sourcing and partnering with suppliers.
Analyzed figures and trends of past supply and negotiated long term special contracts for commodities that were assigned to me.
Assignments were issued by area of experience and through demonstration of ability from previous agreements handled.
I was responsible for negotiating and administration of four contracts with annual volumes of over $12 million.
The largest being a single contract for approximately $6 million annually.

Purchasing Manager

Confidential, Kansas City, MO

Responsibilities:

Duties included costing, sourcing and arrangement of transportation of materials required for construction jobs.
Also was responsible for inventory control and implemented an Access Database to track company tools to job and repair cost of tools to allocate to job cost.
I was also responsible for cost of completed jobs except for man hours.