Senior Program Manager Resume
NJ
SUMMARY
- Extensive leadership experience managing client expatiations and contract deliverables.
- Adept at implementation and improving ITSM control, process and procedure utilizing a combination of COBIT 4.1, ITILv3 and Lean Six Sigma principals.
- Applied industry risk management best practices to every task to enhance risk avoidance and risk mitigation.
- Current certifications; Project Management Professional (PMP), CISCO Certified Network Administrator (CCNA), ITILv.3, Lean Six Sigma (green belt), Computer Ethical Hacker ( CEH) and Global Information Assurance Certification (GIAC)
Professional Experience
Owner - Confidential,Information Technology and Services
- Started a Veterans Owned Small Business specializing in assisting clients attaining desired results in a cost effective realistic time frame.
- Extensive experience in business process improvement, information assurance, system analysis, project management, and aligning resources with strategic business objectives.
Consultant, IT Service Management - Confidential,Transition Management
- Developed and implemented an aggressive acquisition strategy for the Department of the Navy\'s shore-based enterprise network as the Systems Engineering and Integration Team (SEIT) lead.
- Conducted Requirements Analysis and Architectural Design processes generating gate A products including the Systems Design Specification (SDS), Functional Requirements Document (FRD), and the Data Dictionary (DD), IWA ISO/IEC 15288.2088 processes tailored to support DAU 5002 acquisition requirements.
- Using IT Service Management (ITSM) expertise with focus on the Information Technology Infrastructure Library (ITILv3) developed the interface network control specification and Network service book.
Senior Program Manager Engineering & Production – Confidential,
- Created a flexible cost effective production, engineering, test, and life-cycle management environment for 65 IDIQ IT tasks worth over 50 million dollars.
- Implemented industry best practice program management tools to include WBS, SOW, CDRL, ROM, SOO and EVM ensuring maximum profit while exceeding customer expectations.
- Increased value to the customer across the entire line of projects by incorporating lean Six Sigma processes removing waste and increasing value of the delivered systems to the customer.
Senior Systems Engineer – Confidential,
- Managed operations and long-term strategic planning for the Navy’s Software Configuration Management Agency providing testing, document and package review, and configuration management of emerging software packages for the NMCI enterprise network.
- Implemented SDLC techniques improving package flow by 75%. Managed 50 contractors, created contract deliverables, and produced management reports for the PMO.
- Developed a client-facing secure Web portal providing software status information for emerging software packages under configuration control.
- The browser reduced the number of email information status requests and service contacts by 50% dramatically improving value to the customer.
Business Development Manager Confidential,
- Led the strategic direction and implementation of business technology solutions related to software, training, and systems engineering efforts supporting development, test, and marketing of a message distribution application in a Microsoft Windows environment.
- Identified new business opportunities and participated in proposal efforts with a 100% win rate.
Systems Engineer - Confidential,
- Conducted systems engineering activities supporting the acquisition of the Defense Messaging System (DMS) for the Navy.
- Conducted trade studies supporting the technology insertion of software application Configuration Items (CI) into the DMS life-cycle. Participated in Integrated Product Teams (IPT) conducting Requirements Analysis and Definition, Analysis of Alternatives, and Architecture Design processes producing deliverables in support of acquisition milestones.
Professional Skills
• Leadership & Team Building
• Strategic Planning & Development
• ITILv3 Foundation
• CISCO Certified Network Associate (CCNA)
• Operations, Engineering & Infrastructure
• Project Management (PMI)
• Lean Six Sigma (Green Belt)
• Systems Engineering (ISO/IEC 15288.2088)
• Security Analysis and Compliance
• Administration, Finance & Budgets
SOFTWARE PROFICIENCY: MS Office; Project, Visio, Word, Excel, Power Point, Access.
