Training Administrator Resume
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Moffett Field, CA
SUMMARY:
- Multifaceted support specialist with a keen ability to maintain office operations in various high - pressure environments.
- An expert at managing and distributing information between individuals and units, supporting C-level management, identifying key areas of improvement, and collaborating with internal partners to achieve business objectives.
- Instrumental in streamlining and improving processes, prioritizing and accomplishing department goals and objectives, and maintaining excellent rapport with the customer base.
TECHNOLOGICAL PROFICIENCIES INCLUDE
- Microsoft Office Suite, AS400, Adobe Acrobat Professional.
- Executive / Administrative Support
- Training Administration
- Environmental Health & Safety
- Customer Service
- Operations Management
- SOP / Process Management
- Process Improvement
- Inter-departmental Communication
- Project Management Support
- Standards & Regulations
- Confidentiality Management
- Government Experience
PROFESSIONAL EXPERIENCE:
Confidential Moffett Field, CA
Training Administrator
Responsibilities:
- Met with instructors on a quarterly basis to ensure Confidential standards and regulations were adhered to by students and instructors, and suggested methodologies for changes.
- Reported the statistics to executives for tracking, and forwarded certificates of completion to successful students.
Records Management
- Oversaw an extensive filing system for the electronic Environmental Management Records Database including scanning confidential records, reports, and other field-related documents; taking utmost care to protect privacy.
- Provided reports as needed to foster the mission, keeping careful records of all personnel authorized to view sensitive files.
Confidential, Moffett Field, CA
Special Projects Administrator
Responsibilities:
- Provided executive support to the Confidential ’s Chief of the Environmental Division, and enabled him (her?) to promote the Center’s overall mission.
- Managed calendars, set up teleconferences, planned events, selected vendor and managed relationships including certification, and served as a back-up assistant to the Manager and specialist for the Confidential.
Confidential, San Francisco, CA
Operations Manager
Responsibilities:
- Held a dual role in managing internal and field operations for the organization, and made certain that the organization met its obligations to the customer base and applicable regulations.
- Utilized proven methods and out of the box thinking to cut costs, streamline complicated processes, and increase productivity across the operations sphere.
- Supported office operations including contract negotiation with vendors, developed presentations for management, market analysis and strategy development, and continuous improvement strategies.
- Inspected field sites and met with clients to gauge satisfaction, taking photos as necessary to boost reporting to management.
Confidential, Foster City, CA
Jr. Level Executive Assistant
Responsibilities:
- Managed the physician membership process for two separate medical groups while gaining substantial experience in an executive assistance role.
- Oversaw basic and high level administrative endeavors for the Network Management Department, Director of Contracting, CEO, and COO; coordinating with the leadership team and other departments to facilitate clear lines of communication between entities.
- Produced marketing brochures and presentation packets for distribution at meetings, as well as physician network report; resolving blocking issues as they arose.
Confidential, Mountain View, CA
Project Management Assistant
Responsibilities:
- Exceeded expectations in a temporary role and demonstrated strong organization and program management skills, the ability to meet milestones and tight deadlines.
- Communicated project statuses to all stakeholders, and implemented objectives and processes to ensure effective working relationships between the project management team and external customers.
- Oversaw a newly developed Quality Assurance program for internal staff; presenting findings to the management team on a regular basis.
