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Training Administrator Resume

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Moffett Field, CA

SUMMARY:

  • Multifaceted support specialist with a keen ability to maintain office operations in various high - pressure environments.
  • An expert at managing and distributing information between individuals and units, supporting C-level management, identifying key areas of improvement, and collaborating with internal partners to achieve business objectives.
  • Instrumental in streamlining and improving processes, prioritizing and accomplishing department goals and objectives, and maintaining excellent rapport with the customer base.

TECHNOLOGICAL PROFICIENCIES INCLUDE

  • Microsoft Office Suite, AS400, Adobe Acrobat Professional.
  • Executive / Administrative Support
  • Training Administration
  • Environmental Health & Safety
  • Customer Service
  • Operations Management
  • SOP / Process Management
  • Process Improvement
  • Inter-departmental Communication
  • Project Management Support
  • Standards & Regulations
  • Confidentiality Management
  • Government Experience

PROFESSIONAL EXPERIENCE:

Confidential Moffett Field, CA

Training Administrator

Responsibilities:

  • Met with instructors on a quarterly basis to ensure Confidential standards and regulations were adhered to by students and instructors, and suggested methodologies for changes.
  • Reported the statistics to executives for tracking, and forwarded certificates of completion to successful students.

Records Management

  • Oversaw an extensive filing system for the electronic Environmental Management Records Database including scanning confidential records, reports, and other field-related documents; taking utmost care to protect privacy.
  • Provided reports as needed to foster the mission, keeping careful records of all personnel authorized to view sensitive files.

Confidential, Moffett Field, CA

Special Projects Administrator

Responsibilities:

  • Provided executive support to the Confidential ’s Chief of the Environmental Division, and enabled him (her?) to promote the Center’s overall mission.
  • Managed calendars, set up teleconferences, planned events, selected vendor and managed relationships including certification, and served as a back-up assistant to the Manager and specialist for the Confidential.

Confidential, San Francisco, CA

Operations Manager

Responsibilities:

  • Held a dual role in managing internal and field operations for the organization, and made certain that the organization met its obligations to the customer base and applicable regulations.
  • Utilized proven methods and out of the box thinking to cut costs, streamline complicated processes, and increase productivity across the operations sphere.
  • Supported office operations including contract negotiation with vendors, developed presentations for management, market analysis and strategy development, and continuous improvement strategies.
  • Inspected field sites and met with clients to gauge satisfaction, taking photos as necessary to boost reporting to management.

Confidential, Foster City, CA

Jr. Level Executive Assistant

Responsibilities:

  • Managed the physician membership process for two separate medical groups while gaining substantial experience in an executive assistance role.
  • Oversaw basic and high level administrative endeavors for the Network Management Department, Director of Contracting, CEO, and COO; coordinating with the leadership team and other departments to facilitate clear lines of communication between entities.
  • Produced marketing brochures and presentation packets for distribution at meetings, as well as physician network report; resolving blocking issues as they arose.

Confidential, Mountain View, CA

Project Management Assistant

Responsibilities:

  • Exceeded expectations in a temporary role and demonstrated strong organization and program management skills, the ability to meet milestones and tight deadlines.
  • Communicated project statuses to all stakeholders, and implemented objectives and processes to ensure effective working relationships between the project management team and external customers.
  • Oversaw a newly developed Quality Assurance program for internal staff; presenting findings to the management team on a regular basis.

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