Loan Processor Resume
Fort Worth, TX
Work Experience
Loan processor
Confidential,Fort Worth, TX
April 2012 to May 2012
Ensure the timely and accurate packing of all loans, originated by our loan officers. Gather information and take each file from pre-approval to closure.
• Input proper loan information into the system for processing.
• Responsible for ensuring that all loans documentation is complete, accurate, verified, and complies with company policy.
• Review files documentation and make sure all items need are requested.
• Meet crucial deadlines request and preformed any additional duties/activities assigned by management.
Operations Senior Specialist
Confidential,October 2010 to March 2012
Organized the return of files to the mortgager using excel and mail merge daily.
• Prepared all contents in loan files in a certain format, where they would be observed and imaged by an operation specialist.
• Analyzed new types of loans and other financial services and products to improve customers\' needs.
• Research customer\'s collateral and non collateral documents in OPUS, FSD, POTS, fidelity lending portal, WINNCMSS.
• Recognize and gather loan documents assisting auto indexing, and prepared for FHA and VA documents.
• While in document processing, supervised a team of six to conduct the processes in a more improved way.
Department Supervisor, Retail
Confidential,August 2010 to January 2011
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Assign employees to specific duties.
• Enforce safety, health, and security rules.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Customer Service, Work Study
Confidential,February 2010 to May 2010
Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
• Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
• Explain principles, techniques, and safety procedures to participants in recreational activities, and demonstrate use of materials and equipment.
• Operate, and instruct others in, proper operation of fitness equipment, such as weight machines, exercise bicycles, benches, hand weights, and fitness assessment devices.
Customer Service/ Sales
Confidential,May 2007 to December 2008
Assists with selling textbooks from ULM and Delta Community College based on customers\' curriculum and class schedules.
• Stock shelves with new or used textbooks.
• Provide customer service by assisting customers\' with reserving books via phone.
• Increased store profitable sells by 30% by assisting, negotiating, and matching prices from local competitors.
Education
B.S in Business Management
