SUMMARY of QUALIFICATIONS:

A dedicated, hard working, dependable Accounts Receivable and Credit & Collections professional with broad based accounting, billing and collections and management experience in different industries. Strengths include management, staff development and excellent communications skills, oral and written. Computer skills include Excel, Word, Outlook, Oracle Accounts Receivable; Vantive, AS 400, Pyramid, Billing and Trucks, Great Plains, CCM and various other industry related software.

PROFESSIONAL EXPERIENCE:

• Prepare monthly invoices for customers and mail out in timely manner.
• Receive all checks and post to correct account. Also, process all credit card payments as directed by customers.
• Contact customers regarding delinquent payments and make arrangements for accounts to be brought current or prepared payment plan, if necessary.
• Set up all new customer accounts per contracts.
• Reconciled billing system to accounts receivable system.

Confidential, Dallas, TX
Accounts Receivable Accountant 11/05 - 08/10

• Maintained accounts receivable monthly accruals for carriers. Prepared journal entries to record revenue.
• Reconciled accounts receivable accounts on monthly basis. Reconciled general ledger accounts on a monthly basis and made corrections, if necessary.
• Ensured that billing systems was in sync with accounts receivable systems on daily basis for five different entities and took corrective actions as necessary.
• Initiated corrective action on daily basis to Payment Processing team when out of balances occurred.
• Received and deposited all checks that arrived at Corporate Office.
• Acted as USAC Administrator for company, which entails the processing of monthly, discounts and/or refunds to various customers via the federally regulated E-rate program. Function included processing check requests, invoicing USAC on a monthly basis, filling out federal required forms in a timely and accurate manner and maintaining USAC database and processing credits to customers' accounts based on their participation in the program.
• Performed bank reconciliations.
• Provided documentation for external auditors and assisted with special projects, as assigned.

Confidential, Arlington, TX
General Accountant (Robert Half ) 2/04 - 3/05

• Posted cash receipts and prepared daily deposits.
• Processed all invoices for payment in a timely manner.
• Reconciled bank accounts on monthly basis.
• Reconciled general ledger accounts on a monthly basis.
• Prepared appropriate journal entries to recorded daily deposits and escrow disbursements.
• Monitored escrow account ensuring accuracy of checks written to federal and state entities.
• Prepared billing for permit invoices on semi-monthly basis.
• Collected outstanding accounts receivable and maintained at acceptable level. Contacted customers by telephone and by mail.
• Calculated and recorded monthly revenue for entity.
• Monitored billing system for accuracy.

Confidential, Dallas, TX
Manager, Reseller Collections 1997 - 2004

• Maintained accounts receivable ledger at 99% current on monthly basis and resulted in quarterly bonuses on consistent basis.
• Analyzed accounts receivable ledger to identify critical areas of collection concern.
• Trained all new collectors on proper collection procedures. Updated policy and procedure manual, as needed.
• Prepared reports to upper management on weekly and monthly basis detailing plan of action for delinquent accounts.
• Prepared and administered payment plans for customers in need of assistance with their severely delinquent accounts.
• Approved accounts for write-off and placed account with collections agencies or with the legal department for further handling.
• Filed proof of claims on bankrupt accounts and ensured that payment was made on post petition balances.
• Approved all new account setups for the reseller profile ensuring that all paperwork and information was in order before account was opened.
• Administered bonus plan for Corporate Collectors on a quarterly basis.
• Resolved billing and receipt problems through account reconciliation.
• Performed annual performance reviews for team of Corporate Collectors and initiated performance improvement plans, if necessary.
• Directed weekly meeting of Corporate Collections staff and held training sessions as needed.

Confidential, Dallas, TX
Accounts Receivable Coordinator 1995 - 1997

• Maintained franchise, employee, miscellaneous and equipment accounts receivable.
• Collected past due invoices from 50-60 franchises.
• Prepared detailed billing for franchise restaurants.
• Prepared reserve listing detailing potential losses on a monthly basis.
• Prepared commission payments to company operated restaurants.
• Reconciled all accounts receivable accounts to general ledger.
• Prepared bank reconciliations.

Confidential, Dallas, TX
Actuarial Assistant - Reinsurance Department 1989 - 1994

• Prepared annual statement of operations and 5500's for assigned groups.
• Collected past due balances from reinsurance companies.
• Prepared monthly reinsurance settlement statements.
• Prepared databases for larger clients to calculate settlement amounts.
• Reconciled reinsurance accounts to general ledger.

EDUCATION:
B.S. Business Administration