Programmer/analyst Resume
St Louis, MO
SUMMARY OF QUALIFICATION
Experienced IT business professional with programming and Release Management background in health care. An analytical problem solver, with a consistent track record of thoroughness and reliability. Able to communicate with people of all types while handling challenges and meeting expectations.
Technical skills include:
Hardware: HP9000
Programming Languages: COBOL, Reflection Scripts, Excel Macros
System Utilities and Programming Tools: Supertool, SQL, JCL, FTP, Tibco Deployments
PC Applications: Windows, MS Office 2007, Excel, Outlook, Access DB
Version Control System: ChangeMan DS
PROFESSIONAL EXPERIENCE
Confidential, St. Louis, MO 1997-2009
Centene offers a full range of healthcare solutions for the rising number of uninsured Americans. In addition Centene contracts with our health plans and other healthcare and commercial organizations to provide specialty services such as behavioral health, life and health management, managed vision, telehealth, pharmacy benefits management and medication adherence.
Build and Release Engineer (2006-2009)
- Oversaw the integration and flow of code from dev, test, and deploy in production of new custom reporting software for the business, (e.g. COBOL, SQL, Supertool, JAVA) while consistently ensuring the quality of the product
- Verified testing, mgr. validation, and user sign-off
- Performed SOX compliance control
- Met quarterly with SOX auditor
- Verified corporate compliance thru end user sign-off, such as BA testing and sign-off, mgr. validation, documentation, compiled COBOL code before moving from dev to test
- Collaborated with managers, business analysts, and developers to gather requirements and dependencies to upgrade and build new program versions
- Created documentation for the ChangeMan DS version control installation with a release rollback plan, which safeguarded against surprises, during the release, and performed the installation
- Weekly meetings with project managers, business analysts, developers to report status of releases
- Weekly status reports to my manager every Fri. by 4:00 listing completed projects for that week, status of projects in progress, open issues, plan to resolve issue, etc
- Created release rollback plan which documented strategy to revert to previous version, which safeguarded against the impact of issues during the release
- Suggested new process to address issues
Programmer/Analyst (1997-2006)
- Successfully made program modifications as required by department managers
- Implemented state reporting software changes needed to produce state mandate file requirements before deadline
- Custom coding for claim, member, and finance reports for end users
- Monthly on-call rotation (blackberry) to fix and document production abends
- Created documentation binder for frequent production abends, which included error/abend message and resolution to fix problem
- Weekly status reports to my manager every Fri. by 4:00 listing completed projects for that week, status of progress on projects, open issues, plan to resolve issue, etc
- Created processes and procedures, which streamlined the workflow, that led to a promotion.
Confidential, St. Louis, MO 1989-1997
XTRA Lease provides over-the-road trailer leasing to commerical organizations and corporations throughout North America.
Computer Operator
Controlled the console of mainframe HP3000 and set controls to run production schedule on time
- Maintained logbooks, listing events, malfunctions and recorded error messages, which occurred during shift ensuring proper documentation
- Suggest new processed to address reoccurring issues
- Successfully performed routine tasks such as tape back-up, software upgrades, and basic maintenance
- Assisted programmers testing and debugging new programs and programming changes
Certificate - Computer Programming & Operations
