Health navigator, Rockville, MD and Gaithersburg, MD Resume

SUMMARY:

Excellent knowledge in government sector, skilled in utilizing various computer applications and quality assurance software for analysis
Administrative/Office experience 10+ yrs
Trilingual in English, Mandarin, and Cantonese
Education & teaching experience 10 yrs
Banking experience 2+ yrs

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD and Gaithersburg, MD

Health navigator

Responsibilities:

Assisted with Maryland Health Connection enrollment (Health Benefits Exchange program) and connected participants to a range of community resources
Delivered education, outreach and in person - assistance with attention to particular communicational, cultural, and linguistic needs of the population served
Performed coverage renewal and provided ongoing client support

Confidential, Washington, DC

Partnership/Budget Specialist

Responsibilities:

Developed partnerships with state local, and tribal governments, community-based organization, faith-based groups, schools, media outlet, business, and other grassroots entities in communities within the regional office areas.
Performed day-to-day control and management involving the execution and/or analysis of the organization's funding requirements
Prepared budget allocations for regional office for the planning and implementation of assigned program
Conducted research and analyzed regional census data to identify population trends

Confidential, Rockville, MD

Project Coordinator

Responsibilities:

Arranged 40+ delegation meetings for diplomatic communications
Developed long-term relationships with 40+ government agencies, sponsors, and professional groups
Handled logistical and business activities arrangements
Prepared documents for visa entry and audited errors

Confidential, Rockville, MD

Financial Services Representative

Responsibilities:

Effectively promoted financial products to 100+ clients and consistently achieved monthly quota
Provided excellent customer services and maintained long-term relationship with customers
Explained different account types and assisted with selections
Opened and closed accounts for both personal and business loan type
Encoded and processed daily incoming and outgoing checks