Back Office Nurse/assistant Resume
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Phoenix, ArizonA
OBJECTIVE:
- To secure an administrative/receptionist position with a facility to provide excellent customer service and clerical skills as well as more than 3 years of expertise in performing front desk operations in a timely, professional, and courteous manner. I have been enrolled in college full time for the past year and a half, which is due to my absence my employment.
TECHNICAL SKILLS:
- Microsoft Office Excel
- Outlook
- PowerPoint
- Well - Organized and Detail Oriented
- Hard Word
- EMR(Allscripts) worker
- Quick learner and Ability to assume responsibility
- Calm and Level-headed under duress
- Polite and Respectful
PROFESSIONAL EXPERIENCE:
Back Office Nurse/Assistant
Confidential, Phoenix, Arizona
Responsibilities:- Escort patients to exam rooms and prepare patients for examination by performing basic vital signs; taking blood pressure, height, weight, and temperature; and obtaining patient history summary.
- Assist physician with procedures as needed.
- Provide pre and post-operative teaching as directed by physician.
- Schedule off site diagnostic testing at preferred facilities.
- Screen and triage all patient calls and inquiries related to medical care questions and provide appropriate follow up in a timely manner.
- Document and maintain all patient information in patient’s medical chart.
- Prepare exam rooms for daily operations including preparing trays, cleaning rooms and instruments, restocking rooms to provide for efficient and effective delivery of care.
- Maintain adequate levels of medical and surgical supplies, equipment and medication.
- Oversee proper medical waste disposal and compliance with OSHA standards.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Perform other duties as requested by physician and/or clinical coordinator.
Certified Medical Assistant
Confidential, Montgomery Village, Maryland
Responsibilities:- Maintaining clinic patient flow, informing physicians of patient arrival and room assignment.
- Accompanying patients to the exam room in a professional manner.
- Obtaining patient vital signs to include height, weight, blood pressure, temperature, pulse and respiration.
- Pulse oximetry if needed.
- Able to perform using manual or electronic equipment spot vital sign machine and import results to EMR.
- Assisting physicians during examinations and procedures when needed.
- Including setup of the exam room and preparing the patient.
- Obtaining patient medical history and medications.
- Performing EKG's, eye screenings, urinalysis, strep and flu tests, and HCG tests. Assisting in explaining test procedures to the patient.
- Current in basic CPR/AED.
- Able to administer vaccines intramuscular, subcutaneous, or intradermal.
- Performing venipuncture and capillary punctures.
- Preparing and sending out specimens for laboratory testing.
- Communicating laboratory and test results to physicians and/or nurses then to the patient per the physician/nurse.
- Maintaining patient areas clean and safe.
- Taking inventory of supplies, equipment and medications.
- Ensuring clinical areas are well stocked and expiration dates have not lapsed.
- Coping/faxing.
- Preparing and faxing insurance referrals for patients.
- Obtaining prior authorizations for patient medications and pre-authorizations for any radiology procedures.
- Answering phones and scheduling patient appointments.
- Checking patients in and out including collecting co-payments, Verifying patient insurance, and Scanning patient documents into EMR charts.
Medical Assistant Extern
Confidential, Frederick, Maryland
Responsibilities:- Responsibilities cover recording vital signs on patients, administering vaccinations, preparing rooms and patients for examination by the doctor.
- Preformed urinalysis, strep tests, visual and hearing tests, preparing and sending out specimens for laboratory testing and scheduling appointments.
- Other duties included: Verifying patient insurance eligibility and authorizations, and maintaining patient charts.
Summer Student Intern
Confidential, Rockville, Maryland Provided
Responsibilities:- Secretarial support to the Office of the Director Office (OD).
- Assisted in the designing and creation of the NIDA 2007 Awards Ceremony Presentation.
- Provided support to the NIDA Website Administrators in the organizing of website presentations and other documents presented on the NIDA websites.
- Reviewed and made corrections to PowerPoint presentations.
- Reviewed website count tracker based on activity logs.
- Provided support to the NIDA Grants Management Branch (GMB) in the scanning of documents to electronic format that were uploaded into the NIH Enterprise Grants Management System.
