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Back Office Nurse/assistant Resume

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Phoenix, ArizonA

OBJECTIVE:

  • To secure an administrative/receptionist position with a facility to provide excellent customer service and clerical skills as well as more than 3 years of expertise in performing front desk operations in a timely, professional, and courteous manner. I have been enrolled in college full time for the past year and a half, which is due to my absence my employment.

TECHNICAL SKILLS:

  • Microsoft Office Excel
  • Outlook
  • PowerPoint
  • Well - Organized and Detail Oriented
  • Hard Word
  • EMR(Allscripts) worker
  • Quick learner and Ability to assume responsibility
  • Calm and Level-headed under duress
  • Polite and Respectful

PROFESSIONAL EXPERIENCE:

Back Office Nurse/Assistant

Confidential, Phoenix, Arizona

Responsibilities:
  • Escort patients to exam rooms and prepare patients for examination by performing basic vital signs; taking blood pressure, height, weight, and temperature; and obtaining patient history summary.
  • Assist physician with procedures as needed.
  • Provide pre and post-operative teaching as directed by physician.
  • Schedule off site diagnostic testing at preferred facilities.
  • Screen and triage all patient calls and inquiries related to medical care questions and provide appropriate follow up in a timely manner.
  • Document and maintain all patient information in patient’s medical chart.
  • Prepare exam rooms for daily operations including preparing trays, cleaning rooms and instruments, restocking rooms to provide for efficient and effective delivery of care.
  • Maintain adequate levels of medical and surgical supplies, equipment and medication.
  • Oversee proper medical waste disposal and compliance with OSHA standards.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Perform other duties as requested by physician and/or clinical coordinator.

Certified Medical Assistant

Confidential, Montgomery Village, Maryland

Responsibilities:
  • Maintaining clinic patient flow, informing physicians of patient arrival and room assignment.
  • Accompanying patients to the exam room in a professional manner.
  • Obtaining patient vital signs to include height, weight, blood pressure, temperature, pulse and respiration.
  • Pulse oximetry if needed.
  • Able to perform using manual or electronic equipment spot vital sign machine and import results to EMR.
  • Assisting physicians during examinations and procedures when needed.
  • Including setup of the exam room and preparing the patient.
  • Obtaining patient medical history and medications.
  • Performing EKG's, eye screenings, urinalysis, strep and flu tests, and HCG tests. Assisting in explaining test procedures to the patient.
  • Current in basic CPR/AED.
  • Able to administer vaccines intramuscular, subcutaneous, or intradermal.
  • Performing venipuncture and capillary punctures.
  • Preparing and sending out specimens for laboratory testing.
  • Communicating laboratory and test results to physicians and/or nurses then to the patient per the physician/nurse.
  • Maintaining patient areas clean and safe.
  • Taking inventory of supplies, equipment and medications.
  • Ensuring clinical areas are well stocked and expiration dates have not lapsed.
  • Coping/faxing.
  • Preparing and faxing insurance referrals for patients.
  • Obtaining prior authorizations for patient medications and pre-authorizations for any radiology procedures.
  • Answering phones and scheduling patient appointments.
  • Checking patients in and out including collecting co-payments, Verifying patient insurance, and Scanning patient documents into EMR charts.

Medical Assistant Extern

Confidential, Frederick, Maryland

Responsibilities:
  • Responsibilities cover recording vital signs on patients, administering vaccinations, preparing rooms and patients for examination by the doctor.
  • Preformed urinalysis, strep tests, visual and hearing tests, preparing and sending out specimens for laboratory testing and scheduling appointments.
  • Other duties included: Verifying patient insurance eligibility and authorizations, and maintaining patient charts.

Summer Student Intern

Confidential, Rockville, Maryland Provided

Responsibilities:
  • Secretarial support to the Office of the Director Office (OD).
  • Assisted in the designing and creation of the NIDA 2007 Awards Ceremony Presentation.
  • Provided support to the NIDA Website Administrators in the organizing of website presentations and other documents presented on the NIDA websites.
  • Reviewed and made corrections to PowerPoint presentations.
  • Reviewed website count tracker based on activity logs.
  • Provided support to the NIDA Grants Management Branch (GMB) in the scanning of documents to electronic format that were uploaded into the NIH Enterprise Grants Management System.

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