SUMMARY:

• Broad consulting experience applying PMBOK, Lean, Agile and predictive analytics to technology projects and business process initiatives in both private and public sectors. Extensive experience in program management, professional services, construction, civil engineering and disaster recovery. SME on team collaboration and project accounting software. Skills reflect a balance of strategic analysis and pragmatic, tactical execution. Consistently meets or exceeds client retention and profit goals. Track record of successful, enduring solutions. Disciplined negotiator. Trusted advisor, mentor and coach.
• Parsons Brinckerhoff (PB) was a multinational professional services firm with approximately 14,000 employees. In the US, the company provided strategic consulting, civil engineering, planning, construction management and program management services to agencies responsible for public infrastructure. WSP Global acquired PB in late 2014 and now operates as WSP|Parsons Brinckerhoff.
• Recruited by Parsons Brinckerhoff (PB) in 2000 to manage several software projects and to shape the firm’s client - facing web collaboration strategy. Initially served as Software Project Manager and Client Services Manager for PB’s Project Information Management Technical Excellence Center. In late 2005 deployed to Louisiana as a Deputy Program Manager to aid the state DOT with its recovery from Hurricanes Katrina and Rita (a $1.4 billion program spanning 1,300 projects). Promoted to Program Manager in 2008 following Hurricanes Gustav and Ike. From 2010 to 2015, led enterprise software projects and business process initiatives for PB’s National Director of Project Operations (PMO Director). In 2015, also served as Implementation PM for the financial management application (EcoSys) selected for the $64 billion California High-Speed Rail Program where PB serves as program manager.

TECHNICAL SKILLS:

• Agile
• ETL Process Design
• Primavera
• Business Analytics
• Federal Acquisition Register (FAR)
• Project Accounting
• Business Intelligence
• GAAP
• Project Scheduling/Critical Path Method (CPM)
• Business Objects/Crystal Reports
• IT Security/FedRAMP
• Statement of Work/ Scope Development
• Business Process Design
• IT Strategy Consulting
• Proposal Writing
• Commercial Project Operations
• Kanban Process Design
• Provisioning & Support Process Development
• Content Management Systems
• Lean/Lean Six Sigma
• Risk Management
• Contract Negotiation
• .NET
• SDLC/Waterfall Development
• Dashboard Design
• MicroStrategy
• Project Estimating and Planning
• Data Analytics
• MS PowerPoint
• Statistical Analysis
• Data Modeling
• MS Project
• Technical Writing
• Decision Support
• MS SQL
• Test-Driven Development
• Earned Value Management (EVM)
• MS Visio
• Use Case Development

PROFESSIONAL EXPERIENCE:

Assistant Vice President

Confidential

Responsibilities:

• Led BI projects, software development efforts and process improvement initiatives in support of the company’s portfolio of 4,300 billable projects in North America. Targets included forecast integrity, margin preservation, change management, cost estimating, risk management, scope management and WBS standardization.
• Applied PMBOK practices, as well as Lean and Agile principles to both software development and process redesign efforts.
• Served as PM, business analyst and product owner on four software projects managed with an Agile approach.
• Supported and collaborated with five Regional Project Operations Managers to identify and prioritize systemic improvement opportunities.
• Secured buy-in and constructive input of the national leaders of 31 practice areas.
• Served as the primary trainer and change evangelist, driving process improvements among the firm’s 900 PMs and 100 project accountants in North America.
• Adoption of improved processes consistently validated at 90 to 98%.

Assistant Vice President, Deputy Program Manager and Program Manager

Confidential 

Responsibilities:

• Rapidly established Disaster Recovery Program Office shortly after Hurricanes Katrina and Rita impacted much of the state’s highway network.
• Secured and
• managed $1.4 billion in federal grants which funded 1,300 recovery projects that followed Hurricanes Katrina and Rita (2005) as well as Gustaf and Ike (2008).
• Initially deployed as Deputy Program Manager to stand up the program control systems required to meet federal grant management requirements (FEMA and FHWA).
• Promoted to Program Manager in 2008 as scope expanded to include 200 additional projects following Hurricanes Gustav and Ike.
• Recruited, trained and supervised a diverse team of cost engineers and project/grant administrators that staffed the Program Office. Collaborated and managed the projects delivered by a remote software engineering team.
• Negotiated with state and federal officials to constructively resolve substantial audit issues.
• Company leadership recognized team with the Project of the Year award for 2006.
• Client awarded two additional multi-year contracts, extending firm’s work on hurricane recovery through 2014.

Client Services Manager

Confidential 

Responsibilities:

• Managed the design and deployment of PB’s team collaboration extranet (ProjectSolve). Tailored around eRoom (now an EMC product), this SaaS platform was conceived to complement the firm’s professional services. To date, ProjectSolve has served over 6,000 project teams across the globe and remains in use by roughly 10,000 professionals within PB, its clients and project partners.
• Recruited and managed the implementation consultants and support staff who handled PB’s flagship project collaboration extranet (ProjectSolve). Also mentored and supervised software engineers assigned to projects within the group’s portfolio.
• Oversaw the development and evolution of provisioning and support processes. Over time these were enhanced to support a decentralized framework which enabled local offices to implement and administer team sites locally. This decentralized approach allowed the firm to leverage ProjectSolve globally.
• Personally facilitated the rollout of ProjectSolve on dozens of external client engagements, many of which included custom engineering and construction management extensions to the base product’s functionality.
• Authored proposal content, participated in formal interviews and provided countless live demos. Served as proposal manager when the scope matched the Center’s core services.
• Authored much of the online training content for end-users and site administrators. Pioneered the use of online meeting tools within PB for delivering live training. Also, first to publish on-demand training within the firm.

Owner, Principal Consultant

Confidential

Responsibilities:

• Founded and led this software consultancy to serve construction and engineering firms throughout Eastern Washington, Idaho and Montana. Client mix included many mid-sized regional contractors (commercial building, highway/heavy and specialty trades) and a handful of national engineering firms.
• Core services focused on the implementation and support of Timberline Software’s Construction ERP suite (now Sage 300 Construction and Real Estate). Services Included advanced solutions for complex payroll scenarios (union/multi-local, Davis-Bacon and multi-state tax reciprocity).
• Over time, portfolio expanded to include Primavera’s scheduling and contract management solutions (now Oracle products), Meridian’s Prolog Manager application (now a Trimble product). Portfolio further expanded to include contract scheduling and construction claims support on legal matters pertaining to schedule delay.