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Information Aide Resume

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TECHNICAL SKILLS:

  • Microsoft Word
  • Excel
  • Outlook
  • PowerPoint
  • Internet
  • Type 50 WPM

PROFESSIONAL EXPERIENCE:

Confidential

Information Aide

Responsibilities:

  • Answered Office of Tourism phone calls at the call center and assisted customers with their inquiries
  • Opened and responded to mail and email
  • Utilized Microsoft Word and Excel to create documents and spreadsheets
  • Assisted supervisor and team members with various projects

Confidential, Washington, New Jersey

Freelance Writer

Responsibilities:

  • Write original content for children’s educational standardized testing materials.
  • Type stories using word processing programs
  • Adhere to stringent deadlines and guidelines to create material as needed.
  • Use the internet to do research for biography and non - fiction pieces.

Confidential, Baltimore, MD

Production Assistant

Responsibilities:

  • Created and mixed natural skin and hair care products.
  • Labeled and bottled products.
  • Prepared orders for shipping.

Confidential, Baltimore, MD and Washington, DC

Library and Records Manager

Responsibilities:

  • Updated and maintained loose-leaf type law books at law libraries.
  • Managed my own library accounts at multiple library sites.
  • Organized and maintained law library worksites.
  • Sorted and delivered mail.

Confidential, NYC

Recipient

Responsibilities:

  • Writer-in-residence
  • On contract to complete full-length novel.
  • Completed first draft of novel in February 2003.
  • Taught 9-12 year olds creative writing.

Confidential, Brooklyn, NY

Customer Service/Help Desk

Responsibilities:

  • Assisted customers in locating material.
  • Shelved and retrieved books.
  • Helped patrons with computer usage.

Confidential, NYC

Editorial Assistant

Responsibilities:

  • Read and edited manuscripts set for publication.
  • Liaison between the authors and the editor.
  • Arranged itineraries, scheduling book events for authors.
  • Answered telephone, relieved the switchboard-operator.
  • Typed and mailed letters.
  • Emailed correspondence for the editor.

Confidential, NYC

Marketing Assistant

Responsibilities:

  • Aided in the creation of an on line course and testing procedures for Corporate Risk Officers of different corporations throughout the United States and Canada.
  • Sought and arranged test sites throughout the country.
  • Aided the V.P. of Marketing in day-to-day activities. Typed letters, answered telephones, filed and kept a daily itinerary of activities.

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