Residential Councilor - Data Entry Clerk Resume
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Washington, DC
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Residential Councilor - Data Entry Clerk
Responsibilities:
- Organization and up keep of all files
- Provides client record keeping and reporting for a Men’s shelter serving over 360 people daily.
- Responsible for inputting client information into the Department of Human Service Database.
- Responsible for auditing paper client files to ensure that all pertinent client forms are complete and to ensure that all case notes are up-to-date.
- Responsible for pulling client files, discussing and documenting client tracking policies and procedures for State and Federal audits.
- Responsible for shelter operations once management has gone.
- Creates incident reports on any negative client activity and calls the local authorities as needed.
- Responds to emergency situations and requests.
Confidential, Hanover, MD
Security Supervisor (part time)
Responsibilities:
- Maintains entrance security.
- Direct customers to the correct destination.
- Conducts routine Center-wide security tours.
- Responds to emergency situations and requests.
- Prepares incident reports, accident documentation, logs and other records as prescribed by DOL, OSHA and Center procedure.
- Assists Safety/Security Manager and ensures Center compliance with PRH and OSHA safety and health requirements.
Confidential, Baltimore, MD
Receptionist
Responsibilities:
- Answered the telephone in a professional manner; Directed calls to appropriate individuals, and/or took messages.
- Faxed and photocopied information as needed.
- Maintained vendor and staff directories.
- Provided information to callers.
- Greeted people entering organization.
- Directed customers to the correct destination.
- Dealt with questions from the public and customers.
- General administrative and clerical support.
- Prepared letters and documents.
- Received and sorted mail and deliveries.
- Scheduled appointments.
Confidential, Towson, MD
Carpenter/Apprenticeship
Responsibilities:
- Able to read residential and commercial blueprints.
- Constructs metal and wood framing, hangs drywall and drop ceilings.
- Installs structures such as floors, doors, walls, windows, stairways, furniture, cabinets, shelves, and roofs.
- Installs locks, knobs, hinges, closures, and other fixtures to structures.
- Operates and performs preventative maintenance on hand and power saws, planers, lathes, joiners, shapers, drills, sanders and a variety of hand tools.
- Cleans equipment, shop area, and work site area.
- Excellent mathematical and analytical skills necessary to do precise measurements and material estimating.
- Detail oriented and well organized.
Confidential, Baltimore, MD
Host/Waiter
Responsibilities:
- Greeted guest as they arrived and made decisions about where guests would sit in the restaurant.
- Directed and instructed the dining room personnel on customer needs to ensure that customers receive fast and quality service from the moment they arrive.
- Assisted guests with accomodating any special needs to ensure that their requirements were met. This may include services needed for small children, as well as for individuals with disabilities or food allergies.
- Provided guest with menus and explained specials.
- Inspected and maintained the dining facilities.
- Waited tables when short staffed.
- Interpreted and explained menu, answered questions, coordinated meal service process.
- Provided excellent customer service - was courteous, tactful, and helpful when working with guests
Confidential, Whitemarsh, MD
Cashier (Inventory/Stocking)
Responsibilities:
- Cashiering customer purchases.
- Restocking merchandise on shelves.
- Moving merchandise to proper location.
- Maintaining a clean, orderly shopping environment.
