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Medical Administrative Assistant Resume

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Washington, DC

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Medical Administrative Assistant

Responsibilities:

  • Encourage patients to navigate the healthcare system and help by being their advocate through care coordination and health coaching
  • Coordinate memberships through 1Life and Confidential CRM systems
  • Triage patients and schedule for the proper appointment
  • Facilitate correspondence between medical providers and their patients
  • Create and update patients’ electronic health records and transfer lab results to the appropriate clinician
  • Verify patient insurance, completing and submitting insurance, billing claims

Confidential, Baltimore, MD

Afterschool Programs Leader

Responsibilities:
  • Planned, lead and assisted in activities with groups of elementary school aged children based on specific activities such as sports, science, music, arts, chess and etc., including participating in field trips
  • Cared for and maintained program space, equipment and property used by the children
  • Maintained health and safety standards within the entire program
  • Attended and participate in staff meetings as called by the Site Director
  • Co - facilitated mediation and conflict resolution between students
  • Maintained a positive relationship with students, parents, and other staff members

Confidential, Washington, DC

Afterschool Program Site Director

Responsibilities:
  • Provided financial aid assistance and outreach for the purpose of financing childcare and organizational membership expenses using Salesforce CRM software.
  • Advocated with Program Director and Executive Director on resolving issues regarding development with teachers, parents, and peers to run effective programs for the branch
  • Developed curricula for teachers for weekly advisory lessons around personal and physical development of students
  • Created formal staff meeting agendas as needed to address staff issues, effectively direct, supervise and evaluate job performance of all counselors/aides in your program

Confidential, Washington, DC

Social Justice Programs Advocate

Responsibilities:
  • Created social justice programs that included Racial Justice, Violence Against Women Awareness and Prevention, Youth Development and Advocacy
  • Assisted development for programs such as Fighting Back which instilled Anti-Sex Trafficking initiatives into the community
  • Led Empowergirlz higher education presentation programs
  • Opened the door for spokespersons to meet with selected policy-makers, and leaders in business, labor and grassroots organizations
  • Gained experience in community engagement and advocacy for justice
  • Nurtured participants and members’ passion for social justice and help develop their appreciation for the YWCA’s role in seeking social justice

Confidential, Washington, DC

Educational Programs Assistant

Responsibilities:
  • Instructed groups of students from ages 9-12 in 23 DC Public Schools
  • Assisted staff with implementing various programs at museums, memorials, and other various educational based locations
  • Supported by implementing and modifying lesson plans
  • Coordinated with staff to prepare materials and sites for public programs
  • Graded papers and provided miscellaneous in-office administrative and logistical support

Confidential

Office Assistant

Responsibilities:
  • Counseled young women in development of independent living, jobs, and other transferable skills
  • Documented, regulated and assisted mothers with proper etiquette of childcare, the activities and interactions of the young women and their children
  • Shadowed home visits, debriefed with social worker and provided family assessments
  • Completed home planning and created parent, child activities
  • Researched material for Indiana Confidential in Putnam, Boone and Owen counties

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