SUMMARY:

• Member of core team who lead in the development, testing, and implementation of a new billing system; successfully deployed the new system within plan and budget.
• Oversee revenue operations including billing, remittance, payment processing/collections, credits, chargebacks, and churn.

TECHNICAL SKILLS:

• Microsoft Great Plains, FRX, Kwiktag (AP workflow software), Microsoft Excel, Microsoft PowerPoint, Google Docs, Salesforce.com, Oracle, QuickBooks
• Monthly Closings, Process Improvement, Problem Solving, Data Analytics, Merger and Acquisitions,
• System Implementations, Banking & Bank Reconciliation, Balance Sheet and Income Statement Reconciliations, Accounts Payable & Receiveable, General Ledger Journal Entries, Staff Training & Supervision

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

REVENUE SUPERVISOR

Responsibilities:

• Member of core team who lead in the development, testing, and implementation of a new billing system; successfully deployed the new system within plan and budget.
• Oversee revenue operations including billing, remittance, payment processing/collections, credits, chargebacks, and churn.
• Network with key contacts outside of own area of expertise to identify areas for increased efficiencies and productivity, resulting in lower costs, increased revenues, and a better customer experience.
• Lead the work on complex issues where analysis of situations or data requires an in - depth evaluation of various factors; Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Perform account reconciliations and general ledger entries; Perform flux analysis .
• Perform cash flow analysis and revenue forecasting.

STAFF ACCOUNTANT

Responsibilities:

• Responsible for processing of Accounts Payable and communicating with vendors and business leaders to achieve accurate and timely invoicing and payment.
• Manage Accounts Receivable for 20,000+ accounts; make general ledger journal entries; balance A/R against merchant deposits; review of A/R processes to ensure accuracy and efficiency.
• Responsible for the preparation of General Ledger journal entries in a timely manner for month-end closing.
• Responsible for preparation and reconciliation of balance sheet and income statement accounts.
• Responsible for reconciliation of monthly bank statements.
• Heavily involved in conversion from in-house billing system to new billing system, Zuora; led team of 6 in testing; communicated effectively with project manager.
• Prepare revenue forecast reports and complete daily review of billings against plan.
• Prepare and submit monthly financial statements to lending institution.
• Assist in transferring of accounting data and procedures from one company to another due to acquisition.
• Manage customer accounts whom participate in the USAC Schools and Libraries E-Rate program.
• Diplomatically resolve customer complaints and billing matters in a respectful and efficient manner.
• Review and maintain internal processes and procedures to ensure accuracy and efficiency.

Customer Service Representative

Responsibilities:

• Diplomatically resolve customer complaints and billing matters in a respectful and efficient manner
• Review and maintain internal processes and procedures for accuracy and efficiency

Accounting clerk/finance assistant

Responsibilities:

• Responsible for processing all customer finance contracts; receipting money; costing out of after-market products; verifying that all documents are completed to full accuracy.
• Preparation of weekly and monthly reports regarding new and used car inventory, accounts payables, and accounts receivables.
• Responsible for preparation and reconciliation of balance sheet and income statement accounts.
• Responsible for reconciliation of monthly bank statements.