Sr Manager RESUME NJ - Hire IT People

SUMMARY

Results oriented Executive with demonstrated ability to meet or exceed business goals. Multiple years of senior management, change management, PMO, off shore and onsite project management, increasing technology development and integration and process re-engineering successes. PMP, PMI-ACP, Six Sigma Black Belt & ITIL certified, MBA graduate with highest academic honors. Teaching PMP Certification classes at local non-profit organization. Recognized by the Dallas Business Journal as among the people who will make a mark in the way business is done in Dallas/Fort Worth. (MBA All Star 2004).

CORE COMPETENCIES / STRENGTHS

Senior/Executive Management (7 years)
Technology Architect (6 years)
Strategic Planning /ROI Oriented (6 years)
Project/Program Mgmt (including offshore) (10 years)
Process Re-engineering / Facilitation (3 years)
Change Management/PMO (5 years)

EXPERIENCE

Confidential,McKinney, TX
Blockbuster is a leading global provider of in-home movie and game entertainment with presence throughout the Americas, Europe, Asia and Australia.
PMO Sr. Manager – Confidential, 2011 - Present

Creating a PMO from scratch.
Managing 10 Project Managers and BAs.
Managing IT CapEx Budget (15+ million dollars)
Establishing Project Lifecycle processes including IT Governance
Introducing Agile Scrum methodologies.
Leading the turnaround portfolio to get Blockbuster regain its lead in the market.
Project Portfolio includes Blockbuster Website projects, Digital projects with TV and mobile devices, POS projects etc.

Confidential,Dallas, TX:
Monitronics International is one of the largest, fastest growing alarm monitoring companies in the United States.
IT Director - Change Management – Confidential,Dallas, TX 2007 – 2011
Led the Change Management and Software development units of the IT department. The development unit consisted of 8 to 10 employees and more than 10 contractors. Apart from resource management, responsibilities include managing more than $2 million of budget, running PMO, offshore and onsite project management, vendor management, process re-engineering, developing software system strategy, as well as assisting with product selections.

Managing a budget of $2 Million, 8 to 10 direct reports, and more than 10 contractors.
Running PMO at Monitronics and working towards its maturity.
Managing Process re-engineering within IT department in order to align the department with project delivery best practices.
Project/Program Manager on multiple major projects including offshore program in Wuhan, China.
Implemented Agile (Scrum) application development methodology for offshore and onsite projects.
Managed 2 major customer growth projects that resulted in the company gaining 15% more customers during a single year.
Managed implementation of multiple applications including CRM application of SalesLogix, and several home grown web based applications.
Managing projects to convert legacy systems into newer technologies, both 3rd party and home grown.
Managing multiple vendors, including vendor selection and contract negotiations.

Confidential,(Property Tax Solutions) Dallas, TX:
CBIZ is a top-ten national accounting firm focused on business process outsourcing.
Business Systems Director Confidential,Dallas, TX 2004 – 2007
Led the IT Department and Document Management team at the Property Tax Solutions Business unit of CBIZ. Responsibilities included Process Re-engineering, Change Management, Systems Strategy and Infrastructure improvement as well as operational document scanning functions for two distinct lines of business. Achieved SOX and SAS70 compliances.

Managed a budget of $0.75 Million, 10 direct reports, coordinated 20 Corporate IT and business resources.
Project Manager for IT portion of a major turnaround project (STI: Strategic Transformation Initiative)
Implemented basic IT Governance and Resource Capacity Model.
Implemented Project Lifecycle and Software Development Lifecycle (SDLC)
Reengineered the IT infrastructure, Systems and Processes.
Successfully upgraded the three most important proprietary and purchased software applications and brought them in compliance with SOX. These applications were implemented in a Citrix environment.
Designed data conversion interfaces to transfer data from home grown applications to a 3rd party application. (10 Gig of data was transferred between the applications).
Implemented a near paperless imaging solution and a Web Portal customer interface at the National Practice.
33% reduction in staffing costs.
Maintaining department statistics on work volume, productivity and accuracy for use in long-range planning and budgeting
In collaboration with CBIZ corporate IT, negotiate with vendors for purchases, prepare RFPs for on going services making final decisions on competing proposals

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