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Bpm Consultant Resume

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Career Summary

Eight Plus years of professional experience in architecting, designing, developing and implementing state-of-the-art software solutions.

Good experience in Concentration on building JAVA/J2EE, Business Process Management (BPM) and Enterprise Content Management (ECM) business solutions from the business need and solutions aspect, in contrast to the product line and well experienced in managing end-to-end project life cycle.

Domain expertise using Java and Business Process Improvement across a broad base of Banking & Financial Services, Government, Telecom, Supply Chain Management, Health Care and Insurance organizations.

Strong Business Process Management skills and experience including Process Mapping & Modeling, Process Visualization, Business Process Analysis, Business Process Frameworks & Methods, Business Rules, and Business Process Standards such as BPMN, BPEL, BPDM, XPDL

Proven ability in gathering requirements from the client and translating the business details into technical docs. Design and Development of end-to-end s automated Business Process/workflow solutions using BPM and ECM tools.

Worked extensively in BPM tools like Lombardi Teamworks & Corticon Rule Engine. Having good knowledge on other BPM tools like G360 Case manager, Appian Enterprise version 5.6 & PEGA PRPC.

Well acquainted with the OOA & OOD Principals. I can contribute significantly to building J2EE Applications employing Web Services and Designed and developed reusable components following architectural and design patterns, styles and idioms.

Concentration on building JAVA/J2EE, ECM and BPM business solutions from the business need and solutions aspect, in contrast to the product line.

As a Business Process Management (BPM) Consultant, Lombardi Developer and Solution consultant working on Teamworks 5.5, 6.x and 7.x platforms.

Excellent communication, interpersonal, time management skills, efficient team player, readily adapt to new technologies and environments. Ability to work well in a team or individual.

Strengths

BPM Consultant, Responsible for the development and implementation of the platforms like java/J2EE, BPM, ECM,SOA architecture and web services.

Recommend and promote new technologies and best practices to enable us to better support our customers and tools and utilities for design, development, testing and management of web-based applications.

Excellent managerial, troubleshooting and problem solving skills. Played key roles in managing and developing enterprise-wide JAVA/J2EE, ECM/BPM implementations as BPM Consultant for Fortune 500 clients in a spectrum of sectors.

Professional Certifications

  • IBM FileNet Certified: Business Process Manager (4.0/2A)
  • IBM FileNet Certified Professional: Content Manager Developer (4.0/2A)
  • IBM FileNet Certified Professional: Email Manager` Developer (4.0/2A)
  • IBM FileNet Certified Professional: Records Manager` Developer (4.0/2A)
  • IBM FileNet Certified Professional: Forms Manager` Developer (4.0/2A)

COMPUTER SKILLS

Development Tools and Platforms: Java 2.0/J2EE, Servlets, JSP, EJB,XML, STRUTS, AJAX Framework),, Web Services, Spring, hibernate,WebSphere, BEA WebLogic, Tomcat, JBOSS, Apache, Spring 2.0, Visual Studio, Visio, Microsoft Project, SourceSafe, TOAD, VMWare, WSAD, Eclipse ,VSS, UML, Rational ClearCase, Rational Robot, DBMS, OOAD, Oracle and DB2.

ECM/BPM/Workflow/Imaging: FileNet P8 Content Manager, Business Process Manager (BPM), Records Manager, Image Manager and HPII, Business Process Framework (BPF), E-mail Manager, Content Federation Services, Content Services, IDM Web Services, , Global 360 Case Manager, Appian Enterprise Edition , Corticon , Lombardi Teamworks 6.2.x& 7.

Education: Bachelors in Computer Science Engineering (CSE)

TRAINGING

  • Unified modeling language Training Course – 2004
  • UML & Rational Rose Training Course – 2005
  • Team Work Lombardi Training Course – June, 2008

EXPERIENCE

Confidential, (E&Y), DC | (Feb’9 – Till Date) 
Confidential is life insurance which provides coverage at a fixed rate of payments for a limited period of time, the relevant term. After that period expires coverage at the previous rate of premiums is no longer guaranteed and the client must either forgo coverage or potentially obtain further coverage with different payments and/or conditions. If the insured dies during the term, the death benefit will be paid to the beneficiary. Term insurance is often the most inexpensive way to purchase a substantial death benefit on a coverage amount per premium dollar basis.
As a BPM consultant responsible, and need to interacting with the Workflow Development team on this large size BPM implementation at Term Life Insurance and Design of workflow as per business requirements using Lombardi Teamworks.

  • I was implemented complete End to End automation of new Business Process. Automation, integration and optimization of Term Life Policy” Business Process.
  • Done the Simulation rule analysis for t he each process “Ex: underwriter Approval and rejection” Process. Analysis report shows the data about the particular process instance.
  • Implemented rule services on Product and Plan details created complex and powerful rules with conditions based on business rules.
  • Developed and designed Lombardi services for carrying out work flow of Term Life Policy and Underwriter.
  • User interface is designed for Policy creation, Search Quote/Policy, Product , Plan Details ,beneficiary information ,ClientDetails, Quote Level PremiumScreen’s using the Coaches. Done the customization and change the look and feel of the application.
  • Created the BPD nested processes and dynamic sub processes for Agent Policy level process. Integrated with Email services and reused the components across Enterprise.
  • I Used message events, Timer events, UCA’s in the application. Develop generalized email services for sending reminders about SLAs to the policy holders.
  • Developed reusable components in Lombardi which is used across BPM Applications.
  • Imaging and document management and BPM implementation. Using Portal and coaches provide native support for document attachments, and can include links to external ECM applications
  • Scanned Policy/ Quote documents process execution and linkage can be captured in event-based. Using Teamwork we can monitor and correlate those events to instantiate new processes.
  • Implemented Real-Time Performance Metrics for Product and Plan details, Customer details, policy wise details, Quote level details, family history etc.,At any time, managers can view real-time process performance reports in Scoreboard portal.
  • Build an auditable work task environment where absolute and precise KPI measurements are possible
  • Provided SOA based solution where different systems can interact through well defined interfaces.
  • Used modeling task routing rules, in Process creating activity flows using a palette of standard BPMN, services, activities and gateways, timer, message, and exception as well.
  • Enhance and troubleshoot multiple BPD\'s for Term Life Policy existing components and new modules in Websphere clustered environment.

Environment: 
Software: Lombardi Teamwork s v6.2, Sql Server 2005 SP2,J2EE / Java 1.5 application. 
Application servers: IBM WebSphere 6.1.0.9; 
Blueprint is a hosted Software-as-a-Service (SaaS) platform

Confidential CA| (June’08 – Feb’09)

The Budget Request process is composed of six steps in the following sequential order: Creation, Study Team Review, ASL Approval, Conduct, Reconciliation, and Close Out. To accomplish the Budget Request steps, an electronic Workspace will be developed to provide personnel involved in Budget Request management with a vehicle for creating, monitoring, reporting on and conducting what-if analysis on Budget Requests.

Budget Request involves the creation of 3 budget request types associated with a Protocol Study. These 3 budget requests types are 1) a Study Startup, 2) a Full CTB that has its contract and outsourcing data loaded manually, and 3) a Full CTB that has had its contract and outsourcing data modeled and electronically loaded from the Cognos database.

As a BPM consultant, Analysis of the specifications provided by the clients, Developing Process/Service level Implementation using Lombardi Teamwork’s Tool.

  • Design and Development of end-to-end s automated Workflow on this large size Business Process implementation at CTB ‘s Budget Request process.
  • This involved Logical and Physical Architecture Design, Functional Requirement Design, Extraction and Loading Strategy, Load Testing Strategy, Designing Unit Test Plan Format.
  • I have also worked extensively on customizations in Coaches. This involved changing the entire look and feel of coaches by applying the CSS provided.
  • Interacting with customer and collecting requirements (including study of existing System). Co-ordination with offshore/Onsite accessibility team for development and implementation.
  • Designed Informatica Workflows and other forms of metadata mappings and sessions and documented it for passing it on to the Informatica Team for development
  • Interacting with customer and collecting requirements. Including study of existing System.
  • Simulate the Processes with the help of collected data from each department and Implemented process flows, services, business logic, and UIs
  • I was involved in implementing the Provider Registration/Creation and Standards modules in the CTB project. I worked on multiple masters (services) in the Provider Registration Process.
  • I have worked on almost all the BPDs and Services in the creation and Standards Module. While working on these I took care to meet the Lombardi recommendations like utilizing the concept of EPVs for the business logic parameters.
  • I was involved in implementing the ASL modules of CTB at Pfizer. I worked on multiple masters (services) in the ASL and restructuring and was also involved in the enhancements and maintenance related operations which includes multiple BPDs and Services.
  • I extensively worked on customizations in Coaches. This involved changing the entire look and feel of coaches by applying the CSS provided.
  • I have worked on graceful handling of exceptions at the BPD level. This also involves localization of error messages, which helps in identifying the exact cause of the exception.
  • I have worked on generating search results as CSV files based on client requirements. This was done by using JavaScript functions.
  • Implemented the Java Program interfacing with Oracle to extract and present the data in XLS format.
  • I designed the user interface of Budget Request process using Portal and Coaches and customized the application as per the client request.
  • Established a standard platform for the automation and Models organization and task routing for Budget Request process.
  • Developed the SLAs, and scoreboards and Optimized reports for Budget Request process prepared simulation report.
  • Responsible for installation and configuration of application servers, databases and enterprise systems.

Environment: 
Software: Lombardi Teamworks V5.5/6.x, Oracle 9 / Java 1.4, Informatica 
Teamworks’ design-time graphical modeling tools run within an Eclipse 3.2 environment.

Confidential, TX |(April’07–June’08)

Confidential New Business processes spans a number of manual activities that are performed by individuals in various departments, involving multiple processes around document management and collaboration.

As a BPM consultant, responsible for defining project scope and timelines after analysis of the specifications provided by the clients.

  • NPI process application is a portal based application that facilitates several health care products based services at one place. Health Market’s NPI process currently involves a number of manual activities that are performed by individuals in various departments, involving multiple processes that require document management, collaboration and coordination. The objective is to implement a new document-centric collaborative workflow solution that automates the NPI process and thereby making the product implementation process easier, quicker and efficient.
  • I was implemented complete automation of new Business Process for New Product Implementation.
  • Created the BPD nested processes and dynamic sub processes forNew Product.
  • Simulate the Processes with the help of collected data from each department and Implemented process flows, services, and business logic for the entire application.
  • Integrated with web services. Provided SOA based solution where different systems can interact through well defined interfaces.
  • I Used message events, Timer events, integration. Develop generalized email services for sending reminders about SLAs to the differ departments regarding the Product Status.
  • Build an auditable work task environment where absolute and precise KPI measurements are possible.
  • This is a BPM based application which is developed using Lombardi Teamwork 5.5/6.2 Technology.
  • This application implemented using web based screens called coaches developed in Teamwork authoring environment.
  • These screens interact with product rating engine using web service connectors. Data between coaches and rating engine is exchanged as XML entity and parsed using XSLT/XPATH techniques.
  • Good Experience in Oracle Pl/SQL.
  • Prepared Technical and Detail Design Document of the Project Coding and testing of the Document.

Environment: 
Software: Lombardi Teamworks V5.5, Oracle 9 / Java 1.4 ,Weblogic

Confidential| (April’06 – March’07)

Developed a custom search search funcationalty using FileNet P8 3.5 and XML using J2EE,BPM environment. The application was designed and deployed for public establishment which enjoys legal, administrative and financial independence offices. The Search functionality is developed using the FileNet and it is a review of the iReach system. Project accomplishments and responsibilities included installation, administration and configurations of the environments, interacting and coordinating and upgrades with clients, release management and supporting the application development team. 
Environment: 
Software:IBM FileNet P8 3.5, Oracle 8 / Java 1.4,Weblogic

Confidential– Life (Weblogic & Websphere Portal) | (Aug’05 – April’06)

SBI :Took responsibility for development of CMS (Complaint Management System) for SBI. Complaint Management System shall enable the organization to register, track, and resolve all the complaints in a single system. Developed using WebLogic integration features such as Business Process Management, Data Transformation Format, and Integration Controls were heavily used to accomplish the task by using BEA Weblogic 8.1 Portal & Integration Server

NYSE :As a Consultant managing NYSE Notices application is content & Portal management system, which is used author / acquires information and publishes various notices in PDF format to the end user web site. End user logs on to the Portal application and view the notices. To improvise the system stability, usability and ease of maintenance, current system is being re-architected. A responsibility includes Environment setup (framework with design pattern). Customize WebSphere Portal themes and skins. Build the custom port lets surfacing web services and RDBMS. Detail Design Document for the Portal system.
Environment: 
Software:IBM WebSphere Portal and BEA Weblogic 8.1 Portal & Integration Server
,BPM, Oracle 8 / Java 1.4

Confidential, NA | July’03 –Aug’05

Worked with Citi Bank, NA around two years period. As a developer for Java/J2EE Responsible for all phases of software life cycle like design, implementation, coding, testing.

Confidential NA, Maintain the Non-Resident Indian (NRI) Account details. Developer was entrusted with the responsibility of enhancement and maintenance of FIS Module. Development of SLS Module. As a developer I was responsible for front-end implementation using HTML forms & JSP(s) - Front End Data Validation using Java Script, Back-end implantations in Oracle with PL/SQL and integration of front end and back end using Java. Designed and developed various reports that would help the bank in tracking data entered into the system.

Worked for Confidential, WEB CQWEB CQ (Web Customer Query) is an application developed for City Bank to support its banking transactions. Development of Screen Prototype for the whole project, Preparation of Low Level Design documents for different modules, Development of the Graphical User interface and Solely involved in giving support of FUNCTONS & AQ module.

Worked for Citi financial Mortgage Company Inc, Dallas Multiple Enhancements- BEAR project. As a team member involved in development of the closing review system module and Coding Using JSP, EJB & Java.

Environment: 
Software: JAVA/J2EE, Weblogic 8.1, Oracle 8 / Java 1.4

Confidential| Sept’02 – June’03

Around two years worked at Trilogy technology. My core responsibility includes design, Coding and implementation of software applications by using java /J2EE technology.

Network Planning Cell , ConfidentialL : Designed and developed an application for BSNL using java. This application will create and store various types of communication systems with their full complement having different type of architecture and issues.

Sales Order Maintenance for Confidential: Around ten month’s period worked for development of Sales order maintenance. This project will maintain the all sales units and its supply of the products to their branch offices. Maintain the different types of accounting details. Branch wise individually maintenance of sales and other daily activities of the system.

Environment: 
Software: JAVA/J2EE,Tomcat, Weblogic 8.1, Oracle 8 / Java 1.4

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