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Customer Service Manager Resume

East Peoria, IL



Team Lead,12/13/10 - 5/31/11 East Peoria IL
Performs complex administrative duties including but not limited to spread sheet analysis, grief resolution, report generation and analysis, composition of letters, auditing, reconciliation, and special projects assigned by management. To assist the Supervisor/Foreman in coordinating workflow, promoting cooperative team relationships, establishing daily priorities, etc., and performing various warehousing functions at a CLS warehouse/distribution facility.

Recruiter in Charge, US Navy
11/12/06 - 12/13/10 Peoria, IL
Assist commands in organizing and implementing an aggressive enlisted career information program; evaluates enlisted career information program within own command and/or subordinate commands as applicable; supervises and coordinates interviewing and counseling efforts; counsels individuals and gives presentations to civic groups, naval personnel and their family members on the advantages of career opportunities and professional development in the Navy; establishes and maintains liaison with local media; serves as Transition Assistance Program Managers; provide counseling on veteran benefits and relocation programs.

Customer Service Manager,
7/05 - 11/06 Macomb, IL
Outside sales position is responsible for selling a variety of frozen food to new and
existing customers throughout an assigned route sales delivery area. Manage Route by
building new customers while continuing to keep the productivity and time

Equipment Operator, US Navy
11/16/1996 - 12/13/2010
Perform tasks involving deployment and operation of automotive, materials handling, weight lifting and construction equipment; direct and coordinate efforts of individuals and crews in execution of construction, earth -moving, road building, quarrying, asphalt batching and paving, concrete batch plant operations, concrete paving and transit mixer operation assignments; maintain records and reports on mobile and stationary equipment and organize and supervise automotive and construction equipment pools; maintain individual combat readiness and perform tasks required in combat and disaster preparedness or recovery operations


Ensure training of personnel to operate and maintain their equipment and related systems. This is the prime factor affecting the operational readiness and performance of the command. Significant importance to readiness are operator and maintenance personnel, in rate and Navy enlisted classification code (NEC) training, watch station
qualification, and maintaining watch station proficiency. administer training within the division by planning, developing, and coordinating the division training program to include general military training (GMT), individual watch station qualification, and operator and team proficiency in subsystems.

,5/11 - Pres.
07/08 - 08/10
Construction Technology
Bushnell, IL, 8/90 - 5/94
Diploma in General

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