Account Manager Resume

SUMMARY:

High - growth investment account manager with a proven ability to manage all aspects of investment operations. A strategic communicator that has consistently improved client retention rates by enhancing service quality and understanding of investment strategies.
Areas of Expertise include: Relationship Management, Risk Management, Market Analysis, Trading, Investment Products, Asset Management, Portfolio Management, Vendor Relations, Compliance.

TECHNICAL SKILLS:

MS Office
Netx360
Schwab
Fidelity
TD Ameritrade
Envestnet
Salesforce and other investment related systems.

PROFESSIONAL EXPERIENCE:

Confidential

Account Manager

Responsibilities:

Served as relationship manager and primary point of contact to a group of high net worth independent advisors for all investment management related topics including investment operations, portfolio management, business development, marketing, performance, fee structures, and general inquiries.
Introduced advisors to new products and services available on the investment platform.
On-boarded and trained current or new advisors on new platforms, products, and procedures within investment management services.
Explained the differences between our custodian services in order to ensure the advisor selects the best one for their client’s situation.
Initiated and performed conference calls with advisors, clients, and custodians regarding all facets of the investment management process.
Promoted throughout the organization in all departments of investment operations from trading, new accounts, transfers, and cash management.
Served as Team Lead managing multiple team members in the trading, transfers, and cash management departments.
Actively participated in the growth of team members to improve the client service experience and investment operations capabilities.
While employed at Loring Ward the firm’s assets under management grew from 4 Billion to over 13 Billion.
Maintained relationships with custodians and other vendors to facilitate best practices and pricing.
Managed and processed trades for equity, mutual fund, and fixed income requests through Pershing, Schwab, Fidelity and TD Ameritrade.
Primary member of team to create and implement new trading and investment operations platform.
Traded all daily deposits of cash, equities, mutual funds, and fixed income products for new and existing clients for book of $750M.
Provided trade support/reconciliation/confirmation/settlement and trade break resolution on trades with multiple custodians.
Interacted with advisors and some clients daily about the best way to trade individual accounts and over all trading strategy.
Implemented new initiatives and maintained best practices for trading operations and AML procedures.
Worked with compliance to maintain proper operational procedures, and implemented new processes as needed.
Processed quarterly portfolio rebalancing of client accounts through the trading system or manually for special situations.
Created portfolio models and proposed trade reports for advisors to achieve investment goals.
Gained the trust of new advisors by proactively establishing open channels of communication to thoroughly explain portfolio management processes and strategies.
Processed all general account maintenance activities and responded to all client inquiries.

Confidential

Equity/Fixed Income Trader

Responsibilities:

Designed investment strategies for equity, option, fixed income and mutual fund trades.
Gained valuable analysis and reporting experience preparing earnings estimates and entry/exit points for mid to large cap growth stocks.
Proactively recommended new investment opportunities after gleaning intelligence from road shows, industry and analyst presentations.

Confidential

Institutional Sales Trader

Responsibilities:

Capitalized on unique investment opportunities by monitoring trade history and current holdings to alert clients to potential trades.
Secured new client relationships through quarterly sales meetings and improved share through value with added services.
Efficiently managed booking and allocation of trades, processing step-ins/step-outs and reconciled trade breaks.

Confidential

Investment Operations

Responsibilities:

Recognized for the attention to detail provided when managing equities, bonds, mutual funds and when processing distribution, transfer and new account requests through multiple custodians.

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