Lead Trainer Resume

Objective:
Seeking a position that will allow me to utilize my management skills, quality assurance, training experience, customer service, problem solving and strong work ethic. I am adept at communicating effectively with customers and staff. I possess exceptional organization and planning skills. Core areas of strength:

Emphasis on Customer Relations
Conflict Resolution
Strong customer service skills
Multitasking and organization
Vendor Management
Front office/ Computer skills

Education:
Diploma 2008
Confidential - Florence, KY

Medical Assisting
Associate of Applied Science
Confidential - Florence, KY

Medical Assisting Skills:

Dosing Calculations
CLIA-Waived Testing
EKG
Pharmacology
OSHA
CPT Manual
Medication Administration
Patient Charting
ICD-9 Manual
Specimen Collection
Vital Signs
HCPCS
Phlebotomy
Equipment Sterilization
Medical Terminology
Medical Billing
Medical Scheduling
Medical Insurance
Patient Rapport
Injections
HIPAA

Professional Experience:

Lead Trainer/SIT(Supervisor in Training)
05/2012 - Present
Confidential Hebron, KY

Train new employees
Over see quality of products before shipment
Make sure workflow is steady

Technical Support Representative
03/2012 - 06/2012
Confidential Erlanger, KY

Troubleshoots customers equipment
Processed payments
Handles customer orders

General Merchandise Stocker
09/2011 - 01/2012
Confidential Florence, KY

Handle deliveries and replenishing shelves with merchandise
Assist customers with questions and purchases

Cashier
04/2010 - 10/2010
Confidential Florence, KY

Assisted customers with returns
Assisted customers at check out

Teaching Assistant
01/2008 - 09/2009
Confidential Florence, KY

Taught basic skills to students
Watched over children
Assisted children with art projects

References available upon request

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