Customer Service Resume
Dallas, TX
Objective
I want to obtain a customer service position with an organization that utilizes previous experience and skills to achieve business objectives and offers progressively responsible opportunities for employee development and advancement.
Skills
Capable of collecting delinquent accounts.
Ability to lead a team in what is needed to do.
Maintain good customer relation.
Data entry
Customer service
Experience
Confidential, collections
02/2008 to 03/2012
Primarily responsible for serving as a team lead taking outbound and inbound collection calls related to low risk accounts. While maintaining good customer relations with borrowers, conducts conversations with customers regarding resolution of delinquency and education of contractual terms and obligations, customer personal contact information and accurately documents customers' conversation into collection system.
Confidential, Customer service
03/2006 to 1/2008
I was dispatching tow service to customers that was in need of service. Taking inbound calls from customers in need service.
Confidential, Tech Support
06/2000 to 2/2006
I was setting up accounts for receivers, troubleshooting accounts customers and billing. I was also receiving inbound calls for customers that were in need of help with setting up there radio receivers.