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Agency Owner Resume

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PROFESSIONAL EXPERIENCE:

Confidential 

Agency owner

Responsibilities:

  • Provide weekly counseling services to children and adolescents
  • Interview new patients and their relatives to obtain complete psycho - social case histories
  • Assess each assigned patient to evaluate individual needs for recovery
  • Develop and implement individual therapeutic treatment plans
  • Participate in interdisciplinary staff meetings wif other professional staff members, doctors and counselors to discuss and evaluate developed treatment plans

Confidential 

District Sales Manager

Responsibilities:

  • Provide direct care and education to families (parents and adolescents) to seriously delinquent youths
  • Responsible for preparing client assessments reports and development of individualized recovery plans
  • Implement treatment planning, intervention implementation, and outcome review and strategy revision procedure using MST Analytic Process
  • Collaborate wif all relevant systems and key participants wifin each system to ensure their buy- in and cooperation

Confidential 

Bilingual Clinician

Responsibilities:

  • Provide weekly individual, group, and family counseling services for immigrant youth in a residential setting.
  • Conduct intake, admission, and diagnostic assessments wif clients, and document results according to program standards
  • Facilitate psycho-educational and therapeutic clinical groups
  • Provide clinical services wifin program, licensing, and funding source guidelines
  • Provide on-call support during mental health crises on alternate schedule wif other clinicians
  • Provided weekly, monthly, and quarterly documentation regarding clinical services, interventions, and treatment plans

Confidential 

Lead Clinician

Responsibilities:

  • Manage a team of 5 to 7 mental health clinicians providing services for immigrant youth while maintaining my own case load of clients and meeting work expectations of a regular clinician
  • Supervise clinical services, monitoring documentation and interventions, and coordinating services in a multidisciplinary team
  • Provide recommendations for treatment, coordinate treatment team meetings, and oversee culturally relevant treatment plans
  • Continually monitor the mental well-being of clients and arrange for appropriate services as needed
  • Timely completion of department monthly/quarterly reports, meetings, assignments, process improvement, and quality improvement initiatives as assigned by Program Director

Confidential

Intern

Responsibilities:

  • Provided individual, family, and group psychotherapy for at risk families
  • Provide clinical interventions in multicultural setting
  • Conduct clinical interventions to address trauma, domestic violence, and dysfunctional family dynamics

Confidential 

Allstate District Sales Manager

Responsibilities:

  • Twenty five years of experience in organizational leadership
  • Responsible for the management of 7 full time office employees and ensuring they met agency sales goals and growth objectives in accordance wif agency rewards
  • Maintained a customer base of over 2,500 insurance clients
  • Managed an annual premium of 3.5 million dollars in policy renewals
  • Directed office staff to reach top sale rewards and certificates for exceeding sales goals
  • Assisted and guided Agents and Exclusive Financial Specialist in building, retaining and managing a profitable Agency and/or Agencies.
  • Served as primary point of contact between Home Office and the local agency force wif over 35 exclusive agents.
  • Trained employees on new market products, software technologies, and sales trends
  • Offered support to human resources and provided TEMPeffective recommendations for hiring and employee retention

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