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Inside Sales Manager Resume

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Dallas, TX

SUMMARY:

  • Award - winning Sales Leader with experience driving sales results in the Information Technology and Services arenas.
  • Skilled relationship builder that has exceeded 100% of aggressive sales objectives for the last 4 years.
  • Recognized for the ability to penetrate difficult accounts.
  • Effective territory sales planning & account management skills that have resulted in successful market coverage and sustainable market share growth.
  • Strong ability to mentor junior sales professionals and impact overall team sales performance through delivery of sales and product knowledge expertise.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Inside Sales Manager

Responsibilities:

  • Inside Sales Leader, reporting into the Global VP of Market Development, responsible for people management, lead generation and sales across all emerging technology platforms including but not limited to: Legacy Modernization, Digital Asset Management, a variety of specified Analytics solutions, Mobility Services and Cloud Management
  • Managing relationships between existing Enterprise clients & potential new logo MM & Ent clients as the solutions sales arm of CTS - responsible for $3 million in YOY growth through pre-sales & post-sales activities and incubating sustainable business offerings for Confidential ’s long term growth, differentiation and scalability
  • Responsible for building a strong working relationship between Confidential ’s Staff Aug./Services & Sales organization
  • Responsible for selling SMAC (Social, Mobility, Analytics and Cloud) related SaaS offerings by adapting Confidential ’s global delivery model around existing offerings to serve new industries, including targeted areas of the Financial services & new geographies
  • Responsible for Hunting for net new business for the EBA through external outreach (cold calling, campaigns)
  • Evangelizing “Code Halos” social analytics theories through customer facing consultative engagements with Fortune 500 companies that fall into the Banking & Financial, Insurance, and Healthcare verticals
  • Leading “Transforming Customer Relationships” consultative engagements that help define existing and future strategy for client growth
  • Program Manager for Lead Generation Campaign Execution seeing almost instant results by increasing lead gen numbers by more than 50% in the first 2 months

Confidential, Dallas, TX

Social Collaboration

Responsibilities:

  • Oversaw $3.5M territory and held accountability for IT services sales to prospects with annual revenues of $500M.
  • Performed high volume lead generation and served as customer advocate throughout sales process.
  • Account management; Renewal and client retention - Overachieved Quota by consistently upselling at renewal
  • Partnered with Business Partners, Subject Matter Experts, Specialists and Technical Architects to identify and close business
  • Online marketing via Social Media, Email Marketing, and Web Analytics
  • Saas expert in areas of Asset Management, Storage, SmartCloud, Social, Analytics and E-mail Management

Confidential

Business Development Sales Representative

Responsibilities:

  • Developed strong C-level relationships focused on business value and enhanced business solutions
  • Specialist in areas Social & Analytical Software
  • Effectively managed matrix of various IBM resources including a team of sales representatives, business partners, and professional services representatives to best address customer initiatives and requirements
  • Successfully led and coordinated marketing campaigns, prospecting, local brand events and customer briefings
  • Oversaw $3.1M Territory

Confidential, Kansas City, MO

Tax Account Manager

Responsibilities:

  • Managed 8-person team of administrative support professionals
  • Taxpayer Account Management
  • Assisting Taxpayers maximize refund opportunities, utilizing tax credits in the most beneficial way
  • Helped implement and manage business processes to streamline workflow and reporting
  • Perform a full range of administrative and technical assistance to individuals and/or businesses primarily through telephone and/or face-to-face contact.
  • Negotiations to bring Tax accounts current
  • Manage over 5,000 external accounts over 90 days past due and in the process of outside collections.
  • Tax Account Preparation (Returns/Accounting)
  • Customer Compliance Management
  • Conducting detailed weekly reports to identify how many case closures have taken place
  • Convey complex data & reports to office Executives management
  • Created a descriptive calendar to provide time efficiency for clients and myself
  • Applied knowledge of business application of services and products and customer facing solutions

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