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Customer Service Resume

San Antonio, TX

Country of citizenship: United States of America
Veterans' Preference: No
Contact Current Employer: Yes

AVAILABILITY

Job Type:

Permanent
Intermittent
Student Career Experience

Work Schedule:

Full Time
Shift Work

Desired Work Environment:

Student
Mid-Career Professional
Revolving
Mission-Focused
Experienced Professionals
Requires Flexibilities
Part-Time
Alternative Work Schedule
Undergraduate
Graduate

DESIRED LOCATIONS

US-TX-San Antonio

WORK EXPERIENCE

Confidential
5/2009 06/2010
San Antonio, Texas US
Hours per week: 40
Customer Service Rep II

I answered phones and helped card members with their past due accounts I helped by giving them guidance and seeing what type of payment programs I can qualify them to get on. I collected on accounts that were a few days past due to being as far past due as of six months.

Confidential
5/2008 02/2010
San Antonio, Texas US
Hours per week: 20
Customer Service Rep II

I answer the phones; check out customers, I do returns, and credit card applications.
I have never been late for my job since I have started there.

Confidential
4/2005 - 5/2008
San Antonio, Texas US
Hours per week: 25
Customer Service/ Cashier

I answer the phones; check out customers, I do returns, and credit card applications.

EDUCATION

Major: Business Financing/ Accounting
Major: Business Financing
Minor: Accounting

LANGUAGES

English

Spoken: Advanced
Written: Advanced
Read: Advanced

ADDITIONAL INFORMATION

I have worked in customer service since I left high school. I can answer phones check out customers and solve customer problems. I can complete all of this and still give the customers there respect and kindness that they came for. I am very bright and I am willing to put the time and effort into getting to know my position as fast and accurate as possible. I have worked in a call center for a little over a year. I know my way around Microsoft Word and Power Point because I have to use it at school. My type rate is average but I can get it done in more than a reasonable time. I have a desire to be around people whether they are customers or coworkers. I have about two years left in college before I receive my degree in business financing.

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