Account Executive Resume Irving, TX - Hire IT People

SUMMARY:

Extensive account management experience.
Possesses strong team leadership, motivational, coaching and recruiting skills.
Technically astute with experience in talent seeking.
Maintains a consultative account management style and extensive.
Establish performance goals to meet efficiency levels, sales targets, and quality assurance standards.

CORE COMPETENCIES INCLUDE:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Account Executive

Provided solutions and administered Voice, Data and Internet services to mid-sized and large companies
Produced new sales revenue through cold calling, tele-marketing, lead groups, user group meetings
Worked for resolving dispute of all accounts
Entered all sales activities into company tracking system
Maintained a Rolling Attainment of 123% and top 3% of company average in sales
Attended networking business mixers and Chamber events to cultivate professional relationships
Worked remotely while maintaining strong communication with out of area management
Exceeded cold calling daily goal of 50-60 calls per day while tracking data in Salesforce

Confidential, Shreveport, LA

Digital Media Account Executive

Prepared and delivered sales presentations to new and existing customers to sell new advertising programs, and to protect and increase existing advertising
Obtained and studied information about clients' products, needs, problems, advertising history, and business practices to offer effective sales presentations and appropriate product assistance
Recommended appropriate sizes and formats for advertising, depending on medium being used
Gathered all relevant material for bid processes, and coordinate bidding and contract approval
Attended sales meetings and training seminars to gather information, promote products, expand network of contacts, and increase knowledge
Conducted digital media workshops and conferences for business owners and decision makers

Confidential, Torrance, CA

Call Center Supervisor

As team leader, motivated and supervised an inbound call center staff of 30
Developed a system to facilitate the recruitment process of over 200 candidates.
Conducted hundreds of interviews with responsibility for the placement of over 175 employees.
Ensured strict adherence to company policies and procedural guidelines
Monitored interaction between staff and callers to ensure quality assurance standards.

Confidential, Monroe, LA

Call Center Supervisor

Directed call center operations as a liaison between clients, supervisors, and call center employees
Administered performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action plans
Performed quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.
Conducted group training sessions on financial products and services
Developed sales techniques of each customer service representative to drive revenue growth
Coordinated the interviewing, hiring and training of over 200 customer service representatives