Cloud First, Account Manager Resume

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Cloud First, Account Manager

Responsibilities:

Management of sales and customer relationships in specific industries
Maintains company existing relationships with customers, current vendors, partners
Create long term relationships with portfolio assigned clients and additional business
Drive new business opportunities targeting fortune 2000 companies through network and direct calling
Identify and grow opportunity and collaborate with sales teams to ensure growth attainment

Confidential

Sales Account Executive

Responsibilities:

Managed entire end to end sales process with new prospects and customers on Google Maps API platform
Responsible for supporting Google Geospatial sales initiatives from inception to service delivery
Manage Google partner channel sales process from monthly forecasting, reporting, updates and highlights
Directly worked with marketing to provide monthly webinars, demonstrations and marketing material (YouTube)
Educate internal sales and service team on Geospatial best practices and practical application development
Lead the integration of legacy Cloud Trigger org to Confidential org for reporting and dashboards of G2Maps

Confidential

Director of Product Management

Responsibilities:

Responsible for technical and functional product roadmap of salesforce.com CRM AppExchange solution: G2Maps
Managed and trained team of 2 JavaScript developers and 2 configuration specialists on customer engagement
Worked directly with CTO and VP Sales on new customer requirements and product roadmap strategy
Responsible for coordinating cloud CRM technology upgrades with vendor partners to ensure seamless integration
Maintain product release cycles, product development and sales tools
Pipeline tracking, geo sales territories, accurate reporting and sales process improvements to executive team
Responsible for managing pre - sales engineering with configuration specialists
Developed, coordinated, executed and analyzed B2B (lead generation) and B2C (audience growth) email marketing
Provided consultative and strategic advice to external clients on best practices for reporting and analysis
Developed training materials and trained users on the use of G2Maps through online demos
Provided sales support through product marketing collateral, webinar videos, demos and training
Responsible for product development, sales updates, accurate sales reporting monthly to executive team

Confidential

Sales Account Director

Responsibilities:

Responsible for go-to-market launch of integrated Geo cloud product in the salesforce.com AppExchange: G2Maps
Lead entire sales cycle from prospect qualification, lead nurturing, requirements, proposal negotiations and close
Responsible for application demonstrations to new prospects and warm/cold leads
Worked directly with CTO and Lead Architect on prospect requirement gathering and solution architecture
Responsible for onboarding & training new Account Executives to support product sales team
Responsible for training installation/configuration team to ensure continuity from sale through install and renewal
Worked directly with President and CEO on sales process automation, account planning and strategies
Lead generation process documentation manual - cold calling and referrals

Confidential

Enterprise Business Representative

Responsibilities:

Responsible for lead generation and opportunity qualification for Account Executive team
Trained on cloud consulting services and deployments of multiple CRM solutions to prospects
Strategically calling Fortune 2000 C-Level executives
Responsible for cold calling quota of 60 calls/day and 15 qualified opportunities/month
100%+ quota obtained within the first 9-months of employment
Responsible for creating and distributing monthly newsletter
Administered integrated marketing automation application for distribution of email campaigns
Responsible for campaign setup and ROI metric administration in salesforce.com

Confidential

eBusiness Project Manager

Responsibilities:

Oversaw the new introduction of a BehrPro mobile application to be used by the Pro representatives so they could place orders for their selected contractors remotely
Responsible for training and brand new release of iPad application

Confidential

eCommerce Marketing & Production coordinator

Responsibilities:

Managed all product inventory to be hosted to the online catalog including categorizing and describing
Introduced the digital presence of marketing for our merchandise to an annual low 2-day turn around
Supported Director of eCommerce in increasing online annual sales by a company high of 15%