PROFESSIONAL EXPERIENCE:

Confidential , Tennessee

Patient Relations

Responsibilities:

• Act as intermediarie to hospital administrators on behalf of patients and their families; collect data about patient care problems and report it to the appropriate departments.
• Drafted routine memorandums, travel documents, letters, and other documents for coordinating and responding for the Director of Patient Relations.

Confidential , Washington, DC

Diplomatic Security Officer

Responsibilities:

• Provide security for the Secretary of State, dignitaries, diplomatic events, and personnel within the Department of State; analyzed alarms events and resolved investigate all unresolved incidents.
• Wrote memorandums, travel documents, letters, and other documents for coordinating and responding to department staff using Microsoft word.

Confidential , Virginia

Program Support Analyst

Responsibilities:

• Provide administrative and business support to the Director of The Assistant Secretary of Defense of Program Support (DASD - PS) for Logistics & Materiel Readiness and (L&MR); maintained Directors calendar, planned and scheduled meetings, and teleconferences.
• Scheduled internal and external meetings for the Director. Made travel arrangements, including transportation, lodging, and special request utilizing the government travel system (DTS) and communicated with travel agencies. Managed VTC for classified and unclassified meetings, scheduled conference room request and insured equipment was operational.
• Drafted routine memorandums, travel documents, letters, and other documents for coordinating and responding to Congressional and Department of Defense (DoD) staff using Microsoft Word.
• Responsible for identifying, assigning, coordinating, and tracking the responses of 120 congressional reports utilizing the Staff Action Control and Coordination Portal (SACC-P) and Congressional Hearings And Reporting Requirements Tracking System (CHARRTS) to perform and maintain all data entry in the Department of Defense database for the Under Secretary of Defense Acquisition, Technology, & Logistics (AT&L) in the office of the Deputy Assistant Secretary of Defense-Program Support (DASD-PS).
• Dispatched all outgoing correspondence and assigned senior analyst congressional classified and unclassified request from Congress. Analyzed written and oral inquiries and responses utilizing fact findings an d techniques when needed to assist senior analyst with response to congressional inquiries.

Confidential

Public Health Advisor

Responsibilities:

• Served as a public health educator to educate on the prevention and curing diseases to 920 people in the community.

Confidential

Operations S-3 Manager

Responsibilities:

• Responsible for the health and welfare of 220 personnel overall performance of work efforts as acting First Sergeant (Personnel Manager) responding to request by researching and interacting with various staff members. Managed day-today- office schedule and plans for an Administrative and Human Resources office in support of 220 employees in a category one support for the Company. Performed management and program support work regarding administrative and human resources functions including office planning, automated systems, information security, evaluation of administrative and personnel programs, personnel actions, correspondence preparation and control, and file management. Administered the Companies recruiting, personnel security, Defense Travel System (DTS), and government travel credit card programs.
• Wrote memorandums, travel documents and letters for the Director of the Battalion to ensure daily functions were conducted. Coordinated the Director’s Calendar and scheduled internal and external meetings. Made travel arrangements, including transportation, lodging, special request utilizing the government travel system DTS and communicated with travel agencies.
• Revamped existing recruitment program reducing processing time by 11% and increasing agency strength from 72% to over 100%; 3 years ahead of schedule. Evaluated candidates, scheduled interviews, coordinated security clearance investigations, and tracked progress through a 12 month nomination selection, clearance, and reassignment process. Developed schedules devising own approaches to meet requirements and react to unanticipated changes. Identified, analyzed, and recommended solutions to complex administrative functions and work process.

Confidential

Transportation Manager

Responsibilities:

• Responsible for managing 121 joint military personnel consisting of the Army, Air Force, Marine, Navy, and Coast Guard, ensured the health and welfare of the joint personnel were maintained. Trained, counseled and reviewed 77 joint personnel evaluations. Provided general administrative support to the Transportation Director and adhoc support.
• Prepared electronic numerical tracking mechanism for all 154 vehicles, and forecast the need for information and systematically prepared materials so that it was immediately available for dissemination throughout the Inaugural Committee.
• Provided emergency action communication services to the residential Communication Officer and served as the assistant operator for over $80,000 worth of VTC, satellite and secure telephone equipment.

Confidential

Supervisory Transportation Dispatcher

Responsibilities:

• Principle assistant to the transportation detachment chief in managing and leading a transportation organization that directly supports the President of the United States and the White House. Supervised a command dispatch center that provided operational control and government of 35 vehicles in support of 7,000 ground transportation missions annually.
• Provided operational supervision and dispatch of 21 personnel that provided Presidential transportation and logistical services worldwide.
• Organized and directed the dispatch and control of motor vehicles to over 60 daily commitments in the District of Washington and surrounding areas. Planned and coordinated the movement over 5,000 tons of cargo and 21,000 dignitaries in support of the White House operations.
• Adhered to and commanded compliance with applicable laws regarding the Federal Motor Carrier Safety regulations.