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Sr. Director Resume

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SUMMARY:

  • Strategic and hands - on executive, highly skilled in creating and executing blueprints for business growth. Consistent career record of achieving profitability, cost control, and operational improvement in highly challenging environments. Extensive multilingual and multicultural international experience. Proactive and nimble in fast-paced, rapidly changing environments.
  • Demonstrated proficiency in all areas of executive sales leadership—vision through strategies, tactical plans, and communication protocols. Proven ability to build and train multicultural to create integrity-based, customer-focused, solution-selling culture. Mediator for 60 participants in role-playing sessions emphasizing executive-level thinking and relationship building. Created and implemented company-wide train the trainer program.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Director

Responsibilities:

  • ver 17,000 employees worldwide, specializing in Application Testing, POS testing, ADM, IMS, Cloud and Mobility as core capabilities of the organization focusing on BFS, Insurance, Retail, Logistics, Telecom verticals.
  • Focused on bringing in New Logos to the organization maintaining customers with quality deliverables, and exceeding expectations with value-adds forms core job functions.

Confidential

Head of South

Responsibilities:

  • Acquired new business from clients in the Banking, Mortgage, Share Broking and Portfolio management industries. Bundled products, including anti-money laundering, security and insurance claims processing, digital capture of data through OCR/ICR software, as solutions with cost and quality advantage to clients.
  • Developed an Infrastructure deal on Level1 and Level 2 monitoring of networking for a large Bank and closed the deal for support from offshore.
  • Built a large base of new fortune 100 clients in the BPO area of transaction processing and e-governance, digitization of paper documents and data migration, data mining; acquired three new clients in the technology services and ADM space with onsite/offshore project model, consulting in Oracle, SAP and Hyperion in a span of 10 months with multiple year maintenance contracts in place.
  • Developed and implemented sales training for teams of 30 sales professionals to engage clients, develop and maintain strong relationships, and refine value-added, consultative sales techniques.
  • Increased regional revenue by 45% over prior year.
  • Signed the Company’s first BI /Dash Board project in North America with OBIEE Finance/Asset Management Organization ($5 million).
  • Signed the Company’s first POC in the Testing Space in South Region leading to multiple year contract.
  • Signed the first deal for Infrastructure services as POC with a large Oil Refining Organization.

Confidential, Atlanta

Vice President

Responsibilities:

  • Planned and executed GE Global Infrastructure, with full P&L responsibility of GE Global Delivery Center. Utilized the onsite/offshore model to create a mature, repeatable structured processes adhering to GE quality standards for projects from selling to delivery.
  • Managed and trained the onsite/offshore teams consisting of Business Development, Solution Consulting, and Delivery professionals.
  • Signed the first ERP project for Polaris in GE Europe in BaaN
  • Signed the first POC project for Polaris with GE Nuclear in the Testing Space.
  • Signed the first ERP solution deal for Infrastructure with GE Aviation
  • Negotiated and signed the collaborative Sabrix outsourcing with GE Infra.
  • Signed and Established the Auto Testing Script development for GE Water

Confidential

Regional Manager

Responsibilities:

  • Managed a team of Business Relationship and Development Managers with over 600 onsite consultants. Made significant contributions to the regional growth. Developed and conducted ongoing training in consultative sales techniques; effective presentation; time management; customer service; negotiation; and organizational skills. Promoted the domain knowledge of the Retail, BFSI, Manufacturing and Alliances of the company to establish a base for business expansion in the South.
  • Performed the role of leading accounts (over $5 million) prior to bringing in resident managers designated as single points of contact. Trained resident managers in all areas of client relationship and account management.
  • Assumed ownership and totally involved in the Infrastructure RFPs from fortune retail customers in the region and was responsible to make it to the final 2.
  • Assumed ownership from start to finish in working with Fortune 100 organizations to increase accounts to critical mass. Key role in all major presentations to the fortune 100 clients where senior and key customer executives are involved. Leader in RFID POC initiatives of prospects for Virtual Store concept.
  • New Business contribution year on year for the region was over 30%.
  • Negotiated and signed the region’s first large multiple year contract of $22million.
  • Signed the first R&D project with BNSF Railway, involving complicated algorithm for preventive track maintenance which comprises of various Functional and test script development.
  • Signed six fortune 100 clients in Texas and Arkansas for upgrade, global roll out, infrastructure and testing.
  • Signed a multi-year contract for application maintenance with a transportation client.
  • Opened a multi-year project with American Airlines and paved the way to transportation vertical.

Confidential

Vice President

Responsibilities:

  • Oversaw regional P&L; established an average 40% revenue increase over prior years.
  • Negotiated and signed a contract with World Bank for Oracle-based services.
  • Signed the first CRM-based support contract on the East Coast using Vantive solution.
  • Negotiated and signed Texas’ first application support contract for a major home security client.

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