IT Manager Resume Orlando , FL - Hire IT People

PROFESSIONAL EXPERIENCE:

IT Manager Confidential,Orlando , FL
February 2011 Present

Technical Duties

Setup and maintain switch and Routing network OSPF
Deployed new cisco 4510r access switches, configure for redundancy.
Maintain, monitor and diagnose cisco 6513and 4510r core and access layer switches.
Troubleshoot and replace failed hardware.
Implement and maintain firewall, DMZ and access lists.
Administrate and maintain DELL SAN/ VMware 5.
Apply security to network infrastructure.
Responsible for Windows 2003/2008 servers on VMWare.
Fully responsible for Microsoft Active Directory and email access control and configuration.
Maintain non Virtualized Dell Servers.
I maintain physical and Network security control.
Knowledgeable of cisco Access Points and setup.
Maintain server backup VERITAS Backup Exec.
Support multiple .net applications
Create documentation utilizing Visio and other office products
Maintain Ironport web and email filters.
Setup and administer Backup Exec.
Troubleshoot issues with Opera and Micros systems.

Project Management

Computer/LAN Specialist Confidential,Kissimmee, FL
November 2008 February 2011

Primary consultant on behalf of City of Kissimmee

Responsible for Service Level Agreement fulfillment with TOHO Water Authority..
Network Infrastructure deployment- Cisco ASA, EMC SAN. Fiber Switches, Cisco Switches, Firewall,
TCP-IP, DNS, Cisco 6509 Core Router.
Voice over IP- Transition City of Kissimmee VOIP to TOHO VOIP system.
Microsoft Windows Administrator.
Provide network monitoring with Solarwinds

New Administration Building:

Financial /Budget:

Financial Package to include deployment and troubleshooting Microsoft Great Plain, Forecaster, Budget, Documentation Management, and setup Paypal for integration with Financial CSM, Business Portal. This process included the installation and configuration of system tables and SQL.

Call Center

Assisted in the deployment of TOHO Call Center and created documentation for on boarding of IT Staff.
Activated Dashboard on desktop.
Installed Presence and Cisco Agency.

Systems Analyst Confidential,Orlando, FL
July 2007 July 2008

Project Management

Maintained Linux Servers and Windows Servers remotely for maximum network uptime.
Built and maintained strong relationships with external customers, requiring consistent follow up on incidents reported and providing accurate and timely responses to issues as well as analyzed goals of client and propose solutions to meet those goals, consistently provided all customers with timely communication regarding incidents.
Scheduled and performed patch management on all Dell servers in Data Center.
Performed upgrades on OS and application software via remote administration.
Maintained and scheduled SQL Backup, setup store procedures in SQL, utilized Crystal Reports, restored customer database when necessary and update SQL application patches.

Systems Administrator Confidential,Orlando, FL
February 2001 July 2007

Account Administration

Primary account administration in mixed Novell and Microsoft environment.
Migrated accounts from Novell to Microsoft environment.
Responsible for creating user accounts in Active Directory and provided access to all systems as needed.
Built and maintained user E-mail accounts on Exchange 5.5 and 2000.
Performed tape backups on Microsoft 2000, Exchange, Micros POS Server, Novell 4.11, and RS 6000.

Infrastructure and Network

Installed and configured security infrastructure.
Configured and maintained firewall, vpn, proxy server.
Created property websites to track service calls and post information utilizing HTML and JavaScript.
Diagnosed and resolved network connectivity issues.
Maintained and configured router and switches for this property.

CERTIFICATION:

CCNA (self studied)
CCNP (self studied)