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Support Service Specialist Resume

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Objective
To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.

Summary Of Qualifications

  • Results oriented professional with exposure to business development, client relationships management, and customer service.
  • Excellent presentation, interpersonal, verbal & written communication, and analytical skills.
  • Basic auditing of accounts.
  • Accustomed to working in fast paced environments with the ability to think quickly and successfully handle difficult clients.
  • Extensive research and problems solving skills.
  • Exceptional leadership abilities concerning team initiatives.
  • Exceptionally organized with great ability to multi-task.
  • Uncommon ability to meet deadlines for multiple simultaneous projects, and work well under pressure.
  • Cultivated positive and enduring relationships with customers/colleagues.
  • Use the Internet daily and have substantial experience with MS Office Environment (Word, Excel, Power Point, Access, Great Plain, and Outlook).

Support Service Specialist
Confidenital,October 2011 to Present

  • Audit loans and make sure modifications are done correctly
  • Make sure customers are compliant with their loan agreements and payments are made on time
  • Handles various compliance and auditing projects
  • Various administrative duties

Care Taker
Confidenital,June 2007 to October 2011

  • Teaching independent living skills
  • Maintaining a clean and safe living environment
  • Meal preparation
  • Self-administration of medication
  • Transporting individuals to activities and appointments

Loan Officer
Confidenital,June 2006 to March 2007

  • Prepared loan packages
  • Data entry, processed and entered approved loans
  • Verified customer information
  • Checking Credit report
  • Checking references
  • Verifying work history
  • Received payments

Laundry Manager
Confidenital,January 2000 to July 2005

  • Responsible for scheduling all team members
  • Ordering all chemicals to ensure we are properly stocked so production can be maintained each month
  • Ensure the laundry facility and equipment are regularly inspected and maintained in optimum operating condition
  • Direct the overall activities of the laundry facility through the administration of accepted policy and procedures applicable to an efficient to an efficient and fiscally responsible operation

Medical Assistant & Billing Specialist
Confidenital,November 1993 to September 1999

  • Accurately entering, updating patient demographic, financial information, procedure codes diagnosis codes into billing software
  • In charge of filling, covering the phones, answering billing questions
  • Processing posting Medicare, Medicaid, private insurance payments, adjustments to patients accounts in a timely manner
  • Calling in or faxing prescriptions
  • Taking medical histories
  • Taking patients current health issues concern for the visit
  • Giving injections and drawing blood
  • Clarifying doctor’s instructions with patient

Salad Bar Manger
Confidenital,March 1990 to November 1993

  • Responsible for scheduling all team members
  • Train new employees
  • Daily preparations
  • Monitor inventory and supplies
  • Operate the salad bar area according to department and company standards

Education: Confidenital

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