SUMMARY OF PROFESSIONAL QUALIFICATIONS

• Expertise in Human Relations and Project Management
• Experience in Staff Recruitment and Retention
• Background in Staff Training and Development
• Trained Behavior-Based Safety Observer
• Written and Oral Communication Skills
• Organizational and Strategic Planning
• Management Coaching
• Program Marketing
• Knowledge of Federal and State Employment Law

EDUCATIONAL QUALIFICATION

• Human Resources Employment Law Certification Program
• Master in Business Administration, Specialization: Human Resource Management,
• Bachelor in Business Administration
• Associate of Arts in Marketing

HIGHLIGHT OF PROFESSIONAL EXPERIENCE

Confidential, Thomson, Georgia, United States

Human Resource Manager March 2011 - September 2011

• Maintained organization staff by establishing a recruiting, and interviewing program; counseled managers on candidate selection; conducted and analyzed exit interviews; recommended changes.
• Prepared employees for assignments by establishing and conducting orientation and training programs.
• Ensured planning, monitored, and appraisal of employee work results by training managers to coach and discipline employees.
• Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducted investigations; maintained records; represented the organization at hearings.
• Maintained management guidelines by preparing, updated, and recommended human resource policies and procedures.
• Maintained historical human resource records by designing a filing and retrieval system; kept past and current records.
• Maintained professional knowledge by attending educational workshops; reviewed professional publications; established personal networks; participated in professional societies.
• Maintained human resources staff job results by counseling and disciplining employees; planned, and monitored.

Confidential
Augusta, Georgia, United States

Human Resource and Learning Development Center May 2008 - March 2011

• Extend and execute policy
• Control the areas of payroll, personnel and employee relations
• Manage personnel and payroll method to complete management and employee needs
• Determine most qualified candidates and make recommendations to hiring manager
• Mentor, coach and develop less experience team members
• Assist with implementing major staffing initiatives
• Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing select solutions; coaching and counseling managers and employees.
• Develop human resources solutions by collecting and analyzing information and recommending course of action.
• Manage customer expectations by communicating status and issues; resolving concerns; analyzing time and issues
• Protect organization\'s value by keeping information confidential.
• Maintain site organizational charts, job descriptions, HR policies and required employment law postings and notices; assist employees in basic interpretation of HR policies and refer to other resources as necessary
• Maintain and manage recordkeeping activities associated with personnel

Confidential
North Augusta, South Carolina, United States

Marketing and Sales February 2007 - May 2008

• Designed and proofed flyers, postcards and advertising ads
• Maintained paper and electronic filing, faxing, scanning, marketing ads and photocopying
• Maintained and updated the office website
• Handled all routine correspondence to customers and vendors related to real estate issues
• Entered new and updated revised listings in Multiple Listing Service and other internet sites

Confidential
Augusta, Georgia, United States

Administrative Specialist 2005 - 2006
Organization Development & Professional Learning Center
A Human Resources Division

• Developed presentation materials and corresponded related to legislative activities
• Managed, coordinated, planned and administered the MCG Health, Inc. Tuition Reimbursement Program
• Managed and administered Organization Development and Professional Learning Center monthly, quarterly and yearly productivity data reports and graphs
• Managed employee Time and Attendance System to ensure accuracy of payroll data
• Managed $250,000 budget, reviewed expenditures, reconciled books with statements and insured that appropriate personnel were aware of budget status
• Managed administration of training/organization development program for 3,000 employees; equipment, materials and supplies; monitored approved expenditures
• Managed, coordinated, planned and administered the MCG Health, Inc. Employee Discount Program
• Managed and deposited revenue generated weekly through training programs
• Coordinated, planned and administered events for the MCG Health, Inc. Organization Development and Professional Learning Center
• Coordinated bi-weekly MCG Health Inc. New Employee Orientation and plan the yearly training calendar
• Coordinated Organization Development and Professional Learning Center classroom management functions via MC Strategies
• Coordinated and planned the AARP Safe Driving and Life Saver classes
• Co-coordinated the MCG Health, Inc. New Manager Orientation Program and plan the yearly training calendar
• Co-coordinated the MCG Health, Inc. Service Awards Program
• Co-coordinated the MCG Health, Inc. Dining With Don Program

Administrative Coordinator 1997 - 2005
Organization Development & Professional Learning Center
A Human Resources Division

Senior Administrative Secretary 1992 - 1997
Staff Development
A Department of Nursing Division

Personnel Assistant I 1989 - 1992
Benefits
A Human Resources Division

• Assisted with procedural and contractual arrangements pertaining to group benefits programs
• Composed, typed and entered data from records and reports
• Maintained confidentiality of privileged and sensitive information
• Processed employee data for 6,000 employees

PROFESSIONAL AFFILIATIONS

• Society For Human Resource Management
• American Society of Administrative Professionals