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Customer Service Resume

3.00/5 (Submit Your Rating)

San Antonio, TX

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SUMMARY: An enthusiastic individual with excellent multi-tasking and customer service skills; interested in obtaining a challenging position with a growing company that will promote professional growth.

KEY COMPETENCIES:

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power Point
  • Microsoft Windows
  • Microsoft Word
  • Medical Terminology
  • Type 50WPM
  • Customer Service

Professional Experience

Confidential 2010-2012
Sunshine

  • Rework and Assembly
  • Sunglasses repaired and stocked
  • Assisted in Q.A Checks
  • Assisted and processed invoices, orders,

Confidential 2008-2010
Customer Service/Sales

  • Sold Cable TV packages
  • Managed both inbound and outbound calls
  • Provided excellent customer service
  • Performed data entry in company database

Confidential 2005-2008
Answered inbound calls

  • Set up customer accounts & entered data into company database
  • Managed collections

Confidential 2004/2006
Molding, Packaging, Assembly Line
Confidential 1999-2002 San Antonio, TX

College and Career Academy
Physician Assistant

  • Performed medical billing
  • Microsoft Office Specialist with Medical Billing & Coding

Education

  • B.S. Degree in Psychology
  • Completed Field Internship
  • High School Diploma

CERTIFCATIONS AND CONTINUING ED

  • First Aid Certification
  • Zero Tolerance Training
  • Developmental Disabilities Training
  • Health & Safety Training
  • CPR
  • Infection Control Certificate
  • Alzheimer\'s and Dementia certificate

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