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Assistant Manager Resume

Napa, CA

Skills:

  • Typing 50 WPM
  • Schedule Management
  • Critical Thinking
  • Data Entry
  • Filing and Data Archiving
  • Internet Research
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Telephone Skills
  • 10 Key Expert

Professional Experience

September 2007 - Current Confidential Napa, Ca. Assistant Manager

  • Performed managerial duties, such as scheduling, interviews and hiring employees
  • Trained new servers on how to create an excellent dining experience
  • Handled customer complaints and always ensured customers left with a smile
  • Money management, accounting and budgeting
  • Performed stocking duties and inventory maintenance before, during, and after every shift
  • Made a constant effort to become familiar with regular customers and how to meet their needs.
  • Ensured patrons had everything they need to ensure a pleasant dining experience

June 2010 - November 2010 Confidential Napa, Ca. Teller

  • Communicate and provide service to various customers.
  • Prevented fraud and losses in the bank by detecting and preventing false transactions
  • Interacted with customers in a pleasant manner, provided information and services of the bank and carried out transactions for customers
  • Performed friendly customer service, and answered any queries pertaining customers' accounts and bank services.
  • Performed clerical skills, used my knowledge of mathematics, and accounting.

May 2005 - August 2007 Confidential Shawnee, Ok Head Server/ Bar Tender

  • Organized and supervised server duties throughout shift as well as ensure that all tasks were completed thoroughly prior to shifts end
  • Trained new servers, conducted classes before training shifts on ingredients of menu items and alcoholic beverages, and set an example for co-workers by effectively serving clients in a friendly manner
  • My bartending job description included opening and closing the bar, took inventory, maintained bar and tables in the bar area, and following all alcohol and ID laws

01/2001 - 02/2003 Confidential Ft. Lewis, Washington Administration Specialist

  • Customer Service performed on an individual basis
  • Performed data input, corrections, and updates of soldier's information, to disseminate to various branches of the Army
  • Met weekly and did monthly suspense, transaction quotas and incoming and out going records
  • I utilized computer skills working with Word, Excel, Outlook, Access and PowerPoint
  • Prepared and maintained over 3,000 personnel records
  • Prepared reports on strength levels and status of personnel
  • Prepared and reviewed personnel casualty documents
  • Processed thousands of personnel evaluation reports
  • Ensured customers filled out military life insurance forms correctly

Education Bachelors Degree

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