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Customer Service Advocate Resume

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Louisburg, NC

Experience:

Oct. 2012 - Present
Confidential | Temporary jobs

  • Packing merchandise
  • Labeling product
  • Setting up displays

Jan. 2009 - Sept 2011
Confidential | Customer Service Advocate

  • Process orders medical orders
  • Take inquiry calls
  • Provideproper customer service
  • Process Payments for orders
  • Perform price checks
  • Help pharmacist with claim rejections
  • Claim reversals
  • Update patient records
  • Advise customers about denials or approvals of medications, reversals, and/or claims

Feb. 2007 - May 2007
Confidential

  • SeniorCustomer Service Associate
  • Manager On Duty
  • Helped customers find movies if needed
  • Provide proper customer service
  • Daily bank errands
  • Store inventory
  • Maintain neat and orderly store

Aug. 2005 - Sept. 2006
Confidential

  • Finding lost/misplaced products
  • Conveyor inductor
  • RWO-Receive without order
  • Assisted loadingdepartment
  • Receiving Department

Education:
Phlebotomy Certification Program
CNA Certification Program

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