Customer Service Advocate Resume
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Louisburg, NC
Experience:
Oct. 2012 - Present
Confidential | Temporary jobs
- Packing merchandise
- Labeling product
- Setting up displays
Jan. 2009 - Sept 2011
Confidential | Customer Service Advocate
- Process orders medical orders
- Take inquiry calls
- Provideproper customer service
- Process Payments for orders
- Perform price checks
- Help pharmacist with claim rejections
- Claim reversals
- Update patient records
- Advise customers about denials or approvals of medications, reversals, and/or claims
Feb. 2007 - May 2007
Confidential
- SeniorCustomer Service Associate
- Manager On Duty
- Helped customers find movies if needed
- Provide proper customer service
- Daily bank errands
- Store inventory
- Maintain neat and orderly store
Aug. 2005 - Sept. 2006
Confidential
- Finding lost/misplaced products
- Conveyor inductor
- RWO-Receive without order
- Assisted loadingdepartment
- Receiving Department
Education:
Phlebotomy Certification Program
CNA Certification Program