Sr. Assistant, Database Resume

TECHNICAL SKILLS:

Microsoft Office Suite: (Access, Excel, Outlook, Power Point, Publisher, and Word)
FOLA, Remedy
Microfilm Conversion (Converting documents to FERC website for the public to view)
Data Entry
Internet Explorer etc.

WORK EXPERIENCE:

Confidential

Sr. Assistant, Database

Responsibilities:

Verify image quality and security level of scanned documents. Respond to and fulfill requests from internal clients to alter or update scanned images, digitize documents stored on microfilm, retrieve documents from offsite storage, etc.
Identify weaknesses in processes and provide solutions to improve the quality of Document Operations products.
Assist with the technical helpdesk functions using remote functions for various internal and external customers.
Collaborate with colleagues to develop Standard Operating Procedures (SOPs). Display excellent verbal, interpersonal, and written communication skills.
Controlled and executed all work flow processes associated with the production in E - Library of filings submitted to FERC, and issuance promulgated by FERC. I have collaborated with the federal client to create guidelines and regulations for Federal Energy Regulatory Commission Office.
Conveyed findings on various federal topics associated with Orders, Notices and Rulemakings.
Provided operational expertise for the use of internal and external software applications which feed eLibrary, including Capture, File-Net Data Entry, E-Filing, FOLA, PIW, Share-point and FERC Online.
Reading the document thoroughly writing up a brief description, choosing the class/type, and the classification of the document, and then submitting it to FERC’s website for viewers to view based on the classification of the article on the web.
The programs that are used to record the documents are Microsoft Excel, Microsoft Outlook, Microsoft Word, FOLA, Remedy, E-Filing, Microfilm Conversion, Data Entry and Internet access.

Confidential

Document Specialist

Responsibilities:

Assorted various documents in order by the date the filing is issued. Organizing the mailing documents and mailing it off to the appropriate mailers listed. Answer the E-Filing hotline to assist the consumers with submitting documents online.
Created remedy tickets for other staff members to open and close once the task is completed in a timely manner.
Distributed various documents for the public to view on the posting board. Posted filings on the website for the public reference department in a timely manner.
Created a recent and up-to-date emailing, mailers, and service list for consumers who are interested in any new filing that is posted with-in a two week span.
Scanned CD’s for any viruses before converting it to e-library or any corporate office with the FERC building.

Confidential

Documentation Specialist, Washington, DC

Responsibilities:

Created remedy tickets for other staff members to open and close once the task is completed in a timely manner. Distributed various documents for the public to view on the posting board.
Posted filings on the website for the public reference department in a timely manner.
Created a recent and up-to-date emailing, mailers, and service list for consumers who are interested in any new filing that is posted with-in a two week span.
Writing up duplication requisition forms for the recent documents such as, orders, notices, and letters the secretary of the department has posted on a daily basis.

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