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It Manager Resume

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Farmington, NY

SUMMARY OF QUALIFICATIONS
Strong background in IT and Administrative Management demonstrating increasing levels of responsibility and impact:

Administrative/IT Management also includes Financial Management, with hands-on and executive-level experience and knowledge of all enterprise functions supported by IT, from front-office order entry, to data analysis and management reporting formats.

  • Development and management of IT and Financial budgets.
  • Due diligence in corporate acquisitions.
  • Solid understanding of the flow of information through corporate processes from both the revenue generation and cost production aspects. Effective in mating operational and administrative requirements with in house or third party hardware and software solutions.
  • Skilled in database design and development.
  • Skilled in the development of purchasing proposals and new product analysis.
  • Effective in outlining, delegating and managing multiple simultaneous projects.
  • Excellent communication skills, including relations with vendors, internal and external customers, lenders, and regulatory agencies.
  • Hands-on knowledge of programming in RPG and SQL languages and utilities.
  • Experienced in systems administration, analysis, and operations in an IBM midrange environment and various Microsoft operating systems in client and server configurations.
  • Directed the management and administration of the corporate LAN and WAN network infrastructure, which included dual IBM AS400 computers hosting the line of business software, multiple Microsoft servers that provided file, application, and cross platform data services, an IBM Domino server hosting email, and Citirx servers providing connectivity.
  • Provided local and remote hardware, software, and operating system support for more than 250 users throughout the Eastern and Central US.
  • Reported to and advised C-level management regarding organizational, operational, and technological status, opportunities, concerns, and best practices.
  • Implemented and audited technology policy and procedure.

PROFESSIONAL HIGHLIGHTS

Confidential.
Company had $70 million in sales; 550 employees; fleet of 320 tractors. Operated across Eastern and Central US, with full terminal facilities in Phelps and Rennselaer, NY with 10 additional administrative and operational locations throughout New York State and the Mid-Atlantic region. Multi-divisional operations encompassing full truckload general freight, bulk milk, bulk petroleum, LTL general freight, and freight brokerage.
IT Manager – Freight Division, August 2009 to May 2010
Responsibilities, Systems, and Oversight:
Engaged in project and technical planning. Developed and implemented a plan to ensure a complete and productive transition to a newly installed transportation management system. Provided ongoing direction and participation in the management of that system. Utilized data analysis skills for the production of management and operational reports in a Microsoft Server 2003 and SQL Server 2005 environment, and provided assistance in the administration of those platforms. Served in a system administration role for an AS400 platform hosting Fleet Maintenance software, Lotus Notes, and Domino server based email. Responsible for end user hardware and software support for systems detailed, as well as integrated third party components that comprised the overall environment.

  • TMW Systems Transportation Management Suite.
  • Carrier Logistics - EDI software – formats and communication for load tendering, delivery tracking, and invoicing.
  • Altec Doc-link – scanning and indexing software for document processing, workflow, conversion, deployment, and printing.
  • XATA Geologic Satellite Communications and TMW Systems TotalMail Messaging - enroute real-time driver communication, equipment location, and engine performance measurement.
  • Comdata - payment and data integration regarding fuel purchases and driver advances.
  • PCMiler and Rand-McNally integrated mileage systems.
  • TMT Fleet Asset Maintenance Software
  • Blackberry Enterprise messaging and email services.
  • Microsoft SQL Server 2005 Management Studio

Confidential., Farmington, NY
Confidential., Farmington, NY
Company had $180 million in sales; 800 employees; fleet of 600 tractors. Operated across Eastern and Central US, with full terminal facilities in Farmington, NY, Chesterton, IN, and Olive Branch, MS, as well as administrative entities in Orlando, FL and Atlanta, GA. Prior to functional and operational consolidation efforts, ten additional terminal locations were parts of the corporate structure.
Senior Programmer/Analyst/Director of Information Technology, 1998 to 10/31/08
Responsibilities, Reports, Systems, and Oversight:
Provide strategic and technical planning, implementation and management to enable a transportation company to compete efficiently in cost-intensive industry, including changes of ownership, mergers and acquisitions. Develop and manage applications on the enterprise IBM AS400 in a DR/HA environment and various Windows based products running in server and standalone configurations. Direct reports: Network Support, Olive Branch, MS; Network/Communications Administration and Programmer/Systems Analyst, Farmington, NY; Systems Operator, Chesterton, IN. Indirect reports: Director of IT for Land Transportation, Atlanta, GA. Primary support provision and supervision: Corporate Office, Implementation Team, remote terminal/agent locations.

  • Innovative Computing Corporation Transportation Management System.
  • Inovis EDI software – formats and communication for load tendering, delivery tracking, and invoicing.
  • ACS Trippak – document scanning both in-house and remote initializing our revenue and payment workflow. Electronically provided indexing information for document processing, conversion, deployment, and printing.
  • Integrated Decisions Support Corporation - plan optimal routing and fuel purchasing strategy, lane analysis, and load tracking.
  • Comdata - payment and data integration regarding fuel purchases, driver advances and wages.
  • Qualcomm - enroute real-time driver communication, equipment location, and engine performance measurement.
  • Laser Vault cold report archival system.
  • FormSprint virtual graphics and MICR printing facilities.
  • PCMiler and Rand-McNally integrated mileage systems.
  • CRM and Employee Retention systems.
  • Interfaced with vendors for all above; developed and managed projects; performed hands-on programming; provided subject matter expertise.
  • Specified and purchased computer, network, and communication hardware, software, and outsourced services.

Confidential., Farmington, NY
Company had $70 million in sales; 250 employees; fleet of 180 tractors. The service area encompassed the Eastern US, with full terminal facilities in Farmington, NY, Wilkes-Barre, PA, and Winter Haven, FL. Company was also active in brokerage and inter-modal operations.
Director of Information Technology/Controller, 1985 to 1998
Responsibilities, Reports, Systems, and Oversight:
Began as Director of IT, and assumed financial responsibilities. Oversaw as many as fifteen staff members encompassing the AR, AP, settlement, payroll, collections, and IT functions. Responsible for tax filings (property, sales, highway use and fuel for all US states with identified nexus or registered authorities), and financial reporting. Interfaced with lenders, insurance companies, taxing authorities, and related audits.

  • Brought first-time organization and design to this area of responsibility.
  • Improved processes and input of information; brought first-time integration of front-office operations with back-office administration. Created interfaces to integrate electronic vendor information and third party software to AP, AR, payroll, fuel tax, and contractor subsystems enhancing productivity and accuracy in the data gathering process.
  • Developed multi-faceted financial statements and analysis for senior management.
  • Created applications to integrate mileage data into our system from vendor databases eliminating extensive clerical data entry and increasing consistency in analytical functions.
  • Conducted due diligence as the Financial and IT Manager, in the acquisition of three different companies, analyzing their business practices and data validity.
  • Provided an interface linking our internal data with ADP and other payroll systems.
  • Created systems to interface host platform data with client PCs utilizing Lotus, Excel, or Access
  • Implemented original corporate LAN and remote office data connectivity.
  • Developed initial automated electronic data interchange relationships with customer base.
  • Implemented first-time document imaging and automated workflow processing systems.

Previous experience:
Programmer/Database Analyst: Confidential, Victor, NY – two years

Assistant to the Director: Confidential, Rochester, NY – three years

EDUCATION

Doctor of Education, Higher Education Administration
Confidential University

Master of Science in Education, Higher Education Administration
Confidential University

Bachelor of Arts, Government
Confidential College

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