Office Administrator Resume Columbia, MD - Hire IT People

SUMMARY:

An organized and dedicated professional with ten plus years of experience in the administrative field with a focus on customer relations.
Proven ability to interact effectively with clients and staff at all levels.
Well - developed administrative competencies including Words, Excel, Outlook, PaperPort, Publisher, Quickbooks (certified), calendar programs, and many others.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, MD

Office Administrator

Responsibilities:

Confidential, Sykesville, MD

Office Administrator and Dispatcher

Responsibilities:

Coordinated the movement of multiple trucks for multiple independent truck drivers
Acquired freight to move trucks
Completed and submitted transportation contracts for each individual company
Provided verbal and written quotes for shipment of product
Maintained positive relationship with all customers
Handled all correspondence, invoicing, accounts payable and receivable, and ordered supplies

Confidential, Sykesville, MD

Personal Companion

Responsibilities:

Provided companionship to residents of retirement community
Services included socialization, meal companionship, errands, escorts to and participation in in-house activities, accompanied and assisted residents on local bus trips, accompanied residents to outside medical appointments, provided companionship during illness, and assistance while recuperating, organized mail and payment of bills, and general household services
Revamped filing system for new Director of Nursing at Copper Ridge

Confidential Greenbelt, MD

Contract Typist

Responsibilities:

Contract position for U.S. Customs account that required a Top Secret Clearance
Received emails of scanned documents from various investigators doing background investigations
Created final copy of background investigation report; submitted to U.S. Customs within 24 hours

Confidential, Columbia, MD

Sales Administrator Sales Representative

Responsibilities:

Maintained office master calendar including coordinating monthly staff meetings
Kept track of expenses and bills paid for accountant
Reviewed mail and faxes then distributed, as needed, to the inside and outside sales personnel
Ordered office supplies and maintained literature files
Composed business letters, e-mails and faxes
Troubleshoot office equipment
Tracked and entered commission point of sale reports then ran the reports used to configure the commission for each sales representative
Coordinated all travel arrangements, booth duty and meetings for regional and national trade shows

Confidential

Sales Administrator

Responsibilities:

First line of contact with dealers and end users in the Mid-Atlantic States
Established and maintained a good rapport with key personnel at each of the sixteen manufacturers we represented
Implemented reseller programs
Presales and technical help
Provided verbal and written quotes
Entered and expedited orders
Coordinated stock rotations and return authorizations
Distributed leads and provided follow up to the manufacturers
Maintained current price book and databases
Provided input on account activities for weekly and monthly reports
Attended monthly sales meeting and training sessions
Participated in regional and national trade shows
Ordered, received, tracked, and retrieved all demonstration and evaluation equipment as well as processed the return of obsolete equipment