SUMMARY:

A position in a results oriented organization that seeks an ambitious and career conscious individual, where acquired education and skills will be utilized towards continuous growth and advancement. As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

TECHNICAL SKILLS:

• Working technical knowledge of network, telephony, PCs, and various infrastructure components including, Windows 7 and 8, Office 2013, Windows Server 2008, SQL Server 2012 and Active Directory 2008/12.
• Organizational skills and customer service orientation.
• Decision making, critical thinking, organizing and planning.
• Computer assembling and maintenance.
• Troubleshooting hardware such like UPS, Printer, Drivers and software problems.
• Installing and configuring the peripherals, components and drivers.

PROFESSIONAL EXPERIENCE:

Administrative Assistant

Confidential, Silver spring, Maryland

Responsibilities:

• Oversee, manage and prioritize highly complex and frequently changing daily schedules.
• Logistical support for departmental meetings.
• Schedules, arranges, and facilitates departmental - sponsored external meetings and records minutes for major departmental meetings.
• Assists with travel approvals and planning, coordination, and procurement of essential travel documents.
• Assists with preparation of Word documents, PowerPoint slide presentations, and Excel spreadsheets.
• Assembles information binders and similar materials for meetings and other departmental functions
• Participates in/coordinates departmental and company activities as assigned, participating in team building activities, departmental meetings, etc.
• Provides organizational support e.g., IT trouble-shooting, Social Committee involvement
• Works on special projects as assigned.

Administrative Assistant

Confidential, Falls Church, Virginia

Responsibilities:

• Assisted with basic and general administrative duties to ensure efficient, reliable, stable, and predictable operation
• Conducted all activities in accordance with the highest ethical standards
• Use computers for applications, such as database management or word processing.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as fax machines, copiers, or phone systems and ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Performed other duties as assigned

Technical Administrator

Confidential, Upper Marlboro, MD

Responsibilities:

• Set up users and reset passwords using Saleforce(CRM)
• Assemble planning applications and packs under guidance from the technical team.
• Assemble enquiries to services and utility companies under guidance from the technical team and ensure responses are obtained in a timely manner.
• Liaise with external consultants to monitor incoming and outgoing information on behalf of the technical team.
• Undertake research on behalf of the technical team on all design, planning and technical issues e.g. Internet search on existing planning approvals.
• Arrange meetings on behalf of the technical team and where appropriate attend meetings to take minutes.
• Take telephone queries and questions and deal with or pass to the relevant members of the technical team.
• Issue drawings and other information internally to other departments. All drawings to be logged using a drawing issue sheet and drawing register.
• Organize, apply for and obtain site postal naming & numbering schemes and lighting schemes.
• Manage the approval process for invoices and ensure project fee sheet records are updated.
• Prepare presentations on behalf of the technical team.
• General secretarial duties including typing letters, memo's, reports and issue sheets and other tasks including answering the telephone, filing etc.
• Liaise with the Technical Team and ensure they receive all incoming post including relevant copies of letters, memo’s, reports and standard forms by fax or post regularly.
• Print and fold drawings from computer and hard copy on request.
• Record and monitor holidays and absence records.
• Implement new ideas and methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company.
• To produce colored drawings for internal and external purposes (computer & manual) as required.
• At all times comply with company policies, procedures and instructions.

Cashier

Confidential, Germantown, Maryland

Responsibilities:

• Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
• Completed customer transactions on the cash register
• Reconciled cash register drawers at the end of the shift
• Stocked store shelves and end-caps with merchandise when it is delivered to the store
• Assisted with the operation of the One-hour Photo department
• Built displays of merchandise and complete new plan-o-grams sent from the corporate offices
• Completed inventory counts and order merchandise based on the results
• Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over
• Assisted with price markdowns and changes for merchandise on the shelves