SUMMARY:

• Having over 15 years of increasing responsibilities and expertise in administrative and clerical functions.
• Good expert and have the ability to work independently with minimal supervision and also a team player that work exceptionally well with others.
• Always strive to meet all my assigned duties in a correct and punctual manner, while exuding a professional and pleasant demeanor.

TECHNICAL SKILLS:

• Regularly work with Microsoft Office programs such as Word, Excel, and PowerPoint.
• Also work with Lotus Notes, SharePoint, and accounting software such as QuickBooks and Sofie. Have the ability to type 50 words per minute and can manage multiple projects. Possess great attention to detail and willing to learn all aspects of the job in order to provide excellent customer service.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Administrative Assistant

Responsibilities:

• Answer phones, route calls, and take messages for the Director
• Assist the Director of the Cola Department maintain their Outlook calendar and coordinate meetings for the Director according to the availability of other meeting attendees.
• Experience utilizing various computer and automated database programs, and inputting, updating, and reviewing reports, forms and other written documents.
• Photo copy, maintain supplies for the department, data entry for PIMS project.
• Expert in developing, drafting, writing and editing reports and other documents.
• Monitor and maintain Board Members Agenda and Contacts.
• Perform clerical, assistant, or technical work which requires knowledge of the procedures, established guidelines, and techniques involved in carrying out the work of the organization.
• Set - Up Meetings (Board Meeting and Advisory Committee Meetings)
• Assist another department with administrative duties typing, filing, answering phones, and organizing calendar
• Handling Administrative Duties In the (Office of Participants and Planning Sponsor Advocate) Handling and Setting up meeting, updating Daily Calendars Personal and Professional, Printing and Distributing PBGC Work, filing, and distributing Mail.
• Handling All Media Tracking for PBGC

Confidential, Washington, DC

Administrative Assistant

Responsibilities:

• Worked closely with the Director of Equal Employment Opportunity (EEO), handling r day to day needs.
• Prepared daily conference rooms schedules and calendars.
• Answered phone calls and manage office supplies
• Created Files for different programs for EEO and scanned materials for employees

Confidential, Rockville, MD

Administrative Assistant

Responsibilities:

• Worked closely with the Director of HIV/AIDS Division of Confidential, handling her day to day needs.
• Prepared Director’s 2 week calendar to review every Tuesday through Friday for upcoming meetings. Prepare reports and relevant material.
• Organized travel schedules and booked reservations.
• Expert in MS Office tools such as Word, Excel and PowerPoint.
• Prepared travel packages for the Director when she has scheduled meetings out of the office. The package includes: agenda, directions, hotel flight, and rental car information.
• Coordinated with individuals and organizations that would like to meet with the Director of Human Health Services.
• Ordered and maintained office supplies, office upkeep and open, sort, and distribute mail.
• Coordinated logistics for meetings and/or conferences and create newsletters, agendas and other meeting materials in Word, Excel, and PowerPoint.
• Maintained and validated time and attendance.
• Prepared conference rooms for meetings and conferences.
• Created and maintained manuals and automated information filing systems.

Confidential, Bethesda, MD

Receptionist/Administrative Assistant

Responsibilities:

• Scheduled and verified appointments and meetings for manager.
• Maintained and scheduled the Director and the Manager’s calendar in Lotus Note.
• Prepared format and edit memos for signature.
• Validated time and attendance for employees.
• Maintained hard copy and electric filing systems.
• Created travel expense reports in Microsoft Excel.
• Ordered and maintained office Supplies.
• Answered multi-lines, high volume telephones and electric inquires and forwarded telephones call and messages to appropriate person or parties.
• Supported staff in project based assignments
• Picked-up and sorted daily mail and responded to routine correspondence.

Confidential, Washington, DC

Manager Support Assistant

Responsibilities:

• Prepared and handled files, faxing, and power point presentations.
• Answering high volume calls and routing to various departments
• Distributing and sorting mail.
• Creating order tickets for facilities department.
• Requested quotes from different vendors for office furniture and supplies.
• Created excel spreadsheets for uniform inventory.
• Updated office promotion list for potential candidates.
• Handling employees, time and attendance.
• Preparing various memos and correspondence for upcoming events, holidays and meetings.
• Scheduled job interviews for potential employees.
• Performed general administrative duties including but not limited to photocopying, faxing, mailing, and filing, and performing in Microsoft office suites.

Confidential, Bethesda, MD

Administrative Support

Responsibilities:

• Greeted, assisted, and directed guest, workers, and visitors of the general public.
• Created and modified documents using Microsoft word.
• Answered high volume phone calls using multi-lines phones, answering inquires, and routing calls to appropriate person and/or department.
• Expert in MS Office tools such as Word, Excel and PowerPoint.
• Signed for and distributed UPS, FED EX and Airborne packages.
• Researched prices and purchase office furniture and supplies.
• Coordinated and maintain records for staff office space, phones, parking, company credit cards and office keys.
• Prepared and maintained invoices and expense reports.
• Handled all employees request and work assignments in Outlook
• Prepared conference rooms for meetings and luncheons.
• Performed general duties as required.

Confidential, Washington, DC

Front Desk Receptionist/Administrative Assistant

Responsibilities:

• Answered multiple phone lines and direct to appropriate staff member or voicemail.
• Provided administrative support by processing incoming and outgoing mail.
• Assisted accounting department with weekly check runs by copying and filing invoices and checks.
• Maintained full supply stock and ordered accounting supplies such as account payable checks and envelopes.
• Provided end-user support for applications as MSWord, Excel, Outlook, and Power Point.
• Assisted in resolving customer and employee inquiries regarding payments.
• Ordered office supplies, food for special office events, and interact with clients in a professional demeanor.
• Handed and distributed all incoming and outgoing mail.
• Maintained a hard copy and electronic filing system.
• Provided administrative services and data entry for the office manager.
• Prepared office correspondences and memos such as; department closings meetings, and office activities, scheduling meetings, and appointments for office manager in Outlook.
• Prepared conference rooms for meetings, office parties and seminars.

Confidential, Washington, DC

Front Desk Receptionist/ Office Assistant

Responsibilities:

• Focal point of contact to greet and assist visitors, clients, and personnel.
• Answering calls and routing using multi-line telephone.
• Maintained office manager calendar in Microsoft Outlook.
• Scheduled teleconference and office meetings.
• Expert in MS Office tools such as Word, Excel and PowerPoint.
• Prepared and maintained spreadsheet in Micro Excel for petty cash.
• Received and direct telephone fax messages.
• Direct staff members, visitors to appropriate staff members.
• Supply and manage office supplies and equipment, machines or properties to office manufactures, kitchen.
• Handled and distribute all incoming and outgoing packages and mail.
• Conference bookings, travel, and hotel arrangements for upcoming seminars and events.

Confidential, Washington, DC

Administrative Support Specialist

Responsibilities:

• Adeptly handled administrative matters including: screening calls, photocopying, filing, and faxing.
• Prepare and perform in accounts payable functions using Microsoft Excel spreadsheets.
• Coordinated meetings off-site for staff members.
• Schedule telephone conferences.
• Prepare conference rooms meetings, Luncheons, training and office parties.
• Input all data for Fed-Ex in Excel Power ship for daily pick-up.
• Sort and distribute all incoming and outgoing mail.
• Ordered and maintain office supplies.
• Maintained and validate time and attendance for employees.
• Maintained hard copy and electronic filing system.
• Prepare travel arrangements that include; booking flights, reserving hotels and rental cars.
• Provide travelers with agenda and itinerary in travel pack.