Central Division DispatcherÂ Resume

SUMMARY:

Dedicated professional with 10 years’ experience of providing high quality service looking for growth in a challenging environment.

AREAS OF EXPERTISE:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Central Division Dispatcher

Responsibilities:

Confidential

Area Supervisor

Responsibilities:

Oversaw front office operations including daily cash and inventory reports.
Maintaining security of the store, and implementing measures to reduce theft and loss
Involved in the hiring of staff, organizing training and the induction process

Confidential

Call Center Representative

Responsibilities:

Address customer service inquires in a timely and accurate fashion
Achieved customer satisfaction rating of 95% within six months.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction