SUMMARY:

• Confidential has over thirty years of experience in the Information Technology industry, with a focus on corporate clients in the finance, healthcare, telecommunication, energy, retail, agricultural, utility, government, and education sec­tors. Along with technical expertise in a variety of hardware and software environments, Confidential also pos­sesses solid analytical and project management skills that allow him to adapt to whatever role is required to deliver a successful engagement.
• Confidential has demonstrated his ability to establish a professional rapport with personnel at all lev­els of public and private sector organizations. He works efficiently as a focused individual, as a team member or as the project/program leader.

TECHNICAL SKILLS:

Microsoft Project, MS Office, SharePoint, Google Docs, PeopleSoft and Confidential Enterprise Software, PeopleSoft Compass, Confidential CDM, AIM and PJM, LoadRunner, Tivoli, Confidential, DB2, Sybase and MS SQL Server databases, IBM DataStage and various Unix/Linux/Windows operating systems.

PROFESSIONAL EXPERIENCE:

Confidential, Pleasanton, CA

PeopleSoft Administrator

Responsibilities:

• Proposed and tracked hardware budget estimates and was involved in the procurement process (11 applications including PeopleSoft 8.8 and 9.2, Workbrain 5.0 and 6.1 and Empower) and subsequent management of the various application environments within the HR Track across multiple divisions;
• Presided over a team of Infrastructure technical resources to provide support preceding the Go - Live implementation of the PeopleSoft 9.2 upgrade as well as subsequent post-production support;
• Generated the detailed project plan for the Performance Testing initiative for both payroll (batch) and online LoadRunner testing against the PeopleSoft HCM 9.2 application;
• Supervised a technical team involved in the installation, management and performance testing of a PeopleSoft HCM 9.2 environment on a VCE V-Block architecture for an internal Proof-of-Concept;
• Provided ad-hoc technical support for the PeopleSoft HCM 9.2 upgrade on a Red Hat Linux 5.6 platform with an Confidential 11g (11.2.0.2.0 ) database and for the Empower application on Windows-based servers using MS SQL Server;
• Conducted weekly meetings to track progress on the various initiatives; and
• Generated weekly MS Word and email communication to provide project updates to management, key sponsors and team members

Confidential, Boston, MA

Responsibilities:

• Positioned as the Technical Lead for PeopleSoft Security Administration to implement Create User IDs and Dynamic Roles functionality. Worked with colleagues to design, test and implement security measures for the MassHR engagement;
• Took a lead role in working with technical team to integrate Kaba hardware (time clocks) and software with the PeopleSoft HCM application software;
• Leveraged process improvements through the implementation of Forgotten Password, Queue Partitioning, dedicated Messaging Servers and Integration Broker failover;
• Implemented the infrastructure necessary for a hybrid Report Repository; and
• Introduced various Unix shell scripts to maintain and monitor the lower development environments (disk space management, active traces, abended processes, etc.) and troubleshooting production issues

Confidential, Tucson, AZ

Project Team Lead

Responsibilities:

• Managed a group of Confidential database administrators providing technical support for a number of pillars - PeopleSoft Student Administration 9.0, PeopleSoft Enterprise Performance 9.0 and Human Capital Management 9.0, and Kuali Financial Systems;
• Provided mentoring and leadership to the Confidential DBAs;
• Introduced new processes to streamline daily tasks and objectives as well as increased the amount of documentation and knowledge transfer amongst the technical project team;
• Interfaced with project community to validate issues and obstacles, and provide resolutions;
• Conducted weekly meetings to track progress on the various initiatives; and
• Generated weekly MS Word and email communication to provide project updates to management, key sponsors and team members

Confidential

Responsibilities:

• Completed almost ten years of service working for PeopleSoft and Confidential within the Consulting line of business.
• During this timeframe, professional expertise was delivered to over 50 clients in North America and Europe.
• Some of the key leadership roles are noted below.

Confidential, Houston, TX

Technical Architect

Responsibilities:

• Actively participated in the initial discovery phase - defining and designing specifications, deliverables, milestones and project phases;
• Worked with client counterparts to develop detailed functional and technical work plans;
• Created and reviewed project documentation to reflect accuracy and relevance to the stated project goals and objectives;
• Directed technical team to create interactive demonstrations to assist management team on possible implementation of new features;
• Provided weekly updates to the project sponsors and management team; and
• Resolved project issues on a timely basis

Confidential, Topeka, KS

Technical Lead

Responsibilities:

• Investigated obstacles with issue resolution that had plagued both projects;
• Introduced streamlined process controls that allowed the development and offshore resources to remain focused on delivering key project milestones and eliminated potential project delays;
• Enabled front-line troubleshooting by researching, identifying and resolving issues for both the Financials and HCM projects;
• Initiated regular meetings to delegate issue tickets, determine status of each ticket and close any issues that had been resolved;
• Provided transfer of knowledge to client personnel in environment configuration, change control process, project migrations, Integration Broker, Component Interface, XML Publisher setup and performance tuning

Confidential

Responsibilities:

• Assumed Technical Lead on a Stress Testing initiative using LoadRunner and other monitoring and tuning techniques on a CRM 8.8 SP1 application;
• Upon arrival, reviewed the existing project plan and deliverables with respect to Stress Testing. Made recommendations on changes where necessary;
• Coordinated and managed scheduled test runs with client project team. Reviewed results, formulated new action plans and delegated work assignments to team members;
• Summarized results and presented to project sponsors and management team; and
• Shared feedback with client project team to ensure inclusiveness

Confidential, Hillsboro, OR

Responsibilities:

• Met with CTO and management team to derive details surrounding an emergency production down status of its CRM 8.8 SP1 application;
• Developed strategic project plan to address resolution of production issues with participants of the SWAT team and Confidential management;
• Concentrated on PeopleSoft CRM application and Confidential 9i database with cooperation from Confidential database administrators and other personnel; and
• Generated executive summary and project deliverables outlining resolutions implemented by the SWAT team

Confidential

Senior Consultant

Responsibilities:

• Worked with sales team to generate consulting opportunities with potential and existing customers;
• Responded to Request for Proposals (RFPs) and generated business proposals when necessary;
• Visited client sites to renew or maintain business relationships. Invested 9 months to repair business alliances with two oil companies in Fort McMurray who were unreferenceable for 7 years;
• Delivered weekly revenue and budget forecasts to senior management;
• Participated in weekly senior management meetings to discuss new business, internal plans, etc.;
• Worked with administrative staff to generate client invoices and ensure prompt payment;
• Projected consultant schedules on weekly and monthly basis to ensure maximum revenue generated;
• Authorized and approved timesheets and expense reports submitted by employees and contractors;
• Provided constructive feedback to consultants on a quarterly basis;
• Responsible for annual reviews and potential salary increases and promotions for staff; and
• Reviewed resumes and conducted interviews for potential staff hirings

Confidential

Responsibilities:

• Assessed the current landscape of the Salesforce Automation project with respect to Confidential ’s participation;
• Created, revisited and maintained a new detailed project plan with corrective actions and deliverables and presented to Confidential and client sponsors;
• Managed project budget to ensure tasks and milestones were delivered on-time and within the defined parameters and scope;
• Attended daily PMO meetings to provide updates on project work from respective vendors;
• Led daily scrum meetings with Confidential project team to determine key actions and deliverables as well as provided individual feedback whenever possible;
• Assisted in recruitment of resources when additional resources were required;
• Provided crisis management when unforeseen events occurred during the project; and
• Performed risk analysis and mitigation strategies when necessary