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Peoplesoft Hrms Qa Analyst Resume

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Duluth, GeorgiA

SUMMARY:

To obtain a challenging position with a progressive organizational development, instructional design, analysis and implementation where my experience, skill and abilities will be considered major assets. I have 15 plus years of PeopleSoft HRMS Application experiences with several PeopleSoft Application modules that include HR, Payroll, Base Benefits, Benefits Administration, Employee/Manager Self Service, Time & Labor, Absence Management and Kronos. Highly organized and detailed oriented, true self - starter who consistently displays an enthusiastic approach to the goals and objectives of the company.

TECHNICAL SKILLS:

Software’s: Windows XP, Windows 2007, 2008 and 2010 - Microsoft Offices 2007, 2008 and 2010, Excel, Word, Toad, Oracle SQL Plus, PeopleSoft Data Mover, BMC Remedy Client ver. 7.0, BMC Remedy ITSM Web ver. 7.5, Confidential CRM-Siebel, FootPrints and SharePoint

PROFESSIONAL EXPERIENCE:

PeopleSoft HRMS QA Analyst

Confidential, Duluth, Georgia

Responsibilities:

  • Serve as a PeopleSoft HRMS QA Analyst in reviewing requirements for 401(k) Retirement Plan Project.
  • Wrote test plan, wrote test scripts, execute test scripts while performing application testing.
  • Work with the development team and analysis to debug issues in the QRAC environment.
  • Wrote user acceptance test scripts and manage user acceptance test activity.
  • Perform configuration table set up and analyze, troubleshoot issues.

PeopleSoft HCM Analyst II

Confidential, Atlanta, Georgia

Responsibilities:

  • Serve as the PeopleSoft HCM Functional Support second tier for the production environment which includes modules: HR, Benefits Administration, Payroll, Time & Labor and Kronos.
  • Provides liaison services between functional users and technical system group in the development and modification of information systems.
  • Analyze, document business processes and recommend new and improved business functionality for customers. Perform execution of testing functionality of PeopleSoft HCM Upgrade from 9.0 to 9.2.
  • Provide ongoing user support to business units in troubleshooting and resolving system issues. Perform Project Management duties for the Kronos Upgrade from version 6.02 to 7.0 in configuring the application and features of Pay Code Distribution, Pay Rules, Holiday Schedules, Work Rules and provide security access to Kronos users for the production and test environments for Function Access Profiles, Data Access Profiles and set up Schedule Pattern.
  • Assist in the Oneusg conversion implementation project to convert all 31 Georgia institutions using Confidential system data to PeopleSoft 9.2 system in defining current and future business processes. Defining current and future system analyses and fit/gap assessment. Setup Payroll and Time and Labor configuration tables. Assist in the testing of Time & Labor and Absence Management test cases from the PeopleSoft HCM Gold, PeopleSoft HCM Pre-Test and PeopleSoft HCM UAT environments.
  • Assist with providing periodic end-user training and training for new initiatives.

Client Services Analyst

Confidential, Alpharetta, Georgia

Responsibilities:

  • Serve as the Functional and Technical Support second tier working directly with Enterprise Payroll Services clients and associates on application for data and technical related production support issues.
  • Proactively works to identify, communicate, and mitigate issues that may negatively impact the use of the application from the HRMS modules: HR, Payroll, Base Benefits, Time & Labor, Security Administration and correct data using SQL.
  • Review and document cases from the CRM product Siebel Tracking Request database for root causes.
  • Act as a liaison between Confidential Enterprise Payroll Services Clients and Hosting Centers.
  • Provides testing of applications, and patches prior to introduction to Confidential post and production environments. Work closely with the Project Managers, Custom Technical Support and Migration team to complete project migrations.

Advanced Production Systems Analyst

Confidential, Atlanta, Georgia

Responsibilities:

  • Serve as the PeopleSoft HCM Functional Support second-tier contact for functionality-based problems from operations analyst and internal and external subject matter experts.
  • Troubleshoot and resolve difficult and complex issues with internal and external subject matter experts to identify trends as it applies to required changes and modifications from the BMC Remedy Action Request System. Conduct Tax Update Business Analysis to payroll team and facilitate migration.
  • Perform functional configuration for Time and Labor groups including: Taskgroup, Workgroup, Dynamic Group, Assign Work Schedule, and perform Time and Labor Mapping from department table. Execute Time Administration process and Approve Payable Time for Time and Labor users.
  • Work with Payroll Business Unit users in troubleshooting and resolving production issues with uploading inbound and outbound Kronos interface files. Audit Kronos data for SOX Compliance.
  • Responsible for performing best practice to determine the root cause analysis that determines the best overall solution for complex and difficult problem solving. Ability to communicate that solutions-recommendation to the client.
  • Works with the business owners including: Project Managers, Development, DBA, QA teams and end-users to implement PeopleSoft HCM upgrade from version 8.1 to 8.9.
  • Maintain functional document to include business-required workflow, test plans and document functional specifications.
  • Work with development team and DBA’s on production support plans and execute projects.
  • Assist end users with User Acceptance Testing.

Staff Consultant - Payroll Functional Lead

Confidential, Atlanta, Georgia

Responsibilities:

  • Served as the Payroll Functional Lead for PeopleSoft version 8.8 HRMS implementation for HR, Payroll and Benefits Administration. Project responsibilities included: Define current and future business processes, current and future system analyses and fit/gap assessment.
  • Develop Business Transaction templates for payroll business requirement needs of analysis that included: Report analysis, Interface analysis, Conversion analysis and Business Process analysis.
  • Conduct Business Process Review Workflow Design sessions with client personnel.
  • Review and analyzed Configuration table set-up process for payroll module.
  • Provide PeopleSoft leadership guidance and support to end users.

Payroll Services Manager

Confidential, Decatur, Georgia

Responsibilities:

  • Manages payroll operation of 7,000 employees that contains Biweekly payroll, Monthly Elected Officials payroll and 2,500 Pension Payroll. Directs and evaluates assigned payroll staff within the main campus of the Administration payroll department. Responsible for developing, implementing and coordinating policies and procedures for the payroll organization. Oversee 2 major modules of PeopleSoft HRMS Applications, Payroll/Time and Labor including Kronos Workforce Central of version 4.2.
  • Manages the daily efficiencies and management of the payroll staff to provide outstanding customer service to county employees. Provide leadership and direction for the payroll teams interpret county policies and governmental regulations and tax laws that impact payroll process. Work with Human Resource (HRIS unit), Benefit, Pension, Accounting and IT departments to establish procedural documents and schedules to expedite the payroll workflow. Update Management Team for HRIS Executive Committee on payroll related items.
  • Serve as a liaison with internal employees about research, analyze and resolve related payroll discrepancy, and responsible for the payroll system, including implementing PeopleSoft upgrade version 7.5 to 8.3. Maintain setting up payroll/deduction tables and test tax updates from key functional super user perspective. Develop PeopleSoft reporting queries to all management level.
  • Prepare and complete various payroll forms and reports such as Federal/State tax forms including the preparation Year End processing of W-2, W-2c, 1099-R, Federal/State tax balancing, transmission of Quarterly Unemployment taxes through Confidential Tax Services, FICA billing statement, Garnishments and Payroll /General Ledger Interface.
  • Conduct hiring process, completion of employee’s performance management appraisals, training, and develop the payroll staff in new policies and procedures.

Production Systems Analyst

Confidential, Atlanta, Georgia

Responsibilities:

  • Act as a liaison supporting functional/technical issues between the Corporate Payroll processing department, Payroll Tax department, Payroll Accounting department and the CAS&T IT (Applications Development), utilizing PeopleSoft.
  • Perform execution of User Acceptance Testing and QA Testing in HRQA, HRUAT, and POSTHR Database environment. Maintain PeopleSoft tables for Payroll department. Perform writing test plans, test payroll production enhancements, tax updates and develop test case scenarios on an Oracle database platform using Client Server and UNIX.
  • Review, analysis and resolve production related issues with payroll end users. Oversee the Payroll Production Support environment and assist the Payroll Production Support Specialist.
  • Develop reporting solutions for Payroll end users using PeopleSoft Query.
  • Perform PeopleSoft system upgrades for HRMS applications (HR/PAYROLL and BENFITS) from version 6.02 to 7.5. Knowledge of Time and Labor using PeopleSoft system.
  • Process several reports through SQR and SQL languages using PeopleSoft version 7.5.

Database Specialist

Confidential, Atlanta, Georgia

Responsibilities:

  • Responsible for executing the In-house payroll processes, which included several PeopleSoft functions: Paysheets Creation, Pay Calculation, Pay Confirmation (On-Cycle/Off-Cycle process for Biweekly and Semi-Monthly payroll).
  • Create check print files with printing checks for 10,000 employees.
  • Upload Kronos data files from Timebank into PeopleSoft payroll system. Upload Timesheets data files from Access database into PeopleSoft payroll system.
  • Created Direct Deposit and Positive Pay Files, which include transmitting files to bank. Transmit STS tax filing.
  • Create Quarterly State Unemployment files for Wage Tax Reporting through Magnetic Media.
  • Process and printed over 10,000 employee’s Earnings Statement and W-2’s.

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