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Senior Manager Resume

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SoutheasT

SUMMARY:

  • IT professional with 14 years of experience in full life cycle implementation, upgrade and support of Oracle PeopleSoft HRMS solutions as functional and Quality Assurance consultant.
  • Strong expertise in gathering requirements, process mapping, use cases, functional designs, requirements traceability, configuration, security, quality assurance as part of full life cycle implementation and upgrades of PeopleSoft HCM suite.
  • Strong capability to manage project delivery/deliverables in varied/fast paced environments involving onsite/offshore arrangements
  • Strong supervisory skills with ability to manage, mentor and train teams of varied sizes and skillsets
  • High level of skills in project estimation, delivery planning, program coordination and review
  • Strong ability to spearhead/lead efforts over system/integration/UAT test phases with test plans, test cases, test scripts; perform functionality testing; manage defects and prepare test completion reports with test metrics.
  • High proficiency and hands on experience in working with the following
  • Requirements, Testing & Defect Management Tools such as Rational RequisitePro, Mercury Test Director 7x/ 8x, Quality Center 9x, Application Lifecycle Management 11x, Quick Test Pro 5x/6x/8x/9x, 10x and Quest Stat 4x, Rational TestManager 7x, Rational ClearQuest 6x, 7x and ClearCase 6x/7x.
  • Databases such as MS Access 9.0/10.0/11.5 , Oracle 8, 8i & 10g & 11g, SQL Server 2000 & 2005, 2008 & 2012.
  • Database Interface Tools such as SQL Plus, Toad, SQL Developer, nVision, Crystal Reports.
  • Adequate technical understanding of PeopleCode, SQR, SQL, Integration Broker, Application Messaging and BI Publisher.
  • Microsoft Office suite comprising Word, Excel, Power Point, Visio among others.
  • Strong implementation/upgrade skills and high level of business process knowledge of PeopleSoft HCM 8.3, 8.8 and 8.9, 9.0 and 9.1 and 9.2 suites, Oracle E - Business Suite - HCM and Financials 10.7 and 11i
  • Certified as a PeopleSoft HCM 9 Consulting expert
  • Certified in Oracle Fusion 11G Global Human resources

PROFESSIONAL EXPERIENCE:

Confidential, Southeast

Senior Manager

Environment: PeopleSoft HCM 9.2, ALM 11x, Clear Quest 7x

Responsibilities:

  • Support the upgrade of Time & Labor and Payroll for North America modules
  • Identify new 9.2 functionality and implement them with requirements, design, configuration and testing
  • Identify customizations in 8.8 and analyze for retrofits and retirements.
  • Support technical team with retrofits
  • Assist in the migration from legacy to new environment
  • Develop/maintain configuration workbooks
  • Support unit and batch schedule testing
  • Perform system integration testing
  • Develop training and knowledge documents and user manuals
  • Develop project plan, work breakdown structure and resource maps to the functional tasks.
  • Develop mobilization approach, off-shore delivery structure and transition plan
  • Contribute toward scoping, timeline, quality requirements
  • Ensure compliance standards toward successful project delivery
  • Perform all other PMO activities as needed including functional audits

Confidential

HCM Consulting Manager

Environment: PeopleSoft HCM 9.2, ALM 11x, Remedy 8x

Responsibilities:

  • Gathered requirements for the modules using Conference Room Pilot (CRP) sessions, Workshops and Interviews from the internal sales and domain experts that interface with the client process owners/stakeholders.
  • Developed business process maps with narratives using Industry Prints and successfully streamlined them for the Confidential industry needs.
  • Conducted fit-gap sessions for the modules and reviewed/validated the gaps for the level of effort and cross module impacts.
  • Developed detailed functional designs for all the identified gaps across the modules.
  • Developed configuration designs and successfully carried out configuration of the modules.
  • Built and maintained Requirements Traceability Matrix (RTM) right throughout the implementation.
  • Successfully devised strategy to bring in data at both configuration and employee levels modeled on real time and industry best practice using Excel-CI utility.
  • Developed comprehensive security plan including across-the board matrix for access and process requirements.
  • Spearheaded testing of the modules with test plan, test scripts, test data, defect tracking across system and integration test phases.
  • Facilitate business policy orientation for users with internal policy/subject matter experts
  • Build a team of quality assurance analysts and setting work norms and expectations for the team.
  • Conduct performance evaluation of the QA team in addition to deliver all test artifacts to the business users.
  • Interact with project team and business users on a daily basis
  • Develop best practices documentation across the suite
  • Develop workstream management approach within the HCM suite
  • Perform impact and risk analysis from technology and functionality perspectives for successful project delivery
  • Successfully led and managed a team of 3 functional analysts, 2 developers and 3 Quality Assurance analysts.
  • Interacted with the technical team right throughout the implementation.

Confidential

Functional Consulting Manager

Environment: PeopleSoft HCM 8.9 and 9.1, Quality Center 10x

Responsibilities:

  • Successfully helped document current state and 9.1 upgrade direction for the modules.
  • Gathered business requirements and validated them with business users to baseline them
  • Captured business process flows and mapped them out for review and ratification with users.
  • Completed gap analysis with specific focus on customizations and business cases for retrofits/retirements
  • Developed functional specifications for the gaps identified during gap sessions and reviewed with users
  • Supported development team in identifying approaches for re-applying key customized and impacted objects.
  • Reviewed and provided inputs on all functional deliverables created for the project.
  • Documented and maintained functional issues and risks.
  • Developed test plans/scenarios/scripts/traceability matrix.
  • Prepared/reviewed test entrance/exit criteria.
  • Successfully led testing of the modules during system, integration and UAT test phases including defect management and test completion.
  • Supported during cut-over and moves to Production, including production go-live weekend.
  • Hired/on boarded functional & QA resources for the project
  • Developed functional project plan, work schedules and staffing plan
  • Managed a team of 5 functional/QA resources, both onsite and offshore
  • Evaluated performance of resources on the project.
  • Developed and reviewed functional consolidation tasks for Core HR, Compensation and Time & Labor.
  • Successfully prepared delivery plan for configuration of consolidated systems for HR, Compensation, Benefits, Time & Labor and Payroll systems. Developed data mapping documents for bringing in history data, employee balances including custom data from legacy systems.
  • Developed functional conversion designs for converting source data in line with target system.
  • Wrote SQL scripts for data loads of configuration data across environments.
  • Validated Converted data for multiple Mock conversions.
  • Planned and executed system and Integration tests across HR, Compensation, Benefits, and T&L in the consolidated environment.
  • Identified issues/risks in meeting the timelines for mock conversions and SIT 1 & 2.

Confidential

Senior HCM Functional Lead

Responsibilities:

  • Analyzed current state of applications in 8.9 and presented 9.1 features including enhancements of old functionality that are relevant to the customer.
  • Support PMO with functional project plan and resource mapping.
  • Demonstrated new features in 9.1 focused on compensation, Time & Labor to the users and conducted workshops to gather business requirements.
  • Successfully Conducted deep-dive sessions with additional demo base-lines related to new feature in eComp Manager Desktop, Time & Labor.
  • Helped design employee annual compensation increase based on performance review using compensation cycles.
  • Developed functional specification for the gaps documented during the fit-gap sessions and reviewed them with the users.
  • Identified the customizations and analyzed them to retire and retrofit based on the requirements and fit-gap findings.
  • Analyzed functional/technical impacts of the decision on customizations across the HCM/Financial systems and developed impact documents.
  • Analyzed impact of bundles/patches in the context of upgrade.
  • Coordinated and provided post-production support.
  • Helped with hiring and onboarding of functional resources for both on-site and offshore project work.

Confidential

Senior Functional Lead

Responsibilities:

  • Prepared requirements traceability for a detailed coverage of User Acceptance Test scope. Develop test cases/scenarios for end to end test coverage.
  • Successfully trained users on the heavily customized eProfile/eProfile Manager Desktop applications with valuable tips and tricks for easy application usage.
  • Configured the workflow transactions of Manager Self Service as part of application enhancements by defining the necessary components of Workflow including Approvals.
  • Developed test scripts and engaged in functional testing of the application.
  • Coordinated development of training materials using UPK.
  • Facilitated business policy orientation for users with internal policy/subject matter experts.
  • Built a team of quality assurance analysts and set work norms and expectations for the team.
  • Trained and mentored the QA team.
  • Supported the project manager and business users on a daily basis.

Confidential

Senior Functional Consultant

Responsibilities:

  • Analyzed data with various system/business users of the legacy system.
  • Developed conversion matrix at record and data element levels by Interacting with system and business users on various business rules in the legacy system.
  • Analyzed converted data following every mock conversion for data quality and integrity.
  • Gathered functional requirements for summer pay credit and rule based step increase functionality for employees based on dynamic eligibility criteria.
  • Engaged in development of prototypes and conducted walk through with process owners on compensation and payroll special projects.
  • Developed functional specifications for these special projects and reviewed them with business sponsors for approval.
  • Developed configuration design documents for all the special projects and completed all the required configuration.
  • Engaged in execution of system and integration testing.
  • Trained business users and provide go-live support on special projects.

Confidential

Senior HCM Functional Consultant

Responsibilities:

  • Captured prioritized business requirements from business process owners.
  • Demonstrated application capabilities related to Talent Acquisition Manager and Candidate Gateway to system users.
  • Carried out fit-gap analysis and reviewed the findings with the business process owners.
  • Developed functional specifications based on the gaps identified.
  • Designed integration of Talent Acquisition Manager with Payroll for North America for Employee Referral Program.
  • Analyzed impact of custom processes for job opening, offer approvals, new hire contract administration, absence recording & tracking and car management among others.
  • Prepared and developed data conversion plans/maps for conversion into 8.9 systems.
  • Prepared configuration design documents and completed configuration of the systems.
  • Led testing efforts for all the systems being rolled out by developing comprehensive test plans, test scripts and test cases.
  • Executed functional testing of all delivered and custom functionality, tracked defects, and retested defect fixes.
  • Built and managed a team consisting of functional and automation testers.

Confidential

Senior HCM Functional Consultant

Responsibilities:

  • Developed demo scripts and conducted conference room pilots on all applications under scope.
  • Gathered, reviewed and base lined business requirements including traceability matrix on the applications.
  • Developed as-is & to-be process flows including narratives for salary planning, variable compensation and total compensation.
  • Designed a customized multi-use salary budgeting functionality based on unique client approval needs
  • Developed functional specifications on custom reporting requirements for strategic compensation decisions.
  • Completed configuration of the entire compensation system including workflow based on configuration design for both delivered and custom functionality.
  • Developed overall security matrix for salary planning and eCompensation implementations.
  • Developed training manuals for end users and trained them on the use of the compensation systems.
  • Performed many support functions as part of the project cut over plan.
  • Carried out QA efforts focused on system and UAT testing of the entire HR and compensation systems including detailed test plan, test entrance/exit criteria, test cases/scripts, log/track quality defects.

Confidential

Functional Consultant

Responsibilities:

  • Led application enhancement walk through sessions with user groups to identify high level requirements.
  • Identified customizations followed by detailed analysis for retrofits/retirements.
  • Developed and reviewed system wide impacts on customization decisions across processes, reports, interfaces and security among others. Performed lead duties such as detailed requirements gathering, test planning, training, business liaison, communications etc.
  • Provided guidance to business users and team on using the applications.
  • Provided relevant implementation support during application deployment.

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