SUMMARY:

• Confidential has over 20 years of international and diversified software implementation, project management, and software development experience with exposure to a broad range of business functions.
• She is an energetic, innovative professional who has a sense of team, cares about people, and produces results.
• Her educational background is in Information Systems, providing formal course work and practical experience in the areas of systems analysis & design, relational database theory and design, and several programming languages and operating systems.
• Prior to working with PS, she worked in the manufacturing and service industries for over 14 years in Information Systems staff and leadership positions.

EXPERTISE AREA:

• PS Products
• Workforce Administration
• Benefits Administration
• Competency Management
• COBRA
• Position Management
• Base Benefits
• Career Planning
• Benefits Billing
• Regulatory Reporting eBenefits

TECHNICAL SKILLS:

• PS Application Designer
• PS Security Administrator
• PS Application Engine
• SQL
• PS Process Scheduler
• PeopleTools & PeopleCode
• PS Query
• COBOL
• SQL Server
• Business Process Design
• Microsoft Project
• Microsoft Office
• Microsoft Outlook
• Microsoft Windows
• Microsoft Visio

PEOPLESOFT HCM/HRMS EXPERIENCE:

Functional Consultant

Confidential

Responsibilities:

• Initial oversight responsibilities included high - level and detailed review of all HCM configuration and test results to ensure that both the client and third-party implementation firm were on-track for “Go Live” dates.
• Conversion Validation
• Payroll Parallel Testing
• Business Process Definition and Testing
• Transition to Benefits Functional Lead to ‘turn on’ Ben Admin functionality and all outbound vendor interfaces.
• Analyzed and built configuration for v9.2 Life Events, both PS-delivered functionality and client-specific Events.
• Resolved many configuration and other issues identified through testing of PS-delivered functionality and customizations.
• Prepared and tested nearly 300 Public Queries for use in day-to-day operations of the various HCM teams.
• Prepared functional design documentation and tested all outbound vendor interfaces.

PeopleSoft HCM v9.2 Implementation, Benefits Functional Consultant

Confidential

Responsibilities:

• Analyzed and built configuration for v9.2 Life Events, both PS-delivered functionality and client-specific Events.
• Defined Test Scenarios and conducted testing for System Integration and User Acceptance.
• Resolved many configuration and other issues identified through testing of PS-delivered functionality and customizations.
• Prepared and tested several dozen Public Queries for use in day-to-day operations of the Benefits teams.

PeopleSoft HCM Upgrade v8.8 to v9.2, Benefits Lead

Confidential

Responsibilities:

• Analysis and preparation of ‘As Is’ and ‘To Be’ Business Processes
• Analysis and preparation of Functional Design documentation with detailed Test Scenarios for SIT
• Analysis and resolution of numerous issues with incorrect configuration for Ben Admin Event Maintenance and OE.
• Analysis and preparation of several dozen Public Queries for use in day-to-day operations of the various Benefits teams.

PeopleSoft HCM v9.1 Open Enrollment and Year-End, Benefits Functional Support

Confidential

Responsibilities:

• Day-to-day operational support for all processing related to Annual Open Enrollment
• Analyzed and resolved numerous Ben Admin issues resulting from incorrect configuration for Event Maintenance.

PeopleSoft HCM v9.1 Implementation, Benefits Functional Consultant

Confidential

Responsibilities:

• Re-designed, built and tested all Base Benefits configuration to resolve numerous issues with deduction calculations and vendor interfaces.

PeopleSoft HCM v9.1 Open Enrollment, Benefits Functional Consultant

Confidential

Responsibilities:

• Designed and tested Base Benefits configuration to support new High Deductible medical plan and associated Health Savings Account.

PeopleSoft HRMS v8.8 to v9.1 Upgrade, Benefits Functional Support

Confidential

Responsibilities:

• Defined, built and tracked 60+ functional test cases for Manual Events through multiple pay cycles for Parallel Testing.
• Reviewed, tested and re-wrote 50+ functional procedural documents for the Benefits Operational team.

PeopleSoft HRMS v9.1 HR and Benefits Functional Support

Confidential

Responsibilities:

• Analyzed and resolved numerous HR and Benefits Issues resulting from incorrect ‘go live’ conversion processing.
• Configured and tested Open Enrollment processing and associated interfaces.
• Designed and built 200+ public queries for use by HR and Benefits Business Analysts.

PeopleSoft HRMS v9.1 Implementation, Functional Conversion Lead

Confidential

Responsibilities:

• Implemented procedures for tracking Data Map Updates and Conversion Issues identified through Integration and User Acceptance Testing.
• Defined functional verification tasks for all modules.
• Designed and built tools to facilitate and automate the functional verification tasks.

PeopleSoft HRMS v8.8 Benefits Administration Functional Support

Confidential

Responsibilities:

• Identified and resolved several issues with Ben Admin configuration and setup.
• Coordinated and tested all setup data changes in support of the upgrade to v9.
• Worked with the functional users to prepare test plans/scenarios and conduct testing.

PeopleSoft HRMS v9 Benefits Administration Functional Support

Confidential

Responsibilities:

• Identified and resolved numerous issues with Benefits Admin configuration and setup.
• Analyzed and resolved issues from v8.3 to v9 Upgrade, primarily related to vendor interfaces and regulatory reporting.
• Coordinated and tested all setup data changes and interface development in support of Annual Enrollment.
• Prepared, coordinated and conducted HR, Benefits and Payroll functional user testing.

Confidential

Benefits Admin Functional Consultant

Responsibilities:

• Defined, coordinated and tested all setup data changes and interface development in support of Open Enrollment.
• Developed specifications for customized batch processing for eBenefits specific to New Hires.

PeopleSoft HRMS v8.9 Benefits Administration Functional Support

Confidential

Responsibilities:

• Worked with functional users to prepare test plans, and conduct tests, for eBenefits and Employee Self-Service.
• Analyzed requirements and developed numerous public queries to support ongoing operations for HR and Benefits.
• Provided technical support to functional users before, during and after Annual Enrollment.

PeopleSoft HRMS v8.3 Benefits Administration Functional Support

Confidential

Responsibilities:

• Identified and resolved numerous issues with Benefits Admin configuration and setup.
• Identified and resolved many issues with both inbound and outbound interfaces for demographic and enrollment data.
• Worked with functional users and development team to prepare for, and conduct, all processing for Open Enrollment.
• Worked with functional users to prepare for upgrade to v9.0.
• Worked with functional users to setup and test COBRA, Benefits Billing and Retroactive Benefit Deduction modules.

Benefits Functional Lead

Confidential

Responsibilities:

• Conducted and facilitated Requirements Verification Analysis sessions, and prepared supporting documentation.
• Conducted and facilitated Fit-Gap Analysis sessions, and prepared detailed Scope documentation.

Confidential

HR and Benefits Functional Lead

Responsibilities:

• Responsible for analyzing and defining requirements for the modifications and system configuration data.
• Responsible for data mapping and verification of HR and Benefits converted data.
• Responsible for design and testing of inbound and outbound vendor interfaces and other modifications.
• Worked with the functional users to prepare test plans and scenarios.

Confidential

Benefits Admin Functional Consultant

Responsibilities:

• Responsible for defining requirements and testing all changes to the customized Enrollment Form, Confirmation Statement and eBenefits web pages for Open Enrollment.
• Worked with other team members to enter updates to Ben Admin setup tables for the new calendar year, including benefit programs, plans, event rules, eligibility rules, zip code lists and rates.

Confidential

H.R. and Benefits Admin Functional Consultant

Responsibilities:

• Prepared materials for, and conducted, all Benefits-related internal end-user training classes.
• Responsible for HR and Benefits data setup and business processes.
• Responsible for verification of HR and Benefits converted data.
• Developed numerous queries to support Integration, Parallel and Pilot testing activities, and for ongoing operations.
• Refined design documentation for, and tested, inbound and outbound vendor interfaces and other modifications.
• Provided post “Go Live” support to the HR, Benefits and Payroll teams.

Confidential

H.R. and Benefits Administration Functional Lead

Responsibilities:

• Responsible for all HR and Benefits data setup and project team member training
• Conducted Fit-Gap Analysis and prepared detailed Scope documentation.
• Prepared HR and Benefits Data Maps required for conversion of historical data from BASYS application.
• Prepared functional & technical specifications for all HR & Benefits modifications identified during Fit-Gap phase.
• Prepared functional and technical design specifications for all HR and Benefits Quality Control reporting.
• Worked with the functional users to prepare user test plans & scenarios, and ‘Power’ & end-user training materials.

Confidential

H.R./Technical Consultant

Responsibilities:

• Lead Consultant and Technical Developer to analyze, design, develop and test bolt-on customizations, including all PeopleSoft objects, Application Engine program, Queries and Reports.
• Trained functional team on system usage and Query development.

Confidential

H.R./Benefits Consultant

Responsibilities:

• Worked with technical team to analyze and troubleshoot issues identified during User Acceptance Testing.
• Analyzed and resolved problems associated with Open Enrollment and Event Maintenance data setup and processing.
• Worked with functional team to define business processes for Open Enrollment and Event Maintenance.

Confidential

H.R./Benefits/Payroll Consultant

Responsibilities:

• Worked with functional teams to validate and complete system tests of business processes.
• Worked with functional teams to plan for, and complete, Payroll parallel test processing.
• Worked with functional teams to plan for, and prepare, communication materials.
• Conducted training session for project team members for PS-Query.
• Worked with technical team to analyze and troubleshoot issues identified during testing activities.

Confidential

Business Process Lead Consultant

Responsibilities:

• Facilitated Business Process Team responsible for definition of nearly 150 business processes to enable startup of an H.R./Benefits/Payroll Service Center to support 15,000 employees and retirees. Completed deliverables included Visio process flow diagrams, and service center security and reporting requirements.
• Worked with Business Process Team to identify and document requirements associated with Service Center -- computer hardware, office space, personnel, job descriptions, telephony equipment, incident tracking software, site visits, vendor demonstrations, etc.
• Worked with all functional teams to validate and complete preliminary tests of the business processes.
• Mentored the Benefits Team in their efforts to analyze, implement and test all Benefits Administration setup data.

Confidential

H.R./Benefits Consultant

Responsibilities:

• Supported parallel testing efforts for implementation of v8 HR, Payroll & Base Benefits.
• Involved troubleshooting Payroll COBOL errors in an Oracle database environment, plus identifying and resolving conversion errors & discrepancies.
• Gathered requirements and created specifications for new tables, pages and reports associated with EEO Reporting.