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Peoplesoft Consultant/business Analyst Resume

Dallas, TX

PROFESSIONAL SUMMARY:

  • 6+ years of Functional work experience in PeopleSoft consultant in which years of experience on working with Peoplesoft Campus Solution modules such as Admissions and Recruitment, Student Records, Student Financials, Academic Advertisement, Hostel Management System, Gradebook and Self Service
  • Strong technical expertise in module interfacing, upgrading, conversion, development, data migration, Production support, Module Development and reporting based on People Tools and writing/debugging People Code.
  • 6+ years of Functional work experience in PeopleSoft consultant in which years of experience on working with Peoplesoft Campus Solution modules such as Admissions and Recruitment, Student Records, Student Financials, Academic Advertisement, Hostel Management System, Gradebook and Self Service
  • Strong technical expertise in module interfacing, upgrading, conversion, development, data migration, Production support, Module Development and reporting based on People Tools and writing/debugging People Code.
  • Experience in PeopleSoft Campus Solutions modules: Student Records, Recruitment, Student Admissions, Campus Community, Academic Advising, Financial Aid, Student Financials and Student Self Service
  • Having experience in PeopleSoft Financials modules: Travel & Expenses, Project Costing, Contracts, Billing, Purchasing, Accounts Payable, Accounts Receivable and General Ledger. As well in HCM/HRMS, PeopleSoft CRM and Portal.
  • Worked closely with the business Users to gather requirements and information to design functional and technical specifications for the development.
  • Worked extensively on technologies like Integration, Data Conversion, Interfaces (Inbound/Outbound), Online Customizations and development of Fluid objects.
  • Worked on mapping functional requirements to technical requirements. User manuals and training material, involved in documentation of technical specifications, developing test cases and technical design.
  • Monitoring the Oracle Regulatory bundle schedule for CS Bundles, Tax updates and HRMS bundles. Used Change Assistant for applying patches, fixed, bundles, maintenance packs and for application and People Tools upgrade
  • Analysis and development of various reports using BI Publisher, SQR, Crystal Reports, PS Query, n - vision and Application Engine. Converted the various Crystal reports to BI Publisher using with PS Query, connected queries and communications and notifications using with BI Publisher.
  • Extensively worked on sub-set of activities like User Requirement gathering, Fit-Gap analysis, Design, Development, Reports & Interfaces, Data conversion, Configuration and Objects migration, PS Security, Retrofitting, Testing (Test Plan, Test cases, Unit & System testing, UAT support), Production support and Business process/design documentations.
  • Progressive Technical experience in customization, implementation, development, deployment, integration, data conversion, training, reporting and support of PeopleSoft HRMS which includes HR, Payroll, Time and Labor, Recruiting, Benefits, Benefits Administration and Campus Solutions , Student Financials, Student Admin, Student Record modules.
  • Expertise working with Student Administration Modules (Student Administration, Student Financials, Student Records, Financial Aid, Campus Community), HRMS Modules (HR, Payroll, Benefits), EP.
  • Strong experience in federal fiscal policy and campus financial management requirements and processes.
  • Documented the data mapping effort for CS including Academic Advisory, Admissions, Campus Community, Student Records, Student Finance and Financial Aid.
  • Extensively worked with business users in Requirement Gathering and participated in designing of technical and functional specifications based on the business requirements.
  • Experience in PeopleSoft Implementation, Maintenance, Upgrading, Interfacing/ Reporting, Troubleshooting and Production support.
  • In depth understanding of the Software Development Life Cycle (SDLC) including QA analysis, planning, execution and test management.
  • Created Functional and Technical specification documentation for conversion for CS including Academic Advisory, Admissions, Campus Community, Student Records, Student Finance and Financial Aid.
  • Tested extensively on Application Messaging, People Code, Application Engine, Integration Broker, Component Interface, Workflow, PS Query, SQR and Oracle PL/SQL.
  • Experienced in managing On-site as well as Offshore Software QA Projects from concept through maintenance and providing on time deliverables with highest quality to the aggressive schedules.
  • Dedicated, self-motivated who is committed to success and adapt to multiple tasks in a high-pressured environment.
  • Worked on various Campus Solution modules such as Student Records, Recruiting and admissions, Campus Community and Financial Aid specialized in developing Data Conversion programs, Extensions, Interfaces & BI publisher reports.
  • Experience in customization, implementation, integration, data conversion, training, reporting and support of PeopleSoft HRMS which includes HR, Payroll, Time and Labor, Recruiting, Benefits, Benefits Administration and Campus Solutions , Student Financials, Student Admin, Student Record modules.
  • Expertise working with Student Administration Modules (Student Administration, Student Financials, Student Records, Financial Aid, Campus Community), HRMS Modules (HR, Payroll, Benefits), EP.
  • Documented the data mapping effort for CS including Academic Advisory, Admissions, Campus Community, Student Records, Student Finance and Financial Aid.
  • Demonstrated leadership abilities and broad technical expertise with deep technical knowledge in design, development, support, and implementation of a wide variety of PeopleSoft products and modules.
  • Excellent customer skills and ability to understand and communicate customer issues
  • Strong oral and written communication skills with ability to communicate and interact with management, vendors, business clients, and partners.

TECHNICAL SKILLS:

ERP package: Campus Solutions 9.2/9.0/8.9, PeopleSoft Financials 9.2/9.0/8.9, PeopleSoft HRMS 9.0/8.9, Portal 9.1/9.0

Modules: Student Admissions, Student Records, Campus Community, Academic Advising, Financial Aid, Student Financials and Student Self Service Travel & Expenses, Project Costing, Contracts, Billing, Purchasing, Accounts Payable, Accounts Receivable and General Ledger

People Tools: Tools version 8.56/8.55/8.54/8.53/8.50/8.48

Development Tools: Application Designer, People Code, Application Engine, Process Scheduler, Component Interface, Integration broker, Application package, SOAP /REST based Web services, Fluid UI.

Reporting Tools: PS Query, BI Publisher, SQR, Crystal, n-Vision

Admin Tools: Data Mover, Change Control

RDBMS: Oracle 11i/10g/9i, SQL Server, MS Access

Operating Systems: Windows 2000/NT, UNIX, LINUX

Other Tools: SOAP-UI, TOAD, Oracle SQL Developer, STAT, Share Point, Jira, HPQC

Languages: HTML/HTML5, CCS3, jQuery, JavaScript, C++, Java, SQL, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

PeopleSoft Consultant/Business Analyst

Responsibilities:

  • Participated in planning and design of PeopleSoft Application 9.2 upgrade. Analyze, retrofit, testing and support during application upgrade for student modules.
  • Converted the Approval Workflow Engine data from CS 9.0 HRMS application to CS9.2 Campus application and re-configured in CS 9.2 Approval Workflow Engine.
  • Configured PeopleSoft Workbench for data migration between environments, Majorly FA setup data, and fluid objects migration from one environment to other environments.
  • Participated in 9.2 implementation planning, fit/gap analysis, troubleshooting application upgrade issues and helped the business team on functional process flow.
  • Identified and developed strategy for retrofits of PeopleSoft Customizations.
  • Analysis, Design, Develop and Configure the dashboards, Tiles based on Fluid content. Design, Developed Fluid pages and interface for mobile friendly pages and transactions.
  • Implemented the GRE/TOEFL integration process and automated the process to download the student scores.
  • Worked on retrofit of various customizations such as Interface, extension and reports as part of PeopleSoft campus solution upgrade (9.2).
  • System testing of business processes of Financial Aid PeopleSoft module in relation to awarding, packaging, Verifications, authorization and disbursement.
  • System testing of business processes in Student Admission, Student Records and Academic Advisement modules.
  • Provided financial aid data\reports on adhoc basis by developing queries based on client's needs and requirements.
  • Analysis, Design, Customized and debug the Academic advising, Student records COBOLs as per the business requirement.
  • Analyze, retrofit, testing and support during Oracle CS Regulatory bundle application for Financial Aid & Student Records modules.
  • Design, Develop, Customization, support and maintenance of PeopleSoft Campus Solutions Student Admissions, Academic Advising, Student Records, Financial aid, Student Financial modules applications using PeopleSoft Development, Reporting and Integrations tools.
  • Custom crosswalk setup, designed process, Developed FA Checklists assignment process with including Comment codes, Service indicator assignments for various student attributes and student ISIR data.
  • Developed complex equations using Equation engine and associated it with Financial Aid Packaging, Repackaging Plans and Item Type setups. Also familiar with Equation SQL subroutines and Equation security.
  • Process origination and disbursement for Direct Loan and Pell Grant programs.
  • Developed and configured various financial aid communications using XML BI Publisher, 3C Engine and Communication generation process.
  • Design configured custom Classes Self-Service component with enrollment, swap and Pre-Registration functionality.
  • Designed, setup for Class, class roster, Grades and Grade roster functionally for student, faculty and advisors.
  • Responsible for end-to-end implementation of Prospect Data load for prospect data load from various data sources.
  • Designed and setup done for the XML transcript online/batch process for multi-campuses and batch printing.
  • Enrollments planner, student history pages have been configured and implemented for student and faculty centers.
  • New Facilities, Buildings location setup and mapped to classes.
  • Various Student Financials, Recruiting/Admission Crystal reports been converted to BI Publisher and decommissioned the Crystal reports and relevant objects.
  • Designed and developed Financial Aid reports for the institution using application engine, BI Publisher reports.

Confidential, Boston, MA

PeopleSoft Consultant/ Business Analyst

Responsibilities:

  • Responsible for the set-up, data-mapping and configuration in support of out of the box functionality of the Academic Advisement, Campus Self-Service, Financial Aid, Gradebook, Recruiting and Admissions, Student Administration, Student Financials, Student Records and Campus Community modules within the Campus Solutions application suite.
  • Concentrated on Campus Solution Modules Financial Aid, Student Administration, Campus Self Service, Student Financials, Academic Advising, Student Records, Contributor Relations, and Gradebook.
  • Utilized PS Query to build and run complex queries to support Student Financials business processes.
  • Concentrated on Campus Solution Modules Financial Aid, Student Administration, Campus Self Service, Student Financials, Academic Advising, Student Records, Contributor Relations, and Gradebook.
  • Ensured compliance to Department of Education and corporate policies and procedures regarding Title IV Financial Aid Funds.
  • Worked on PeopleSoft 9.0 Campus Self-Service, Financial Aid, Gradebook, Recruiting and Admissions, Student Administration, Student Financials, Student Records.
  • Guided and monitored all aspects of academics to ensure that quality educational opportunities are provided to students.
  • Oversaw graduate placement efforts to ensure that student/graduates are obtaining positions related to their career objectives and field of study.
  • Monitored and participated in all departmental activities to ensure personnel are operating within and following the policies and procedures of the university.
  • Processed all financial aid, cash, direct bill and corporate deferral paperwork for student accounts.
  • Modified People Code and made online modifications to pages, components etc. in Academic Structure, Campus Community, Student Records and Academic Advisement modules.
  • Provided on-site university management with direction and professional development designed to increase their management effectiveness, reduce turnover and decrease liabilities.
  • Processed all financial aid, cash, direct bill and corporate deferral paperwork for student accounts.
  • Developed and monitored the fiscal campus budget to ensure the campus can continue to achieve its mission and objectives and achieve corporate goals.
  • Participated in multiple training sessions, including Academic Structure, Student Financials, Financial Aid, Equation Engine, PS Query and PeopleSoft Test Framework.
  • Developed Technical design specs, program coding/debugging, unit testing, system testing, user acceptance testing in Financial Aid, Student Records, and Student Financials, Admissions, Campus Community modules.
  • Designed and produced gradebook reports; work in conjunction with district IT department to create computer generated report cards via gradebook software.
  • Utilized extensive knowledge of University/ department policies and procedures to inform constituents, answer questions, investigate and resolve problems related to student accounts, records, graduation, the wide range of academic's support, student engagement and community engagement services available to students on- campus .
  • Developed and implemented new campus application and interview process for provisional admissions students.
  • Evaluated student inquiries, preform required analysis and review of available options including: accuracy, accountability, empathy, active listening, efficient problem solving, security and confidentiality with close attention to detail.
  • Set Core Tables, Installation Tables, Defining Rules for Admissions, financial aid, Student Records and Campus Community.
  • Performed routine administrative services including admission status, financial aid student records, and student accounts, handles routine customer complaints, and coordinates solutions .

Confidential, Phoenix, AZ

PeopleSoft Business Analyst

Responsibilities:

  • Responsible for the set-up, data-mapping and configuration in support of out of the box functionality of the Academic Advisement, Campus Self-Service, Financial Aid, Gradebook, Recruiting and Admissions, Student Administration, Student Financials, Student Records and Campus Community modules within the Campus Solutions application suite.
  • Evaluated college transcripts for transfer hours through PeopleSoft Campus Solutions Admission & Student Records module.
  • Provided production support services primarily to users of the PeopleSoft Campus Solutions Student Financials module.
  • Involved in Milestones conversion from legacy system to PeopleSoft Campus Solutions using App Engine,
  • Component Interface and Parallel processing.
  • Used SQL Profiler for troubleshooting, monitoring, and optimization of SQL Server and non-production database code as well as T-SQL code from developers and QA.
  • Responsible for BRD walk through sessions with various business customer, Contacts unit leaders, IT Quality Assurance teams and coordinated the system testing and UAT of the various projects delivered as part of the various Sprints.
  • Design and developed the technical specification for any modification to the existing PeopleSoft object (SQR report, People code, application engine etc.) or to create any new object in PeopleSoft for any customization.
  • Responsible for the daily support and maintenance of the PeopleSoft HCM 9.2 software system.
  • Assisted technical staff with their People Tools 8.53.05 upgrade to their Campus Solutions 9.2 environments. Worked with Portal team on re-implementing PeopleSoft Interaction Hub on tools 8.53.05. Performed load testing of upgraded PeopleSoft systems using Apache JMeter.
  • Solved bugs on a process that generated extra cost on tuitions for new students on a campus solution client.
  • Responsible for the maintenance, support and tuning of the PeopleSoft Campus Solution , Portal application environments including Demo, Development, QA, Training, and Production
  • Created multiple interfaces for the Student Campus Solution Modules including (Student Records, Financial Aid, Admissions, academic history, and Student Finance).

Confidential

Business Analyst

Responsibilities:

  • Analyzed and documented Fact Sheets, Business Requirement Document (BRD), Functional Specification Documentation, academics and System Requirement Documentation.
  • Conducted meetings to understand the workflow, their processes and assisted in GAP Analysis to derive requirements for existing systems enhancements.
  • Worked closely with Team Managers and monitored phone calls and productivity of Representatives and HR analysts to ensure the effectiveness of service.
  • Worked with a team of Operations Managers, Supervisors, and other HR Analysts to update standards and establish goals.
  • Designed and executed test plans, tracked defects and got them resolved to ensure that business requirements and functional specifications were tested and fulfilled.
  • Supported the Training and Business Process Management departments as a Subject Matter Expert.
  • Responsible for organizing customer feedback monthly.
  • Created and analyzed performance reports and used the data to implement changes and updates that improve service and performance.
  • Required to meet aggressive ad hoc deadlines and worked on special projects.
  • Worked on major software upgrades for the service center and institution of an email channel for customer service.
  • Worked closely with the HR Service Center Managers to ensure the effectiveness and quality of the service.

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