SUMMARY:

Candidate is a dynamic consulting professional with an established performance record in Management Consulting, Project Management and Package/Custom Software Implementations. With a “can do” attitude containing strong analytical and interpersonal skills, core qualifications in technology, consulting and business process reengineering, this candidate drives her clients to achieve efficiency, productivity, quality, and financial performance improvements.

TECHNICAL EXPERTISE:

HP ALM (Application Lifecycle Management), Crystal Reports, SQR Programming Language, Microsoft Access, Unicenter Autosys Job Management, PittneyBowes DOC1 software, COBOL, Java Applets, Active X Controls, HTML, CSS, XML, XSLT, JavaScript, Oracle PL/SQL procedures, triggers and functions, Oracle SQL/Developer, Unix Shell Scripting, ERwin Data Modeler, LoadRunner 9.0

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business/System Analyst, PeopleSoft ERM

Responsibilities:

• Worked closely with Confidential ’s Meter Data Management team to design several automated processes i.e. obtaining latitude and longitude data from the field and automatically uploading to PS ERM; interfacing PS ERM with Elster’s EnergyAxis system, etc…
• Worked closely with Confidential ’s Collection Department to automate several manual collection processes.
• Worked very closely with Confidential ’s Quality Assurance Department to design and development over 10 PS ERM quality and transactional reports for the WEB and IVR interfaces.
• Created several job aids to provide for Customer Service regarding business process changes as a result of the successful implementation of the WEB and IVR interfaces.

Confidential

Senior Business Analyst

Responsibilities:

• Team Lead for Midstream Joint Venture Billing operations. Replaced current Inertia mainframe billing system with PS FSM Version 9.0 (Project Costing, Accounts Payable, Billing, Contracts, General Ledger and Accounts Receivable modules)
• Fully configured PS Project Costing, Billing, and Contracts modules to satisfy Chesapeake’s requirements
• Designed over 10 functional specifications to satisfy gaps found during requirement and configuration phase
• Developed and executed over 250 test scripts for system, integration and UAT test cycles
• Worked closely with Oracle team to resolve defects found during test cycles

Confidential

Senior Business Analyst, Oracle CC&B

Responsibilities:

• Worked on global billing system implementation, analyzing completed business requirement document and detailed requirement document and configure Oracle CC&B pricing module to work with new rate and tax requirements
• Configured branch specific data in system for over 20 different global branches
• Managed Change Control meetings and items related to Global Billing Implementation

Confidential

Functional/Technical Lead, PeopleSoft ERM

Responsibilities:

• Assisted in all aspects of SDLC including conversion activities
• Responsible for developing all app engine programs for regular and delinquent billing and all SQR programs for collection, project termination and premium review modules. Responsible for leading analysis and development of every module in Multi - Family Loan system
• Configured over 120 PS ERM delivered configuration tables for both Multi-Family Claims and Insurance sub-systems to meet over 1,000 client requirements
• Created several custom pages to streamline processing of endorsement entry, premium reviews, amortization schedule generations, servicer transfers and project terminations to meet the client’s high volume demands
• Delivered integrated software solutions, including automating collections and billing processes. Billing process in PS ERM system had 99.99% match to legacy system billing module
• Worked with end users to troubleshoot and resolve production related issues and trained end users on system features and enhancements
• Played lead functional analyst role to IBM team during 1 year transition period from Tier III to Tier II
• Created over 30 Job Aids to assist client with using new Multi-Family Insurance system
• Developed over 20 PL/SQL Oracle procedures to help conversion team reconcile Accounts Receivable in new Oracle Billing sub-system which includes approximately 20,000 converted active projects and related transaction history data

Confidential

Technical Lead, PeopleSoft ERM

Responsibilities:

• Responsible for development of all financial reconciliation reports, conversion test scripts and all system test scripts

Confidential

Quality Assurance Financial/Billing Lead, PeopleSoft ERM

Responsibilities:

• Created approximately 30 Scenarios and Billing Scripts for their new PS ERM system and was responsible for execution and testing of entire billing module
• Designed approximately 8 custom financial reconciliation reports.

Confidential

Functional/Technical Lead, PeopleSoft ERM

Responsibilities:

• Designed approximately 20 functional and technical design interface documents
• Worked closely with JEA functional and technical team to gather interface requirements
• Participated in all post go-live interface support activities.

Confidential

Technical Lead, PeopleSoft ERM

Responsibilities:

• Provided systems implementation and project management services to implement the PeopleSoft ERM System
• Responsible for day-to-day management of technical team. Tasks included technical design, programming, code reviews, task estimation, and overall quality assurance