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Peoplesoft Implementation Support Resume

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WisconsiN

EMPLOYEE PROFILE:

  • Confidential is a Technical Specialist with over 26 years of experience in software engineering, software development using full lifecycle development methodologies, database design, system administration, application administration and application security.
  • He has focused exclusively on PeopleSoft implementations for the last 19 years, and PeopleSoft Administration for the last 16. He has a strong background in hardware sizing for PeopleSoft implementations and optimizing the platform.
  • He has a very strong understanding of the design, implementation and support of PeopleSoft security.
  • Having worked as a DBA and Unix System Administrator in the past, he has a firm grasp of the interactions between the operating system, the database, the n - tier architecture and the application, with skills to evaluate, remediate and optimize the application as well as communicating effectively with other members of the platform support team in their language to analyze issues and resolve them.
  • He has used PeopleSoft internal, as well as external, applications to schedule jobs and for object migration.
  • He is familiar with Unix shell scripting as it applies to PeopleSoft.

OBJECTIVES:

He is seeking contract to hire opportunities as a PeopleSoft Application Admin/Team Lead in warmer climates that might allow him the opportunity to gain experience as an Oracle DBA.

SKILLS PROFILE:

Technical: Oracle (v4, 5, 6, 7, 8, 9, 10, 11, 12, Exadata), PL/SQL, SQR (v3, 4, 5, 6, 8), PeopleSoft (v7.0x, 7.5x, 8.1x, 8.4x, 8.9, 9.0, 9.1, 9.2), Exalogic, PeopleTools (v7.0x, 7.5x, 8.1x, 8.2x, 8.4x, 8.5x), PeopleCode, Microsoft Office including Project, Power Point and Visio, Unix, AIX, HP-UX, Solaris, Linux, Sybase, DB2 (v4, 5), MS SQL Server (v7), Windows 3.1, NT, 95, 98, 2000, XP, 7, Lotus Notes.

Functional: HRMS, Purchasing, AP, Order Management, Inventory, Service Procurement

PROFESSIONAL EXPERIENCE:

PeopleSoft Implementation Support

Confidential, Wisconsin

Responsibilities:

  • PeopleSoft administration activities not described below.
  • Support client’s existing users on 16 instances across 40 AIX and 6 Wintel servers.
  • Research and resolve issues using OEM (future), ganglia, topas, nmon and Toad (future). Suggest sql optimization opportunities.
  • Apply patches and updates through Change Assistant/PUM.
  • Stop and start PeopleSoft services.
  • Perform environment refresh pre and post tasks.
  • Monitor help desk system (SMS) for new tickets; research, work and resolve issues.
  • Upgrade PeopleTools 8.54 to 8.55.
  • Stat administration and migration activities.
  • Designed, developed, tested and implemented scripts to stream line a variety of maint and monitoring issues on AIX servers.
  • Create and provide transition documentation.

PeopleSoft Admin Team Lead

Confidential, Colorado

Responsibilities:

  • PeopleSoft administration activities not described below.
  • Manage 3 on-shore and 4 off-shore resources. Mentor and cross train managed resources.
  • Support client’s existing users on 17 instances across 43 AIX and 25 Wintel servers.
  • Research and resolve issues using OEM, topas, nmon and Toad. Suggest sql optimization opportunities.
  • Stop and start PeopleSoft services.
  • Perform environment refresh pre and post tasks.
  • Monitor help desk system (Service Now) for new tickets; work and resolve issues.
  • Installed and configured PeopleTools 8.54; upgrading PeopleTools 8.51 to 8.54. Technical Team lead and technical project manager. Create project plan using MS Project, and manage activities to the plan.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issues to determine layer of application causing issues.
  • Designed, developed, tested and implemented scripts to stream line a variety of maint and monitoring issues on AIX servers.

PeopleSoft Admin Primary Delivery Lead

Confidential, New York

Responsibilities:

  • Primary Delivery Lead PSA for 2 fortune 500 companies on HCM, FSM, EPM and FSM
  • Support 15 customers using CRM, ELM, FSM, HCM, SA and portal across 500+ servers.
  • Migrate objects and projects as requested.
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Monitor Siebel bin for new tickets.
  • Participate and lead multidisciplinary SWAT team to address critical issues.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.

PeopleSoft Admin Consultant

Confidential, Colorado

Responsibilities:

  • PeopleSoft administration activities not described below.
  • Support client’s existing users on 25 instances across 38 AIX and 31 Wintel servers.
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refresh pre and post tasks.
  • Monitor help desk system (Service Now) for new tickets; work and resolve issues.
  • Installed and configured PeopleTools 8.54; upgraded PeopleTools 8.51 to 8.54.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issues to determine layer of application causing issues.
  • Determined underlying cause of production process scheduler issue that has plaugued the client for 4 years.
  • Designed, developed, tested and implemented scripts to streamline a variety of maint and monitoring issues on AIX servers.

PeopleSoft Admin Consultant

Confidential, Ohio

Responsibilities:

  • PeopleSoft administration activities not described below with another FTE PeopleSoft admin and a contract upgrade PeopleSoft admin.
  • Support client’s existing users on FSCM, EPM and Portal across 30+ servers.
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Assist with the consolidation of 2 FSM instances into a single instance and upgrade from 8.49 tools to 8.53 tools, from Solaris to Linux.
  • Monitor help desk system for new tickets; work and resolve issues.
  • Install and configure Vertex O-series, and Vertex VRA for PeopleSoft; apply tax updates and patches. Configure integration broker connections to the Vertex PGC.
  • Trained and mentored new Vertex admin from a different group.
  • Created, documented and mentored PeopleSoft admin on using Excel to Component Interface spreadsheets to upload BU security into FSCM.
  • Assisted the PC build team with creating and testing scripts for loading two tier PeopleSoft to PCs for PeopleTools v 8.49 and 8.51 for XP and W-7 PCs.
  • Installed and configured PeopleTools clients on user’s PCs.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issues to determine layer of application causing issues.
  • Designed, developed, tested and implemented scripts to stream line a variety of maint and monitoring issues on *nix servers.
  • Develop training documentation for processes PeopleSoft Implementation Support (HCM 8.9, 9.1, FSM 9.1, SCM 8.n, PT 8.17, 8.22, 8.46, 8.49, 8.50, 8.52)

Lead PeopleSoft Admin Consultant

Confidential, New York

Responsibilities:

  • PeopleSoft Admin lead, with 2 contractors.
  • Support client’s users on FSM, HCM, SCM and Portal across 180+ servers.
  • Exalogic
  • Exadata
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Manage and coordinate quarterly High Availability Production Outages on all servers the team is responsible for (180).
  • Monitor Clarify for new tickets, work and resolve issues.
  • Create Requests For Change to track proposed changes to the application system and its servers.
  • Participate and lead multidisciplinary SWAT and Rapid Response teams to address critical issues.
  • Build systems on Windows hardware.
  • Participate, and coordinate the Peoplesoft aspects, quarterly High Availability Production Outages.
  • Mentor new PS Admins.
  • Develop training documentation for processes.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.
  • Create channels/nodes and application servers for independent processing from transaction processing.

PeopleSoft Admin Consultant

Confidential, Illinois

Responsibilities:

  • Support client’s users on FSM, HCM and Portal.
  • Upgrade FSM from 9.0 PT, 8.49 to 9.1, PT 8.51
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Monitor help desk tool for new tickets, work and resolve issues.
  • Build systems on Unix hardware.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.

PeopleSoft Admin Consultant

Confidential, New York

Responsibilities:

  • Support client’s users on FSM, HCM, SCM and Portal across 100+ servers.
  • Upgrade HCM from 8.9 PT, 8.49 to 9.1, PT 8.5
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Monitor Clarify for new tickets, work and resolve issues.
  • Participate and lead multidisciplinary SWAT team to address critical issues.
  • Build systems on Windows hardware.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.
  • Create channels/nodes and application servers for independent processing from transaction processing.
  • PeopleSoft Implementation Support (many versions and platforms)

PeopleSoft Admin Consultant

Confidential, Iowa

Responsibilities:

  • Support 15 customers using CRM, ELM, FSM, HCM, SA and portal across 500+ servers.
  • Migrate objects and projects as requested.
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Monitor Siebel bin for new tickets.
  • Participate and lead multidisciplinary SWAT team to address critical issues.
  • Perform PeopleTools upgrades.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.

Tech Support Specialist

Confidential, Iowa

Responsibilities:

  • Support 15 customers using CRM, ELM, FSM, HCM, SA and portal across 500+ servers.
  • Migrate objects and projects as requested.
  • Research and resolve issues.
  • Stop and start PeopleSoft services.
  • Perform environment refreshes.
  • Monitor Siebel bin for new tickets.
  • Participate and lead multidisciplinary SWAT team to address critical issues.
  • Perform PeopleTools upgrades.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.

PeopleSoft Administrator/ Technical Architecture Lead

Confidential, Wisconsin

Responsibilities:

  • Assisted in the scoping of hardware for new systems and upgrades.
  • Defined implementation directory structures with emphasis on future system design.
  • Supported PeopleSoft HRMS v8.1x and 8.3 applications (BB, HR).
  • Supported PeopleSoft Financials v9.0 applications (AM, AP, GL, PO, e-pro).
  • Installed and configured PeopleTools v8.49.
  • Installed FSCM v 9.0.
  • Applied PeopleSoft patches, bundles, and maintenance packs using Change Assistant.
  • Primary PeopleSoft administrator for 1 production instance and 7 non-production instances.
  • Designed and developed user security as the Security Admin. This included designing and developing Row Level Security (Permission List Based), Roles and permission lists for an FSCM 9.0 system. Managed query security as well as process security. Interfaced with Business Analysts to determine security needs. Created Roles necessary for e-procurement functionality.
  • Designed and defined developer and BA access to the system to allow maximum support while retaining SOX guidelines for financial data.
  • Created Component Interfaces for security loads.
  • Created Excel to CI programs to load users and roles.
  • Designed menus, components and pages to allow the helpdesk to have access to security while retaining SOX compliance (help desk 1).
  • Defined, designed and implemented restricted security allowing specified help desk users full security definition access (help desk 2).
  • Designed and implemented Distributed User Profiles for help desk security administration.
  • Created sql scripts to bulk load user preferences.
  • Interfaced with users through the help desk phone system to resolve security and access issues.
  • Developed Total PeopleSoft Security (TPS) Request Form for defining new users into the system, as well as modifying existing user access.
  • Created security matrices to allow BA, Controller and Auditor evaluation of user access.
  • Developer security, including physical object locking, for developer access in DEV and allowing the use of STAT for change management and migration control.
  • Migration admin using PeopleTools and Quest STAT.
  • STAT administration.
  • Installed, configured and Used Change Assistant application of patches and upgrades.
  • Installed and configired Weblogic v 9.2.
  • Installed Cobol License manager and Cobol.
  • Installed Tuxedo.
  • Configure Integration broker for e-pro punch-out and other file processing
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.

Independent Consultant (Consultant)

Confidential, Milwaukee

Responsibilities:

  • Assisted in the scoping of hardware for new systems and upgrades.
  • Supported PeopleSoft HRMS v8.8 and 8.9 applications (BB, HR, PR)
  • Supported PeopleSoft Supply Chain Management v8.8 and 8.9 applications (Spro)
  • Supported PeopleSoft Financials v8.8 applications (AP, AR, BI, GL, PO).
  • Supported PeopleSoft CRM v8.9 applications.
  • Proficient with the setup and use of Change Assistant for upgrades.
  • Installed and configured PeopleTools v8.4x.
  • Upgraded HRMS from v8.8 to v8.9.
  • Upgraded PeopleTools from 8.44.04 to 844.06, then from 8.44.06 to 8.45.08 and 8.45.08 to 8.47.04.
  • Applied.PeopleSoft patches, bundles, maintenance packs and service packs
  • Applied tax updates.
  • Administrator for 4 production instances and 23 non-production instances.
  • Unix (AIX) Administration for 27 servers.
  • Coordinated and assisted in hardware load balancing. (Bought new servers and moved existing instances).
  • Assist with Disaster recovery for my systems.
  • Oracle DBA functions including backups and restores/refreshes of environments.
  • Backup Security Administrator. Created users, assigning roles and user preferences. Created permission lists and roles as required. Loaded users into FSCM, HCM and CRM using excel to CI.
  • Backup migration admin using PeopleTools and Quest STAT.
  • Use Change Assistant application of patches and upgrades.
  • Use Peoplesoft Integration Broker tools to address app messenging issues. Research issue to determine layer of application causing issues.

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