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Peoplesoft Consultant Resume

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Dallas, TX

EXPERIENCE SUMMARY:

  • Senior software engineer with 5.3 years of IT experience and in - depth experience in implementing PeopleSoft Solutions with a specialization in PeopleSoft Customer Relationship Management (CRM) implementations.
  • Expertise in PeopleSoft CRM , Migrations, Customizations, Troubleshooting, Testing and Support.
  • Sound understanding of Customer Data Model and conversant with Component Event Processing, Business Projects, Enterprise Portal and set up of PIA Components
  • Technical expertise in the configuration of Message Nodes , services and service operations and Message definitions and using Integration Broker to connect to 3rd party systems using Inbound and Outbound Synchronous and Asynchronous Application Messaging.
  • Over 5 years of experience developing Application Engines , Customization , SQL scripts and supporting the PeopleSoft system as a developer and technical analyst.
  • Experience in writing stored procedures, functions and triggers using SQL and PL/SQL Oracle 9g databases running on Windows NT, UNIX Sun OS 5.6 operating systems.
  • Over 5 years of experience in designing Technical requirements, creating documents (Tech Specs) and conducting peer reviews.

PEOPLE SOFT SKILLS:

PeopleSoft CRM : Company, listing, order fulfillment, Installed product fulfillment.

People Tools : Application Designer, People Code, Application Engine, SQR, Component Interface, Data Mover and Integration Broker.

TECHNICAL EXPERTISE:

ERP: PeopleSoft CRM 8.9

Modules: PeopleSoft CRM - Support, Order Capture, sales, Product Configurator.

People Tools: Application Designer, people Code, Process Scheduler, Data Mover, File Layout .

Integration Tools: Application Engine, Component Interface, Integration Broker

Migration Tools: STAT, Remedy force, Rally, XML, SOAP

Operating System: UNIX

Languages: SQL & PL/SQL.

RDBMS: Oracle 9g,pl/sql developer

Office Tools: Microsoft Word, Microsoft Excel.

WORK EXPERIENCE:

PeopleSoft Consultant

Confidential, Dallas, TX

Responsibilities:

  • Monitoring and Resolving Tickets on PeopleSoft application as per SLA guide lines.
  • Responsible for monitoring Jobs and involved in resolving issues when the job fails or Jobs over run causing other system issues.
  • Worked on resolving Problem Record created for Long term fix.
  • Worked on design and development of change request and interfaces on PeopleSoft System, where I was involved in all SDLC Phases of development working closely with Client Team.
  • Created technical design documents and Unit test documents.
  • Worked on People tools-Application Designer, People Code, Process Scheduler, Application Packages, and Application Engines.
  • Provide Post Implementation support
  • Trained in the change management system STAT
  • Involved in the development of many Batch processes to load data into the CRM system and also Bulk Load processes to load Customers, related Orders and Customer Business Profiles into the CRM system.

PeopleSoft Business and Technical Analyst

Confidential, Dallas, TX

Responsibilities:

  • Worked on Critical data model changes in PeopleSoft and performed code impact analysis to make sure the system works end to end fine after huge DB changes. In these changes major PeopleSoft Transaction tables were modified, leading to Code changes of major components.
  • Created and modified triggers and packages in PL/Sql as per business requirements.
  • Worked on Client Critical Billing Application Changes, in PeopleSoft and PL/SQL.
  • Worked on interface development involving 3rd party system.
  • Co-ordinated well with all client teams by timely emails and conducting meetings to make sure the impacts are communicated and no misses from any of the interfacing system.
  • Developed interfaces in people soft for QA team to load the test data and reduced the QA team dependency on developer.
  • Modified and created UNIX scripts for running batch jobs.
  • Created an interface in people soft for developers to do end to end testing in development environment.
  • Conducted Technical Session for the Peer group and Knowledge sharing sessions for new Joiners and helped them to come up to the speed.
  • Conducted Peer Code Review for peers and ensure that the review comments are addressed. expertise in both people soft technical areas like file layout, advanced application engine concepts like parallel processing and increasing the performance of program, BO concepts .
  • Involved in the development of Custom Hold Codes using Application Classes to generate holds based on business requirements.
  • Developed, customized pages, and modified existing tables using People Tools in the Purchasing and Order Management modules.
  • Implemented new validations to hold order for products during Order submits.
  • Used Application Packages in retrieving and adding information to the Customer object.
  • Customized the 360-degree view, to display information of various product workflows
  • Administered several custom built PeopleSoft components and Non-PeopleSoft content on Enterprise Portal, involving management of the Portal Registry, Security setups for the content.

Conversion Project (Techno Functional Consultant)

Confidential, Dallas, TX

Responsibilities:

  • A2V implementation project is a conversion project to migrate the data from system (AMS) to the PeopleSoft system. PeopleSoft is part of merger between Dexone and supermedia
  • The project deals with migration of the customers data like orders, companies, representatives, billing data from one system to PeopleSoft system.
  • The project scope included enhancements in PeopleSoft system, decommission and conversion .
  • Understanding the decommissioned system and mapping the functionality of decommissioned system to existing functionality in the PeopleSoft system.
  • Involved in designing of the functional requirements of conversion
  • Business and functional requirement analysis, designing and building PeopleSoft objects.
  • Creating SQL scripts and tuning queries in Oracle SQL.
  • Review code changes, test procedure, test plans and other deliverables.
  • Creating design and technical documents and presenting it to the respective audience.
  • Supporting post production support activities for all the conversion effort.
  • Co-coordinating with the offshore team for all the development activities and knowledge transition.
  • Involved in the enhancements in pending interface.
  • Involved in the customization of Business Projects and Component Event processing and setting up of Trace logs for proper flow of business process instance as part of Super view next gen project.
  • Involved in the Billing customizations and adding Billing Information on Order Entry Screen so that billing information can be captured.
  • Involved in the development of Custom Hold Codes using Application Classes to generate holds based on business requirements.
  • Involved in the development of Batch processes to load data into the CRM system a
  • Involved in the development of many custom Application Engine programs for creating Installed Products and Services for the Customers when an Order is keyed in VISION.
  • Commendable experience in End user support
  • Extensive development experience using People Tools like People Code, Application Engine File Layouts and Component Interfaces and Application Packages for integration to a BEA portal used for customer self-service applications.
  • Trained in the change management system STAT and also the Bug tracking System Test Track Pro.
  • Supported QC and fixed defects as and when reported and generated reports as per new business requirements
  • Prepared PPT's on ECM's which covers client business, technical parts in people code, debugging the issues related those functionality.
  • Documented steps on Pre/Post Validation of Monthly PBAP Billing Process and circulated among the team, this is a critical process and validation of the data after the process has executed is important very important task of billing cycle.
  • Involved in giving inputs for A2V conversion, by creating application engine program with parallel processing concept. During initial analysis of conversion, tried a new concept of parallel processing in people-soft which was not implemented on Confidential side till now. We are able to gather the statistics of company-creation time, Rep creation time using only people-code. Based on these statistics, client got clear idea on the design of handling the data from AMS system.
  • Did Analysis on people soft delivered concepts of generation of boid, companyid, site, person, order, installed products
  • For data Conversion project accurately analyzed and summarized large amounts of technical and functional information
  • Analyzed and pulled the sqls on order creation, Business project creation, Ip creation, listing creation, in turn which helped the infra team on the coding of digital order service .

Environment: PeopleSoft 8.9 CRM (Sales and Order Capture), PeopleSoft Enterprise Portal, People Tools 8.9, people Code, Application Engine, Integration Broker, Oracle 9iSOAP, STAT and Test Track Pro

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